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-   -   Why JasonandAlex.com is leaving NATS. (https://gfy.com/showthread.php?t=449707)

Arioch 03-30-2005 01:02 AM

You sheep do remember who the guy that runs NATS is, right?

http://www.gfyboard.com/showthread.p...ight=porngraph

:1orglaugh

Steve 03-30-2005 01:04 AM

Quote:

Originally Posted by Arioch
You sheep do remember who the guy that runs NATS is, right?

http://www.gfyboard.com/showthread.p...ight=porngraph

:1orglaugh


oh that is nice!

Amputate Your Head 03-30-2005 01:26 AM

Quote:

Originally Posted by Arioch
You sheep do remember who the guy that runs NATS is, right?

http://www.gfyboard.com/showthread.p...ight=porngraph

:1orglaugh

some of us remember well.

thewebgarage 03-30-2005 01:27 AM

the thing that bothers me about this entire thing is that nats packages come with only a limited number of support tickets per month. I dont see how that helps if sites are having problems with information passing thru wouldnt it be best to offer as much support as is needed until issue is solved? I'm not a customer so maybe I'm misunderstanding what thier packages include.

Nathan 03-30-2005 01:42 AM

Quote:

Originally Posted by undermyspell
I think that if you look at the timeline the issue reported was 3 weeks after the program started with NATS... I'm not speaking for the company because i've tried to stay out of this but you might want to reread iBanker and Nathan's posts about the timelines about the problem being reported.

We told JSA 3 days after discovering the issue and talking to electracash about it that we can not resolve it and highly urged them to switch away from electracash for the time being and that we will get the rebill information in once it was fully resolved.

Nathan 03-30-2005 01:44 AM

Quote:

Originally Posted by thewebgarage
the thing that bothers me about this entire thing is that nats packages come with only a limited number of support tickets per month. I dont see how that helps if sites are having problems with information passing thru wouldnt it be best to offer as much support as is needed until issue is solved? I'm not a customer so maybe I'm misunderstanding what thier packages include.

Issues that are not the fault of our customer are not charged as support instances.

Issues coming up during setup, before the program is running, are never charged.

BTW, at all the people talking about porngraph. Talk about beating a dead horse. The former owners have explained it plenty of times, accept it finally.

iBanker 03-30-2005 10:32 AM

Just to make it clear, we don't give a shit about porngraph. I don't care whos it was, who made money off of it, any of it. That was not an issue for us.

Just wanted it disclosed.

Chris

BradShaw 03-30-2005 10:34 AM

Porngraph is one of the biggest capers pulled on the sheep in this biz in a long time. Anyone with a brain knows what went on with porngraph and can see through the smoke.

Easy $, six figures + of installs, paid for a lambo? I would have done the same thing.

Derek_M 03-30-2005 11:07 AM

Holy Shit, I just spent the morning, 2 cups of coffee and a blueberry muffin reading this thread and I now have to use the bathroom. Before I do that I want to chime in because we have NATS:

My overall experience with NATS has been great. Every software we have ever used has had its problems and this was no exception which is to be expected. When we implemented we asked them to put in a new processor for us, they did. It took a while and it initially, in testing, didn't work but they were on it like white on rice and got the bugs fixed.

They have gotten better at not taking my calls (which I applaud them for because I am a real pain in the ass to my vendors) and instead asking me to put in bugs for tracking purposes . They get to my bugs quickly and are getting better at communicating their progress.

Their documentation is lacking, but that is understandable because they are focusing on adding functionality. I do hope the documentation keeps expanding, but whenever there wasn't documentation for a problem I have asked and they have written it up for me promptly.

We check our stats against all of our billers, everyone should do that - It only makes sense. I am also my own affiliate and get to see conversions from our old system to our new system and will say that we have seen improvement with the cascading.

MrSkinCash.com is with NATS, has been since Feb. 22nd, so all the issues that have come up are fresh in my mind and I know there will be issues in the future, but if NATS keeps hitting the bugs and reacting as they have been then I will remain as content as I am today.

