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What's a good live chat support software? What's a good live chat support software?
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-12-2005, 09:11 PM   #1
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What's a good live chat support software?
thank you in advance
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Old 01-12-2005, 09:26 PM   #2
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anyone?
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Old 01-12-2005, 09:29 PM   #3
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www.humanclick.com or www.liveperson.com (same thing)
i've been using it for 4+ years

go to www.bvcash.com if you want and try it
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Old 01-12-2005, 09:44 PM   #4
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Originally Posted by BV
www.humanclick.com or www.liveperson.com (same thing)
i've been using it for 4+ years

go to www.bvcash.com if you want and try it

cool.. thank you.. will check it out right now.
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Old 01-12-2005, 09:51 PM   #5
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We use http://kayako.com

Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

Hope that helps!
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Old 01-12-2005, 09:52 PM   #6
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I use PHPLive... Does what I need it to do
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Old 01-12-2005, 09:53 PM   #7
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Quote:
Originally Posted by kacy
We use http://kayako.com

Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

Hope that helps!
thank you
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Old 01-12-2005, 09:54 PM   #8
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Quote:
Originally Posted by kacy
We use http://kayako.com

Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

Hope that helps!

does it have user tracking ?
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Old 01-12-2005, 09:57 PM   #9
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I use PHPLive... Does what I need it to do
i just signed up for a free triel,, looks like pretty good software
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Old 01-12-2005, 09:58 PM   #10
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i just signed up for a free triel,, looks like pretty good software
yeah.. they charge $70 for an executable program... i was disappointed when I bought it... all it is is a program that uses IE to connect to the site and display the same control area lol.. the only thing it has is a little system tray popup when someone messages you... that was one thing that pissed me off.
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Old 01-12-2005, 10:01 PM   #11
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does it have user tracking ?
Yes it does and you can make notes, etc You can try it out at my site if you want
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Old 01-12-2005, 10:03 PM   #12
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Originally Posted by galleryseek
yeah.. they charge $70 for an executable program... i was disappointed when I bought it... all it is is a program that uses IE to connect to the site and display the same control area lol.. the only thing it has is a little system tray popup when someone messages you... that was one thing that pissed me off.

Yea, that is what I did not like about that program as well. The one I have is a system and runs on our servers and then you download the chat program part locally and it runs stand alone and starts up when booting, etc.
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Old 01-12-2005, 10:03 PM   #13
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Yes it does and you can make notes, etc You can try it out at my site if you want
is it all web based, or you download software on your computer?
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Old 01-12-2005, 10:04 PM   #14
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Yea, that is what I did not like about that program as well. The one I have is a system and runs on our servers and then you download the chat program part locally and it runs stand alone and starts up when booting, etc.
u beat me to it
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Old 01-12-2005, 10:05 PM   #15
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Both, you set up the program on a server and then the chat part you load onto you local computer(s) whoever is going to be chatting. There is a whole admin area that you have on the server where you set up users and permission, etc.
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