reducing chargebacks - GoFuckYourself.com

adrenalinedef · 12-22-2004, 02:02 AM

I've noticed from a few sites I've joined that some billing processors make it a little difficult to cancel a membership. If you lose your membership number, sometimes you need that to cancel. From what I've seen its hard to find the area (if there is one) to get your membership ID sent to you. So you have to either call and get it from the customer service, which alot of people may not want to do because they dont want to talk to a live person about a porn site or do a chargeback. Could this be anything?

Validus · 12-22-2004, 02:05 AM

I am not sure what your question was, however, it is important that customers can cancel subscriptions with ease. They should be able to cancel their subscript online by themselves or through the support system of the billing company.

azguy · 12-22-2004, 02:05 AM

Quote:

Originally posted by adrenalinedef
I've noticed from a few sites I've joined that some billing processors make it a little difficult to cancel a membership. If you lose your membership number, sometimes you need that to cancel. From what I've seen its hard to find the area (if there is one) to get your membership ID sent to you. So you have to either call and get it from the customer service, which alot of people may not want to do because they dont want to talk to a live person about a porn site or do a chargeback. Could this be anything?

Just continue to pay... why bother, eh?

12-22-2004, 02:02 AM	#1
adrenalinedef Confirmed User Join Date: Mar 2003 Posts: 518	reducing chargebacks I've noticed from a few sites I've joined that some billing processors make it a little difficult to cancel a membership. If you lose your membership number, sometimes you need that to cancel. From what I've seen its hard to find the area (if there is one) to get your membership ID sent to you. So you have to either call and get it from the customer service, which alot of people may not want to do because they dont want to talk to a live person about a porn site or do a chargeback. Could this be anything? __________________ what?!

12-22-2004, 02:05 AM	#2
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	I am not sure what your question was, however, it is important that customers can cancel subscriptions with ease. They should be able to cancel their subscript online by themselves or through the support system of the billing company.