SmokeyTheBear 03-30-2005 11:59 AM

Speaking from an affiliate standpoint, not a sponsor atandpoint.


I find it awfully strange that as an affiliate of several NATS sponsors, i never recieved one word from any sponsor about this problem.

When my NON-NATS sponsor have an issue with billing they usually notify me right away that some signups were not credited , and that it may take a few days to look over the data but that all credits would be awarded.

Does NATS advise sponsor programs when a billing issue arises to notify its affiliates ?

Regardless of whether its 5 minutes or 5 days downtime . I want every signup i send to be credited.

Did NATS re-credit the missing signups ? or did you leave it up to the sponsor programs to notify the affiliates themselves ?

Nathan 03-30-2005 12:11 PM

Quote:

Originally Posted by SmokeyTheBear
Speaking from an affiliate standpoint, not a sponsor atandpoint.


I find it awfully strange that as an affiliate of several NATS sponsors, i never recieved one word from any sponsor about this problem.

When my NON-NATS sponsor have an issue with billing they usually notify me right away that some signups were not credited , and that it may take a few days to look over the data but that all credits would be awarded.

Does NATS advise sponsor programs when a billing issue arises to notify its affiliates ?

Regardless of whether its 5 minutes or 5 days downtime . I want every signup i send to be credited.

Did NATS re-credit the missing signups ? or did you leave it up to the sponsor programs to notify the affiliates themselves ?


Smokey,

this error was found before anyone else used Electracash and like I said we told everyone to not use them until it is resolved.

If a problem with sales or rebills or credits or chargeback info occures that we can not fix right away our clients know about it. Eventually the missing data will always end up at the reseller again. It might take longer sometimes, but they will always get there, we make sure of that, not our client.

I would expect any of our clients to contact their affiliates if they know that for a longer period of time there will be no data available at all, and I am sure they all do.

The reason you were never told about this from any of your sponsors most likely is because they do not use electracash for checks.

SmokeyTheBear 03-30-2005 12:20 PM

Quote:

Originally Posted by Nathan
Smokey,

this error was found before anyone else used Electracash and like I said we told everyone to not use them until it is resolved.

If a problem with sales or rebills or credits or chargeback info occures that we can not fix right away our clients know about it. Eventually the missing data will always end up at the reseller again. It might take longer sometimes, but they will always get there, we make sure of that, not our client.

I would expect any of our clients to contact their affiliates if they know that for a longer period of time there will be no data available at all, and I am sure they all do.

The reason you were never told about this from any of your sponsors most likely is because they do not use electracash for checks.

Geez that was the best reply ever :)

You answered every question :thumbsup :thumbsup

SmokeyTheBear 03-30-2005 12:22 PM

btw now that i have you here ,let realitycash know all the people in this thread that want first page hits displayed not second page hits..

Have you given any thought to the subject brought up earlier of forcing NATS sponsors to display first page hits, then allowing them to add second page hits if they want ?

Arioch 03-30-2005 12:48 PM

Quote:

Originally Posted by BradShaw
Porngraph is one of the biggest capers pulled on the sheep in this biz in a long time. Anyone with a brain knows what went on with porngraph and can see through the smoke.

Bingo.

Unfortunately, there seems to be a whole bunch of people here without brains.

:ugone2far

fris 03-30-2005 12:54 PM

i like the fact john has access to every signup, every credit card and every program passwords. etc at his master switch. so he is god.

:)

Relish XXX 03-30-2005 01:01 PM

Quote:

Originally Posted by fris
i like the fact john has access to every signup, every credit card and every program passwords. etc at his master switch. so he is god.

:)

So he could effectivily mail out all your members?

Nathan 03-30-2005 01:01 PM

Quote:

Originally Posted by fris
i like the fact john has access to every signup, every credit card and every program passwords. etc at his master switch. so he is god.

:)

Is that a fact? Interesting. Who told you that? If a client wants to disable our access they can, absolutely no problem.
Also, the program owners do not even have credit card info unless they use a merchant account and actually STORE the info on their end (which most do not do because the gateway handles rebills).

