Terms Of Service for a Hosting Company

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  • Nysus
    Confirmed User
    • Aug 2001
    • 7817

    #1

    Terms Of Service for a Hosting Company

    - **** reserves the right to change prices at any time. (meaning open-endedly at any time, including current clients that they could put their prices up)

    - **** reserves the right to refuse service and/or access to its servers to anyone. (meaning open-endedly at any time, including current clients, with no reason needed)

    Would you host with a company that has those in their terms of service?

    Price could go up 4x after you've built up your site(s) and make profit (with script installs which cost money, etc.. so not necessarily a free/cheap or easy move, and potentially loss of revenues and traffic levels)

    Company could simply decide they don't want you as a client anymore and have the same effect as stated above.

    Does anyone else think it shouldn't be so open-ended?

    I looked at National-Net's TOS and they actually guarantee 100% uptime, with 99% connectivity, and don't mention anything about price changes or being able to cut off a client for no reason; or is it implied that they could do that if they wanted?

    Matt
    What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

    Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

    See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645
  • Nysus
    Confirmed User
    • Aug 2001
    • 7817

    #2
    Anyone?

    Matt
    What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

    Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

    See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

    Comment

    • SinSational
      Confirmed User
      • Oct 2004
      • 1723

      #3
      the price hike is BS

      ICQ# 273099174 - monthly specials - 2 Month Free Credit on All Plans - 100% Referrals - chris@ for details
      Virtual from $14.95/month, Dedicated from $149.95/month
      Dual-Core Xeon > 1000GB @ $149.95 | 1500GB @ $169.95 | 10Mbps @ $269.95

      Comment

      • Nysus
        Confirmed User
        • Aug 2001
        • 7817

        #4
        Originally posted by SinSational
        the price hike is BS
        It was explained to me that that line simply meant that they can change the prices listed on their website, and not specifically for clients, though the way it is currently written, by contract then they could hike the price up, to me anyways that's how it seems.

        Matt
        What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

        Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

        See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

        Comment

        • Alex
          So Fucking Banned (YEA!!)
          • Jun 2004
          • 10963

          #5
          Where did you find this?
          Care about me?
          Who?
          Me!
          Who?

          Comment

          • SplitInfinity
            Confirmed User
            • Dec 2002
            • 3047

            #6
            Host with SplitInfinity.... We dont do that crap to ya. :-)

            Comment

            • Nysus
              Confirmed User
              • Aug 2001
              • 7817

              #7
              Originally posted by Alex
              Where did you find this?
              Is it common for terms to be so broad and not protecting the client in case of problems?

              Matt
              What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

              Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

              See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

              Comment

              • Veterans Day
                Confirmed User
                • Jul 2003
                • 8403

                #8
                your best bet is to form a serious bond with your host, professionally and personally and these issues will never arise
                Build a Massive Traffic Network, Hands FREE, Totally Automated

                Comment

                • SomeCreep
                  :glugglug
                  • Mar 2003
                  • 26118

                  #9
                  Originally posted by Nysus
                  - **** reserves the right to change prices at any time. (meaning open-endedly at any time, including current clients that they could put their prices up)

                  - **** reserves the right to refuse service and/or access to its servers to anyone. (meaning open-endedly at any time, including current clients, with no reason needed)

                  Would you host with a company that has those in their terms of service?

                  Price could go up 4x after you've built up your site(s) and make profit (with script installs which cost money, etc.. so not necessarily a free/cheap or easy move, and potentially loss of revenues and traffic levels)

                  Company could simply decide they don't want you as a client anymore and have the same effect as stated above.

                  Does anyone else think it shouldn't be so open-ended?

                  I looked at National-Net's TOS and they actually guarantee 100% uptime, with 99% connectivity, and don't mention anything about price changes or being able to cut off a client for no reason; or is it implied that they could do that if they wanted?

                  Matt
                  Those are standard terms of service. Nothing to worry about.

                  Webair Hosting

                  I use and recommend Webair for hosting.

                  Comment

                  • Nysus
                    Confirmed User
                    • Aug 2001
                    • 7817

                    #10
                    Originally posted by SomeCreep
                    Those are standard terms of service. Nothing to worry about.
                    Really? Pretty scary to think about especially if say you have $20k worth of script install costs.

                    Thanks for your input too Veteran.

                    Matt
                    What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

                    Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

                    See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

                    Comment

                    • scooby doo as scooby does
                      Confirmed User
                      • Nov 2002
                      • 314

                      #11
                      The first one is not normal. The second one kinda is, although sometimes it's predicated by some form of 'in the event of misuse or illegal content, spam, abuse of AUP or something.'
                      I would not host with any company who gave themselves the right to alter the contract like that, it leaves you open to all kinds of possible problems.
                      I should clarify this by saying 'in my experience', which basically means unmanaged dedicateds.
                      Last edited by scooby doo as scooby does; 06-15-2005, 03:57 AM.
                      In 1904, Charles Newman-Berry connected two abacus's together using specially enhanced GrapeVine thus inventing the first Internet connection.

                      NEWMAN-BERRY CASH
                      Paying webmaster since 1904

                      Comment

                      • Nysus
                        Confirmed User
                        • Aug 2001
                        • 7817

                        #12
                        Originally posted by scooby doo as scooby does
                        The first one is not normal. The second one kinda is, although sometimes it's predicated by some form of 'in the event of misuse or illegal content, spam, abuse of AUP or something.'
                        I would not host with any company who gave themselves the right to alter the contract like that, it leaves you open to all kinds of possible problems.
                        I should clarify this by saying 'in my experience', which basically means unmanaged dedicateds.
                        The second one initially states that they have the right in the event of misuse, but then it's followed by we "have the right to refuse service and/or access to its servers to anyone."

                        Regarding the first one, I think they should adjust it to state what they say they mean, as in that their listed prices can change, but that it wouldn't affect what current clients pay; as in, the rate they initially pay is a fixed rate.

                        Is that not standard?

                        Matt
                        What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

                        Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

                        See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

                        Comment

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