Originally Posted by pradaboy

www.phatservers.com

www.isprime.com

www.natnet.com

:thumbsup :thumbsup :thumbsup

Originally Posted by SplitInfinity

Swami,

You have a bad habit of posting things to the boards that are no-where near correct.

#1. I have my cell phone on me 24/7
#2. Johnathan has his cell phone on 24/7
#3. Joel has his cell phone on 24/7
#4. We have a 24/7 phone number 858-560-2760 x2 which will forward
you immediatly to the tech on duty after hours.
# My home phone number is readily available to you and your tech and
was given in the initial conversations we had.

Our ticketing system sends tickets to me so I can monitor workflow.
We get the tickets in cell phones, email and indian smoke signals if needed.

I SPOKE TO YOUR TECH ON THE PHONE ABOUT THESE DOMAINS
AND HE SAID TO ME THERE IS NO NEED TO ADD THESE DOMAINS
IMMEDIATLY, HE SAID WE HAVE ABOUT 2 DAYS BEFORE IT NEEDS TO
BE DONE.

You HAVE NOT CALLED, HAVE NOT EMAILED and are WRONG.
I even gave you my HOME phone number. Would think you would
use it.

Here it is again: 619-934-6639 Owners Home Number Chris Jester

I spoke to your tech on the phone about this and the last thing
I heard from him is "be expecting a ticket with some more domains
to be added, but it does not have to be added right now, it can wait.
We have about 2 days head start on this."

I'm not sure exactly what is going on with you. I want to do business with
you, however the ball is in your court. I work hard and certainly do not
want you displeased with our services.

I do not let tickets sit around and collect dust.
This information is from our ticket system statistics:

YOUR AVERAGE RESPONSE TIME
0 hr(s) 32 min(s) 37 seconds

Thats AVERAGE....


Regarding work done for you....

I did everything you asked. Even wrote custom scripts for you.
The funny thing is, I did all of this to make it easy to add domains
to your complicated setup. It only takes me an hour to do it all
now (if that) with the automation I put in place.

Take a look at the scripts I CODED FOR YOU. Did I charge you? No.

Im just apalled that you would post stuff here without even calling me.
You never call, you never write. Are you seeing someone else Swami?

http://www.gfy.com/showthread.php?t=...=splitinfinity

Originally Posted by King Adam

Everyone has there problems. I have a box with Split and I've never had a problem. I get support handled in a timey fashion.

However, the fact that Chris Eastman left .. BLOWS. He was and is awesome. One of the best server techs I've ever worked with.

Give Chris Jester a break ... he just lost one of the best techs around and I'm sure he has not found anyone to fill in. I'm sure everything will be back on track soon.

Originally Posted by SplitInfinity

Sure mindoza! Ring me up. I warn you though, I can put out alot of panting.
:-)

Panting ,Barking Like a Dog, No worries it is all good!!! Talk to ya tonight :winkwink:

Originally Posted by mindoza

call me to i talk very dirty ;) :321GFY

Originally Posted by swami

Now, Chris before you call out all your favors and get your Mum and friends to post how fucking great Splitinfinity is.My tech guy talked to you on monday nite and did say that it won't be need for a day or so.You told him it would be set up the next day.Thats 4 days ago.He called twice yesterday at 6pm (your time) and emailed him a ticket 2 nights ago, and a request for info on it yesterday (no answer on either)
You have a email on your desl 48 hrs old almost.My tech guy tried ringing your cell twice.You have been offline your icq all fucking day yesterday so there is no fucking excuse as I see it.

Originally Posted by spooky181

Swami, your just like a little child running off to mommy whenever things don't quite go your way. Why not help solve any issues youve got by doing as Chris suggested and actually ring him. When I first started with Splitinfinity I had a couple of issues but I rang chris (which you can do 24/7) and surprise surprise problem solved.

I too have had an email not answered for longer than I would have liked but instead of running off and acting disgracefully and unprofessionally I rang them and sorted it out like a MAN... :2 cents:

Originally Posted by swami

Ok.here is the lowdown on what has eventuated.Chris didn't get our 2 emails dated 3rd and the 4th which follwed up our phone conversation on the 2nd.
Well he did but they went straight into his spam folder.He didn't get our 2 calls to his cell phone.Well you can't be by your phone all the time and on its own thats not a hanging offense and as for the icq being offline the whole day,that was just a glitch, he says he was but he still hadn't authorised me from the last 2 chats we had so it appeared offline to me.
Now to give Chris credit, he took it on the chin.He didn;t hide nor disappear from my thread.He deserves kudos for that and to show that he stands by his product he is giving me the first month and set up free, plus a $50 a month discount.Now that is a nice response.
Splitinfinity and I have had a rocky start but we are both determined to build a working relationship.I believe he has a great product.He just needs to work on delivering it a little better.
Cheers Chris and Splitinfinity. :)

Originally Posted by swami

Ok.here is the lowdown on what has eventuated.Chris didn't get our 2 emails dated 3rd and the 4th which follwed up our phone conversation on the 2nd.
Well he did but they went straight into his spam folder.He didn't get our 2 calls to his cell phone.Well you can't be by your phone all the time and on its own thats not a hanging offense and as for the icq being offline the whole day,that was just a glitch, he says he was but he still hadn't authorised me from the last 2 chats we had so it appeared offline to me.
Now to give Chris credit, he took it on the chin.He didn;t hide nor disappear from my thread.He deserves kudos for that and to show that he stands by his product he is giving me the first month and set up free, plus a $50 a month discount.Now that is a nice response.
Splitinfinity and I have had a rocky start but we are both determined to build a working relationship.I believe he has a great product.He just needs to work on delivering it a little better.
Cheers Chris and Splitinfinity. :)