Get your facts straight before you make yourself look like a fool.

Nathan 03-30-2005 01:08 PM

Quote:

Originally Posted by Relish XXX
So he could effectivily mail out all your members?

No, he can not. If you want to lock us out, its very simple for you to do that. Its absolutely no problem.

fuzebox 03-30-2005 01:09 PM

Quote:

Originally Posted by fris
every credit card

Um, how exactly? You know how 3rd party billing works, right?

Greg B 03-30-2005 01:11 PM

Quote:

Originally Posted by Fletch XXX
rut roh

cheers

:glugglug

ROFLMAO!!!

Just what GFY needs... The Scooby Doo analysis... Next I'm expecting someone to declare how they would have gotten away with it if it weren't for those meddling kids and that dog!

iBanker 03-30-2005 01:49 PM

Quote:

Originally Posted by Nathan
Get your facts straight before you make yourself look like a fool.

This was another reason we left. This kind of attitude. I know someone made a somewhat negative comment, but grow some thicker skin. Geesh. Can you believe they treat some of their clients like that? They did with us.

Yes, you can lock NATS out. We all know that now. We opted for it at the end of the road as well once it was told to us (4 months after we signed up of course). I don't know to what extent they had our information either. I do know that every "update" seemed like it just caused more problems than it fixed.

I was just going to read the thread and let it die, but your demeaning comments towards people asking questions are just wrong. You got a small black eye here, let it go. You act like these people kicked your fucking dog or something. Why you come across as so rude I will never understand, you seemed like a pretty nice guy in person, so maybe it is how you come accross in text. Quit making excuses and move on. Damn, we started the thread and WE have been leaving it alone, you on the other hand keep bumping it to the top.

Your shit has problems, everyones stuff prolly does. Fix it, get new clients, and move on.

Nathan 03-30-2005 02:09 PM

Quote:

Originally Posted by iBanker
This was another reason we left. This kind of attitude. I know someone made a somewhat negative comment, but grow some thicker skin. Geesh. Can you believe they treat some of their clients like that? They did with us.

Yes, you can lock NATS out. We all know that now. We opted for it at the end of the road as well once it was told to us (4 months after we signed up of course). I don't know to what extent they had our information either. I do know that every "update" seemed like it just caused more problems than it fixed.

I was just going to read the thread and let it die, but your demeaning comments towards people asking questions are just wrong. You got a small black eye here, let it go. You act like these people kicked your fucking dog or something. Why you come across as so rude I will never understand, you seemed like a pretty nice guy in person, so maybe it is how you come accross in text. Quit making excuses and move on. Damn, we started the thread and WE have been leaving it alone, you on the other hand keep bumping it to the top.

Your shit has problems, everyones stuff prolly does. Fix it, get new clients, and move on.

I am not making any excuses, I am explaining myself. If someone posts extremely wrong stuff like fris, you want me to just sit here and let it happen? Why should I... he was totally twisting the facts around without knowing what is going on.

The only bumping except for the last one I have done was to answer questions people asked which were directed at us.

We also did not hide from you in any way that you can lock us out. We have no problem with people locking us out, multiple clients do it. Many others do not because they appreciate our help.

We take care of any problem brought to us and resolve all the issues, like everyone else does. Affiliate software is complex, it has to work together with other people's systems in the best possible way, problems are bound to happen, but they are resolved.

V_RocKs 03-30-2005 02:12 PM

Quote:

Originally Posted by Braincash Fred
You know that you are my mentor :winkwink:

You know that both of you are my mentors...

iBanker 03-30-2005 02:12 PM

Quote:

Originally Posted by Nathan
I am not making any excuses, I am explaining myself. If someone posts extremely wrong stuff like fris, you want me to just sit here and let it happen? Why should I... he was totally twisting the facts around without knowing what is going on.


That is right though, just call him a fool. You kill me.

