Transfering a domain from registerfly.com to moniker.com - a nightmare! - GoFuckYourself.com

Sony · 03-25-2005, 02:47 AM

After submitting the transfer request on Moniker.com for one of my .com domains I get this message:

A transfer code has been emailed to the current domain contacts
([email protected])
To continue please enter the code below.

No code ever reach my email after submitting the transfer request. Tried it like 7 times.
The registerfly support guys are keep repeating they never heard about transfer codes for .com domains so there is nothing they can do to help me transfer the domain.

The domain I try to transfer was unlocked and I have even removed the whois protection before trying to transfer.
Now my domain is fucking stucked at registerfly and I gotta deal with support teams for something it should be authomatic.

Anyone with simmilar happens?

lazycash · 03-25-2005, 02:54 AM

Yeah, their support can suck at times, but why are you transferring it?

acctman · 03-25-2005, 02:55 AM

worst than netsol?

SomeCreep · 03-25-2005, 02:58 AM

Quote:

Originally Posted by Sony

After submitting the transfer request on Moniker.com for one of my .com domains I get this message:

A transfer code has been emailed to the current domain contacts
([email protected])
To continue please enter the code below.

[email protected] should not be your domain contact. You should have your main email for all contacts in your whois info. Maybe by transfer code, they mean an authorization email confirming you want your domain transferred.

Sony · 03-25-2005, 02:58 AM

Quote:

Originally Posted by lazycash

Yeah, their support can suck at times, but why are you transferring it?

Because I've heard horror stories about them.

Sony · 03-25-2005, 03:02 AM

Quote:

Originally Posted by SomeCreep

[email protected] should not be your domain contact. You should have your main email for all contacts in your whois info. Maybe by transfer code, they mean an authorization email confirming you want your domain transferred.

All my contact info contain my email adress ofcourse. [email protected] is added authomaticly by registerfly on the top of my whois info and I can't do anything about it.

For some reason Moniker send email to [email protected] instead my email adress.

This sux.

lazycash · 03-25-2005, 03:08 AM

Quote:

Originally Posted by Sony

Because I've heard horror stories about them.

I think the problem is with moniker and not registerfly. I've been using Registerfly for over 5 years and have over 100 domains with them and never any problems. Tons of services and frequent registration and renewal specials.

Ron Bennett · 03-25-2005, 04:02 AM

Moniker is sending a verification email to be sure the transfer-in is legit.

It sounds like from your situation that Moniker's automated Whois parser is messed and not setup to handle Registryfly Whois entries; every registrar/reseller seems to use a slightly different format so it's difficult for any parser to work 100% of the time.

Anyways, contact Moniker and ask them to manually process the transfer-in (what I mean by that is that a real person pulls up the Whois for the domain and determines what the admin email actually is for it) ... if Moniker is unwilling to do that, then transfer it to a different registrar; keep it where it is.

Ron

Jensen · 03-25-2005, 04:51 AM

have used registerfly for a few years and have been a happy customer.. not very happy a few days ago when I tried to renew some domains and got the error message that there was no money on account even though I used a creditcard.. a few days later the charge shows up at my credit card statement but the domains have not been renewed and registerfly don't seem to give a shit... *fucking idiots*

xclusive · 03-25-2005, 05:02 AM

I have never had a problem with registerfly hope you get this sorted out

Moniker Man · 03-25-2005, 01:13 PM

Folks - Registerfly purposly hijacks these transfer out emails in an effort for you not leave. Our system sends to the admin email on file if you are using our switch to moniker tab. Remember that Registerfly is NOT an ICANN Accredited Registrar - they are a reseller and they go through enom to process domains.

Just email our [email protected] with your domain/domains with your account number and we will handle for you.

Theo · 03-25-2005, 01:16 PM

im not surprised from what Registerfly does....

Dax · 03-25-2005, 01:26 PM

Quote:

Originally Posted by Sony

Because I've heard horror stories about them.

I have over 600 domains with them and have used them for a few yrs and never had a problem.

Interesting to read that..

03-25-2005, 02:47 AM	#1
Sony Confirmed User Industry Role: Join Date: Dec 2002 Posts: 495	Transfering a domain from registerfly.com to moniker.com - a nightmare! After submitting the transfer request on Moniker.com for one of my .com domains I get this message: A transfer code has been emailed to the current domain contacts ([email protected]) To continue please enter the code below. No code ever reach my email after submitting the transfer request. Tried it like 7 times. The registerfly support guys are keep repeating they never heard about transfer codes for .com domains so there is nothing they can do to help me transfer the domain. The domain I try to transfer was unlocked and I have even removed the whois protection before trying to transfer. Now my domain is fucking stucked at registerfly and I gotta deal with support teams for something it should be authomatic. Anyone with simmilar happens? Last edited by Sony; 03-25-2005 at 02:49 AM..

03-25-2005, 02:54 AM	#2
lazycash Troll Patrol Industry Role: Join Date: Aug 2002 Location: Local Socal Posts: 15,214	Yeah, their support can suck at times, but why are you transferring it? __________________ "WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams.. Its crazy..." VenusBlogger

03-25-2005, 04:02 AM	#8
Ron Bennett Confirmed User Join Date: Oct 2003 Posts: 1,653	Moniker is sending a verification email to be sure the transfer-in is legit. It sounds like from your situation that Moniker's automated Whois parser is messed and not setup to handle Registryfly Whois entries; every registrar/reseller seems to use a slightly different format so it's difficult for any parser to work 100% of the time. Anyways, contact Moniker and ask them to manually process the transfer-in (what I mean by that is that a real person pulls up the Whois for the domain and determines what the admin email actually is for it) ... if Moniker is unwilling to do that, then transfer it to a different registrar; keep it where it is. Ron __________________ Domagon - Website Management and Domain Name Sales

03-25-2005, 05:02 AM	#10
xclusive Too lazy to set a custom title Join Date: Apr 2004 Location: Buffalo, NY Posts: 35,218	I have never had a problem with registerfly hope you get this sorted out __________________ I support MediumPimpin.com / Shemp's Outlawtgp.com /

03-25-2005, 01:13 PM	#11
Moniker Man Confirmed User Industry Role: Join Date: Feb 2004 Location: Lauderdale By The Sea, FL Posts: 102	Folks - Registerfly purposly hijacks these transfer out emails in an effort for you not leave. Our system sends to the admin email on file if you are using our switch to moniker tab. Remember that Registerfly is NOT an ICANN Accredited Registrar - they are a reseller and they go through enom to process domains. Just email our [email protected] with your domain/domains with your account number and we will handle for you. __________________ Monte Cahn Founder / CEO [email protected], ICQ: 292961812

03-25-2005, 02:55 AM	#3
acctman Confirmed User Join Date: Oct 2003 Location: Atlanta Posts: 2,840	worst than netsol?

03-25-2005, 04:51 AM	#9
Jensen Confirmed User Join Date: Apr 2001 Location: Norway Posts: 3,790	have used registerfly for a few years and have been a happy customer.. not very happy a few days ago when I tried to renew some domains and got the error message that there was no money on account even though I used a creditcard.. a few days later the charge shows up at my credit card statement but the domains have not been renewed and registerfly don't seem to give a shit... fucking idiots

03-25-2005, 01:16 PM	#12
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,515	im not surprised from what Registerfly does....