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Fiddy !!
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.... and I think most of us say ok. We use use cascade billing with Paycom and CCBill (our affiliates can choose the primary) but I know there are tons of CCBill only sponsors that don't. I assume all of the ones using CCBills affiliate software do not cascade in any way to credit their afiliates. However if they are not running an affiliate program it's easy enough to send their CCBill declines to any url, and in this case would be a another signup form using an alternate biller. But like I said it would be hard to pass that credit on to an affiliate so it's not a solution for most. In order to use cascade billing for affliate traffic you need your own affiliate software and can't use CCBill's or whatever processor it is that you use. That is sort of like a double edge sword in itself as there are some paranoid affiliates that only trust CCBills link tracking software and do not trust the sponsors software whether it be their own custom coded or off the shelf software you can purchase. That's why we still let our affiliates who wish to use CCBills links do so. Our motto is to try and make every affiliate happy as everyone is different and instead of trying to change their mind we find it easier to make available what they want instead. Cheers, BV |
Actually there are several programs that don't use cascade billing yet as I find out each time I update sponsorspecs.
Do I think they should, yes - if for no other reason than to double check their business model for any chance of higher transaction numbers. Although I agree with Venus that having a merchant account gives optimum control over your money, there are many that have the merchant accounts that still cascade with a 3rd party processor. There are benefits to covering all bases! |
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Cascading software doesn't just cover the billing solutions -- and billing solutions aren't just from one third party to another either -- merchant accounts fit into cascading as well.
And the affilate tracking and analysis -- that's one that hasnt really been touched on, but if these software programs allow you to track and tailor your affiliate program in order to make the most money you can as a program owner -- because you can see which affiliates really are the most profitable and work to extend their profitability -- that alone would seem to be another really important reason for such a thing. |
Kimmykim - most of the small programs don't process enoug volume that allows them to get a merchant account
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There are a LOT of programs out there that does not use cascading billing.
There are a few reasons for this - 1. Smaller programs/companies cannot afford a full fledged affiliate program software and stick with the "single processor" solution. They dont see that the investment will pay them back in many ways once integrated. 2. Education - Due to lack of "adult industry education" many program owners dont understand that they are leaving a ton of money on the table when not cascading their processors. When set up correctly I would say they leave 15%-30% right off the bat. 3. Technical knowhow and the fear of trying - Operating a cascading solution does require some technical insight. Many program owners lack this and fear it. Having many many clients use cascading billing for both third party processors as well as for merchant account holders (yes, we offer professional cascading for merchant account holders - works like a charm! See thread posted by MensNiche earlier: http://gofuckyourself.com/showthread.php?t=396212 ) for more than 3,5 years we see that ALL clients make more money doing it with NO significant increase in CB ratio. This discussion should really boil down to EDUCATION OF THE MASSES. And that YOU ARE NOT COMPETITIVE IF YOU DO NOT USE A CASCADING BILLING SOLUTION. :2 cents: :thumbsup |
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my vote for dumbest post of the month. |
Anything that has the potential to increase sales should be considered an investment, not a wasted expenditure of time or money, imo.
Of course 5 years ago when I was at CCBill I advised our client base on how to structure their join pages to capture the most revenue from the surfers. Programs like the ones we are talking about make it a point and click process to do so now, instead of having to do a lot of programming and testing in house. There are some companies that have great custom software, Lightspeed is one that comes to mind, and the investment that Steve made in it was huge, but if you ask him he will tell you just how worth it the expense was. |
Seems like people dont like the truth and stop posting to threads once the truth is out in the open...
PS. See my post above... PPS. See Kimmykims post above... :2 cents: |
Although there are differences in the algorithms used by the various processors, shouldn't these differences - in terms of the results they produce - reasonably be very small? If they are not small, shouldn't that issue be addressed rather than side-stepped by settling for cascading. Cascading may be better than nothing, but it only catches some of the lost customers, so surely it isn't a good substitute for tighter processing in the first place?