I'll reitterate something for you, learn from it. Nobody fucked your girlfriend, so why act like they did. I'm done. Lunch time.

V_RocKs 03-30-2005 02:17 PM

Quote:

Originally Posted by fris
i like the fact john has access to every signup, every credit card and every program passwords. etc at his master switch. so he is god.

:)

Actually NATS doesn't store CC's, John doesn't have accounts, Nathan does because he does your support and as for passwords, who cares... Porn is over rated once you work in the industry for a while.

Ohh.. and there is no master switch...

Nathan 03-30-2005 02:20 PM

Quote:

Originally Posted by iBanker
That is right though, just call him a fool. You kill me.

I'll reitterate something for you, learn from it. Nobody fucked your girlfriend, so why act like they did. I'm done. Lunch time.

Someone implying we or john steals data from our clients is just plain wrong and I have every right to comment on it.

BTW, if things I write sound rude to you sometimes... please do not forget, English is not my first language... I'm just german...

iBanker 03-30-2005 02:27 PM

Quote:

Originally Posted by Nathan
Someone implying we or john steals data from our clients is just plain wrong and I have every right to comment on it.

BTW, if things I write sound rude to you sometimes... please do not forget, English is not my first language... I'm just german...

I'm pretty damn sure the word 'fool' is the same in English as it is in German.

Shit, even in ebonics it is close.

Nathan 03-30-2005 02:31 PM

Quote:

Originally Posted by iBanker
I'm pretty damn sure the word 'fool' is the same in English as it is in German.

Shit, even in ebonics it is close.

When was the last time you spoke or wrote german chris?

menace 03-30-2005 02:32 PM

I don't know anything about NATS. But i do know Jason and Alex and they don't lie. atleast not about money :)

BradShaw 03-30-2005 02:32 PM

I sell brains cheap, sheep brains even cheaper.

iBanker 03-30-2005 02:34 PM

Quote:

Originally Posted by Nathan
When was the last time you spoke or wrote german chris?

Hehehe. I saw that coming. When was the last time you said no to a second and third and fouth helping of sausage Nathan?

C'mon...let it die, I'll stay here all day otherwise...lol

iBanker 03-30-2005 02:35 PM

Quote:

Originally Posted by menace
I don't know anything about NATS. But i do know Jason and Alex and they don't lie. atleast not about money :)

Thank you very much. Much appreciated. :thumbsup

Nathan 03-30-2005 02:37 PM

Quote:

Originally Posted by iBanker
Hehehe. I saw that coming. When was the last time you said no to a second and third and fouth helping of sausage Nathan?

C'mon...let it die, I'll stay here all day otherwise...lol

I actually do not like sausage much... well.. except for NYC hot dogs I guess.

I do not have the time to stay here all night, sorry. I will still be around though for some time...

iBanker 03-30-2005 02:39 PM

Quote:

Originally Posted by Nathan
I actually do not like sausage much... well.. except for NYC hot dogs I guess.

I do not have the time to stay here all night, sorry. I will still be around though for some time...

Man it sucks when the joke goes right past someone. :1orglaugh

Nathan 03-30-2005 02:44 PM

Quote:

Originally Posted by iBanker
Man it sucks when the joke goes right past someone. :1orglaugh

So sorry that your "jokes" go right past me... I just do not find you all that funny I guess.. LOL

shuki 03-30-2005 02:46 PM

These sausage jokes are making me feel uncomfortable :Oh crap

Relish XXX 03-30-2005 02:54 PM

What software has Jason and Alex swtiched over to?

shuki 03-30-2005 02:55 PM

Quote:

Originally Posted by Relish XXX
What software has Jason and Alex swtiched over to?

They switched to MPA3

yuvalus 03-30-2005 02:56 PM

Quote:

Originally Posted by Keyser Soze
Some people always see the glass as half empty look at the bright side it counted 2% of the signups correctly.

