I tried them once. The support was the very worst I have ever had. I guess that they figured that they gave us a great deal on a dedicated box, so they would save the money and not respond to us for CS.

But that is what happened to us. A lot of people use them.

No one should ever have to use the phone for customer support. This is the internet right? Plus phone calls take way too much time compared to emails, trouble tickets, or ICQ.
Webair is quality, fast hosting, but there are better deals out there for high quality equipment and quality Tier 1 bandwidth.

They're a good choice despite the few problems I had recently.
All has been fixed and resolved.

Support not there strong point..But Very rare I needed support. :thumbsup

Last time I checked Webair is a business...A company that offers web hosting...Just because their business is servicing the internet...Doesn't mean thats the only means of contact...They respond quickly to trouble tickets and online support from my personal experience...But if I want something done or I am not 100% satisfied with the timing...I pick up the telephone and call them...I get right thru to a live person that can physically fix any problems that I might be having...

I'm sure you email your internet provider for questions regarding your internet? No you fucken call them because you want service right then...

Jon

i doubt your gonna find much of a unbias opinion about webair here

Would we be biased because we use them?

Then yeah I agree...

Jon

hell yes, i have several servers over there, and I just had a issue last friday on my way to a bar, my server died, Mother board or power supply, called them up, my server was back online in less than 1/2 hr.. they moved me to a new machine and got me up, no hassles, nothing.. thumbs up.. !

support is 1 of th e most importand things in a web host after uptime

I've heard good things about that company.

edit: 8 chars

What a bullshit. besides that, of course you plug them, because you get free hosting























and before you come here to say I hate you. No I don't just giving my opinion

Webair loves Spam so for that reason I don't love Webair ;)

Well I have been with them for over 4 years and Mike is a great guy. When I have a prob it get's fixed.


:thumbsup

They are excellent.
A quality operation.

we love webair