WTF Paycom? - GoFuckYourself.com

andi_germany · 01-27-2005, 12:08 AM

Did Paycom already outsource their customer support to India?

I tried to signup to one of those free AVS combined with this free 3 day trial deals. Now I click on signup and get to https://wnu.com. As it strikes me quite odd that a processor uses a cryptic secure domain I get suspicious of someone hijacking my cc info. Well I think just call them and ask.

Simple task one would guess but damn was I wrong. The support on their site just directs me to another 800 number. Then I reach Internet Billing Service which clearly seems to me like an outsourced customer support. Anyway after I get some woman on the phone that sounded like English was kind of an alien language I tried to explain to her that I just want to know if the domain wnu.com is the secure domain of paycom. She had no clue and tried to sell me some premium service. After I asked her 3 more times she put me on hold for 3 minutes and finally gave me an answer yes. No clue if she just wanted to get rid of me or if she really knew.
I double checked the domain registrar and it was Epoch. Well I know that Pacom is Epoch but does a normal user?
So I signed up using a German Credit Card and guess what... Germany is blocked from processing but I was offered an epassport credit card instead?

WTF Paycom blocks credit cards from the second largest adult market in the world?

Damn I am glad I am using CCBill as my processor.

01-27-2005, 12:08 AM	#1
andi_germany Confirmed User Join Date: Oct 2002 Location: Germany Posts: 768	WTF Paycom? Did Paycom already outsource their customer support to India? I tried to signup to one of those free AVS combined with this free 3 day trial deals. Now I click on signup and get to https://wnu.com. As it strikes me quite odd that a processor uses a cryptic secure domain I get suspicious of someone hijacking my cc info. Well I think just call them and ask. Simple task one would guess but damn was I wrong. The support on their site just directs me to another 800 number. Then I reach Internet Billing Service which clearly seems to me like an outsourced customer support. Anyway after I get some woman on the phone that sounded like English was kind of an alien language I tried to explain to her that I just want to know if the domain wnu.com is the secure domain of paycom. She had no clue and tried to sell me some premium service. After I asked her 3 more times she put me on hold for 3 minutes and finally gave me an answer yes. No clue if she just wanted to get rid of me or if she really knew. I double checked the domain registrar and it was Epoch. Well I know that Pacom is Epoch but does a normal user? So I signed up using a German Credit Card and guess what... Germany is blocked from processing but I was offered an epassport credit card instead? WTF Paycom blocks credit cards from the second largest adult market in the world? Damn I am glad I am using CCBill as my processor. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.