:1orglaugh

iBanker 03-30-2005 02:58 PM

Quote:

Originally Posted by shuki
They switched to MPA3

That is correct. :winkwink:

pradaboy 03-30-2005 03:05 PM

wow this thread is huge... Jason&Alex have always been topnotch in my book

Relish XXX 03-30-2005 03:09 PM

Quote:

Originally Posted by iBanker
That is correct. :winkwink:

I think Mansion rock. I have MAS powering www.relishxxx.tv I am considering going with the MPA3 or Executive Stats when I launch an affiliate program. Did you check out Executive Stats? If so why did you go with MPA3 over Executive Stats?

Thanks for the help, sorry to jump into your thread!

MrJackMeHoff 03-30-2005 03:18 PM

I love saying: I told you so!

undermyspell 03-30-2005 03:57 PM

Quote:

Originally Posted by Relish XXX
I think Mansion rock. I have MAS powering www.relishxxx.tv I am considering going with the MPA3 or Executive Stats when I launch an affiliate program. Did you check out Executive Stats? If so why did you go with MPA3 over Executive Stats?

Thanks for the help, sorry to jump into your thread!

I think iBanker took a break but if i'm not mistaken it was more of a time constraint thing and Executive Stats wouldn't have been able to do an install for some period of time.

Donny 03-30-2005 04:05 PM

Quote:

Originally Posted by fris
i like the fact john has access to every signup, every credit card and every program passwords. etc at his master switch. so he is god.

:)


This is part of the reason I haven't switched to NATS or MPA. But I probably will soon. Very soon, perhaps.

And even if Nathan says we can switch that feature off I still won't feel entirely comfortable that would keep the software's creator out. If you wrote the feature to switch off your access to this who's to say you can't, or haven't, already written a feature to turn in right back on.

Honestly, I'd never use Executive Stats because of this. BradShaw having access to all my members' info? I have nothing against him. In fact, I admire him in a way. But I bet all that info at his finger tips would be very very tempting.

gregtx 03-30-2005 04:22 PM

Quote:

Originally Posted by DonovanPhillips
This is part of the reason I haven't switched to NATS or MPA. But I probably will soon. Very soon, perhaps.

And even if Nathan says we can switch that feature off I still won't feel entirely comfortable that would keep the software's creator out. If you wrote the feature to switch off your access to this who's to say you can't, or haven't, already written a feature to turn in right back on.

Honestly, I'd never use Executive Stats because of this. BradShaw having access to all my members' info? I have nothing against him. In fact, I admire him in a way. But I bet all that info at his finger tips would be very very tempting.


we haven't run succesful businesses over the past 8 yrs b/c we do shady shit... :321GFY

actually if you are concerned about people getting into your "business" we actually have the best product for that.. its called a "full source code buyout"... it has actually been the product of choice for our customers.. as it offers them the ability to have full control and privacy on their end :winkwink:

shuki 03-30-2005 04:24 PM

Quote:

Originally Posted by gregtx
we haven't run succesful businesses over the past 8 yrs b/c we do shady shit... :321GFY

actually if you are concerned about people getting into your "business" we actually have the best product for that.. its called a "full source code buyout"... it has actually been the product of choice for our customers.. as it offers them the ability to have full control and privacy on their end :winkwink:

That is a very nice feature indeed

shuki 03-30-2005 04:27 PM

Quote:

Originally Posted by DonovanPhillips
This is part of the reason I haven't switched to NATS or MPA. But I probably will soon. Very soon, perhaps.

And even if Nathan says we can switch that feature off I still won't feel entirely comfortable that would keep the software's creator out. If you wrote the feature to switch off your access to this who's to say you can't, or haven't, already written a feature to turn in right back on.

Honestly, I'd never use Executive Stats because of this. BradShaw having access to all my members' info? I have nothing against him. In fact, I admire him in a way. But I bet all that info at his finger tips would be very very tempting.

I think that the issue of having info at ones finger tips is eliminated when having the source code. I just wish they offered a financed or pay over time price for this.

shuki 03-30-2005 04:27 PM

Is this #300?

shuki 03-30-2005 04:28 PM

Nope this one is


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