There are also issues of perception/reputation, cost, ease-of-use, but it surprizes me that there isn't a clearer view as to which is the best processor. The bigger sites in particular should be able to test which allows the most sales while trapping the maximum number of frauds. Yet their choice of processor suggests a mix of views, if actual views at all and not just habit. With more objectivity, inefficient algorithms should cause the processors using them to lose business and their response to that pressure would reasonably be to tighten them up: to everyone's benefit. I suspect that the "safety net" of cascading is going to make people look at their processors even less critically than we appear to now. |
Forgot to address it in my previous post...
Flynt Digital pays on all cascaded transactions :thumbsup |
Actually jayeff, these are very good comments -- and each processor will tell you they are the best, and a certain segment of the clients will tell you that their processor is the best.
But with that said, there's really no way to guarantee that your primary processor is always going to have a lightning fast connection to their bank, that they won't be experiencing a DOS attack, or some other circumstance that can't be helped. Scrubbing is also different at processors. And each processors list of automatic declines by country or BIN number is unique to the processor, based on their history with that piece of the puzzle. What do you consider to be a reasonable variant among processors for scrub declines? 5%? 10% I don't see it as any more than that but nonetheless if one is scrubbing for some reason unique to them and the sale can and will go through at a different processor, then why wouldn't you want the income? Or perhaps someone uses a different processor for checks, such as WTS, which is a very common situation. If the credit card join fails, and they fall back to the check processor through the use of the cc processors failure page, then the affiliate code is lost, and if the surfer signs up using a check after the cc failure, what happens? People come screaming shave, shave, shave... whereas using a cascade system the join would still be credited to the affiliate. I'll address your last paragraph too, but it won't make you happy at all. The two remaining, legitimate, stable credit card processors have no reason to loosen up their scrubbing. At all. They aren't going to lose business because people complain. There is nowhere else to go. Most of the industry either doesn't understand merchant account management (as we've seen in this thread lol), doesn't want to bother with it (as many of the larger programs will tell you right up front), or can't get a merchant account because of past transgressions that cost them that ability. Why every site out there doesn't have at least two credit card join options, one checking join option, the ability to accept Eurodebit, Asian credit solutions, phone billing, dialers, and magic beans if you can find a way to cash them in, is totally and completely beyond me. |
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Not necessarily, we have a bank that loves low volume adult for their mercs |
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KK - I love you. And if you didnt insist on being so darn independent I would hire you in a heartbeat! You are so right on all fronts! Jayeff - good observation, but I think KK pointed out the other reasons FOR having a cascading solution with the extra bells and whistles that comes along in a full fledged affiliate program software. I personally think that cascading billing makes everyone BETTER at what they do. From the program owners (my immediate concern) to the processors. And the bonus in this is that both parties makes more money in the process. :thumbsup |
Ok so we all heard the rumors true or not this does bring up an issue.
On re-bills for webmasters we ate the cost for webmasters for Ibill, WSB and for the Card Services International mess (Merchant Account), we made sure all MP webmasters were paid even thou we were not. What happens now if, for whatever reason, we lose one of the two remaining processors? Since we are based on a Revshare model, what will happen if we lose one or the other? Sure we can get members to re-join but how the hell do you track that to a Webmaster sale? The only way I can see to do this is to have a merchant account again, and bounce the database to new one as banks terminate accounts. After doing this twice in the last year the "Pay Per Join" model is starting to looking pretty damn good Also on Cascading with Ibill, CCbill, Epoch and Net Billing with Card Services International, Ibill always had larger sales, We thought the Net Billing system would have higher sales, this was not the case, |
I posted this a year ago,
Cascading Billing A Better Way? -------------------------------------------------------------------------- Good idea, but does not work all that well, now what would work is when the script notices a high rate of declines it bumps that processor down and move another in it's place. Now that would be a real cascading billing system. |
Is there any purpose to cascading when a site uses its own merchant account or does using a merchant account eliminate any benefits of cascading?
