|
Quote:
|
Quote:
|
I hosted with RCN since 2003 and I have NEVER had a problem with them as you're stating that they were rude. I disagree that they were being rude, and I do think they were trying to be as professional as you allowed them to be, according to your ICQ message.
I WILL say this though...a few days ago I decided to move my sites to another company BECAUSE last week they decided to change my plan as well, and charge me a lot of extra fees, which they just all of a sudden tacked on. Now, once they found out I was moving...they called me last night and said they had removed the fees and had some problems with updating their stuff...so the plans got screwed up. If I had not paid 200.00 to move my sites already, I would have stayed with them, despite someones screw up. They've always been very nice to me on ICQ and pretty much took care of any issues I had right away. So all in all in 2 years I've had only one issue with them...and because of the way it was handled...I decided to move my sites. I felt it was unprofessional what they did, without warning me...but I also understand it was a mistake, but what's done is done. |
Quote:
LikeWHOA! |
Quote:
|
Quote:
Really? Who knew? |
Quote:
http://gofuckyourself.com/showthread.php?t=140354&highlight=realitychecknetw ork |
Maybe it's time we go isprime ...
(Damn isn't that a nice slogan) |
couple of weeks ago they added 6.50 to my account for going over my 10 meg limit in each email account for each of my 10 domains.....
when i looked.. i had like 10 kilobites worth of emails in each.... i messaged them and they said "oh sorry.. was some kind of error... and were like... we'll take it off of next months bill" ... obviously i was going to stick with them for longer then 1 month... but when you fuck up like that.. you refund it right away.... no matter what.. its like going into a pizza place... ordering food.. with 2 slices missing... and they are like... oh.... come back next time u buy a pizza.. we'll throw in the extra slices... they also disabled my option to add ftp users to my account... and that caused a lot of headache because it delayed my web developement on one of my projects... |
Quote:
:thumbsup 8 chars |
Looks a bit funny, RCN took him on then changed the terms of his support on the grounds that he actually used support.
If they want to change the deal they should not only refund him but compensate him for the inconvenience they have caused him. |
Quote:
Check out phatservers, honestly the support is first class. |
i know lots of places that offer support for $400 with 5mbps.
anyway, ya can't change the terms after the deal is in effect. and if you DO change the terms, ya need to lower the price. |
Quote:
dude, the package you selected is for people who can manage/admin their own shit! therefore they dont need support! thats why its cheaper than a managed dedicated, admit it, you fucked up! |
Quote:
.... |
Quote:
Also like Trade_Monkey said, first you need a lot of support after moving until everything is working, then you shouldn't be needing any unless the host fucks up. |
Quote:
|
5mpbs for 400$/month thats what they are chargin?
lol gimme a break? comon love your sites design. i might wanna get some paid placements. hit up mike from webair. you can get a 10mbps dedicated for that price. fuck 5mpbs. with TOP NOTCH support. no fucking around. fuck their business model. mikes icq is my sig. tell him fris sent you for an even better deal. |
Quote:
http://www.RealityCheckNetwork.com And for the fact I like this statement on their page: We set ourselves apart from the competition by offering a truly headache free managed experience. Whether you are just starting out with a small virtual account or require the power of a dedicated server for mission critical applications you will receive the same commited focus from our technical support staff. |
Quote:
|
| All times are GMT -7. The time now is 05:02 AM. |
Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
©2000-, AI Media Network Inc123