I only ask because I assume that the merchant account scrubbing will be set up custom for the merchant by the merchant to maximize sales, thereby making any cascading essentially irrelevant. Is this true or do most sites using their own merchant account still cascade? |
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they both spend an abundance on advertising and when you go to eat somewhere they only have those two choices. do you see a connection? |
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There also is a form of cascading the people just do not realize. Everyone seems to think you can only cascade from CCBill to Epoch or the other way around. What about Cascading from CCBill Credit Card to WTS Checks? Or from CCBill Credit Card to Dialers? There is ALWAYS a way to maximize your profits when doing advanced cascading in such ways. Cascading over Merchant Accounts always makes sense. You might not see so many sales via secondary or later processors, but you will see some. You could also setup scrubbing high on your merchant account to make sure your chargeback rate there is as low as possible and then have sales go through a 3rd party biller which you are not so sure about yourself and feel the 3rd party biller will be able to better judge if they should let the sale through or not. |
Not to use one is plain stupid. We had a custom one...
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If you want to keep it very simple, your site has to be big enough for that 5% to cover the cost of the cascading software. But actually that 5% is sales and not profit. You also need to take into account affiliate payout, processing fees, etc and I think you must assume a higher risk for the cards that are blocked by one algorithm. To do otherwise is like saying that algorithm has gone beyond tough to plain wrong. None of which is enough to make cascading software a bad idea, but I think it means everyone has to do their own sums and make their own decisions. Not just jump aboard because it is the flavor of the month. There also seems to me to be a missing element in that the algorithms used by the processors not only seem to develop over time, but appear to be switched for short periods. With a static system, you have processor A followed by processor B. This doesn't seem to be a giant leap forward from the days when all the payment options were on one page to which surfers got returned if their chosen payment option failed. But if the selection were dynamic, choosing as the first processor the one which at that moment in time had the most accomodating algorithm, that could make much more difference. |
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BTW What happens if that bank you use changes their mind? |
Nice sig sosan LOOOL
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probably!
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Well as KK mentioned you never know when a gateway might have an upstream problem in connections or a DOS attack. Although it isn't a normal occurance, we all know sh*t happens. Having all additional payment options is a smart move imho, so if you don't have the merchant account for check processing, etc ... you are loosing potential sales. Afterall business means making money, if you cut yourself short by only offering cc payments, its the business owner that looses in the end. Although nobody could convince me that having your own merchant account isn't the absolute smartest move paysite owners could make for themselves, I'd never say its the ONLY option they should consider. |
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I'm a firm believer in always having a backup plan for worst case scenarios. Although I think its more likely for the banks to pull out of 3rd party processing, there have been occurances where they also pulled the plug on basic merchant accounts. If it were my business i'd have both options setup to reduce my chances ... hedging the bet if you will. And again, I'd have check, sms and any other kind of processing available also. I'd feel much better knowing I have other options available to my client base that I could switch to in the off chance I lost one. |
We are having Executive Stats installed rock on!! Is brad about by any chance?
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aaron I think brad is in cancun until monday
mike, np :) |
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Having read both yours and KK's response, yes, I can see now that running the soft in this way makes a lot of sense - I shall certainly be looking into this, now. |
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Firstly, while it's "safe", it probably isn't "optimal". I can't imagine that the biggest reason for having your own merchant account isn't to set the scrubbing parameters at what you see as optimal as opposed to what the 3rd party processors see as optimal. Using this modality flips that on it's head. Secondly, I'm not absolutely certain that those who believe that they don't know enough about scrubbung to set the parameters optimally should be having their own merchant accounts, as opposed to using 3rd party processing (I mean, anyone using this solution de facto believes that those 3rd party processors know better than they do what to scrub than they do). What am I missing? |
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Secondly the gateways have their own fraud detection scrubbing... it doesn't matter if its a 3rd party or a merchant account .. its there. Some gateways allow for client based customization of those settings and others have them set as default - but either way there is always some type involved. Its a common misconception to believe if you have a merchant account that there is NO scrubbing unless you set it, there is - and always will be. |
Well, if that's the argument, isn't the case for having your own merchant account because you get to set the scrub as espoused in this thread supra vastly exaggerated? Because either you get to set it and get the advantages of doing so, or you don't and can't claim a huge advantage from it, but it can't be both?
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Like vicki said, not all gateways let you completely control your scrubbing. Some let you do more, some let you do less. Setting low scrubbing is not the only reason you get a merchant account. One main reason is the lower fees you will have with it. Many will also say they have it because they want to be sure they do not lose their ability to process. More scrubbing control is just one of the many reasons... |
I guess the problem i have with some of the advice here is that - to some extent - there seems to be the assumption of "unlimitted resources". While this probably works for th larger programs, I think for the majority (i.e. small programs, paysits, etc.) and certainly the majority who would be looking fo guidance from a thread here, resources are far from infinite. And when I say resources, I'm not just talking about $, I'm talking about time and expertise. For small shops (and especially 1 person shops), even if you can save a certain percentage from using certain things - whether they be custom programs or your own merchant accounts, or a lot of time spent tweaking scrubbing algorithms - there's different trade-offs if these things take away too many resources that you need to do what your main business is. And that's not to say that these solutions are 'wrong' globally, but there's to many "absolutes" offered . instead, it would be more helpfull to get advice on how to judge which options are right, and when to use one vs. another (like a ROT on the revenue point at which someone should pay $X for cascading billing software, or their own merch account, or, or, or).
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See, Nathan, this is exactly what I'm talking about. I'm sure you've got a great product (and I hear great things about it). but rather than give concrete numbers, or even round numbers, all I get is "vote for us! we're the best!". And I'm sure lots of other small guys feel the same. See, what I'm saying is that when small operators hear stuf lik that, most often we can't sit down and mak a long evaluation of every new product, so we just pass over anything which we don't get some upfront idea of exactly what it takes for it to be worthwhile.
I'm sure you guys have actually worked out wher the breakeven points are in usuing your sysem (if you haven't, you're not doing your job in selling the stuff). i realize hat folks are afraid to lose sales because if you give out numbers before making a slaes coptact, you may scare people off. But instead you lose sales because people assume that it's not right for them. Why not just say something along the lines of "From our research, we find that on average our cascading billing software alone improves sign-ups by 11%. So, for a site with a $35 per month charge, the $2,500 for the software gets paid for in only 5 months for any site doing only 150 joins a month on average." (or whatever the real numbers are) (note: I do sales training, and one of the most pervasive reasons for not closing sales is worrying so much about losing the sale that you don't take the risks which are needed to actually close the sale. Very frequently, this is from being shy about throwing out numbers to the client for fear the won't like the numbers they hear. some of this comes from not understanding the product/not having enough confidence in the product you are selling). |
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$x = cost of cascading software
z = ~5% benefit of using cascading software y = optionally number of months to become profitable $x <= z% (* y) so if you make 25k sales a month, it would be profitable after 2 months: $2500 = 5% * 2 months |
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Although I can't chime in and help on the price of NATS or Brads cascade programs I can give you one concrete number to ponder.
If you get a US based merchant account through us your processing rates will drop from 11-14% or whatever you are paying ... down to 4% and that includes the gateway fee. that 10% in profit hikes could easily cover the cost of a cascading system I would think?? Correct me if I'm wrong Nathan |
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sure
I think it helps that we've had so many of these clients under the other corp (domain name systems - domain registrar) so yes, and considering we just opened to public processing 3 months ago (have been doing it privately since 98) we've been VERY busy getting them handled. lol |
I would add that we're doing alot of smaller owners too.
I think its because we have a good solid bank that doesn't require a miminum volume or perfect credit. Plus we're waiving visa fees and setup fees for another month so that helps a bit too lol and no, I do not work for domainnamesystems, I only work for the ECS portion. I don't know anything at all about domains except that I own wayyyyy to many lol |
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