When members of your Paysite have problems with video feeds?

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  • H.I.G
    Confirmed User
    • Mar 2004
    • 926
    #1

    When members of your Paysite have problems with video feeds?

    When certain members get an error saying "You are not allowed to view this content" when they click on video feeds, what is causing their browsers to prompt this error message.

    Is it a browser incompatibility, Media player version, Streaming Codec problem etc..

    What is the best reply/advice to give them.

    I know my plug-ins are working perfectly well because I use pluginfeeds and almost all the members never have problems. But there is always one or two occasional members with this problem.

    Thoughts folks????????
    Tags: None
    • newbreed
      Confirmed User
      • Nov 2003
      • 9898
      #2
      I think it depends on there browser and what codecs they have installed. We only get poopy e-mails from mac users with 5 year old systems.

      Loryn ‎(3:16 PM):
      I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha
      fuck it we can have sex on money never did that before

        Comment

        • H.I.G
          Confirmed User
          • Mar 2004
          • 926
          #3
          Originally posted by newbreed
          I think it depends on there browser and what codecs they have installed. We only get poopy e-mails from mac users with 5 year old systems.


          good point, these guys could be mac users

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            • digifan
              The Profiler
              • Oct 2002
              • 14618
              #4
              You might offer them a new mini mac
              [email protected]
              Webair Rocks

                Comment

                • mattyboy
                  Confirmed User
                  • Apr 2003
                  • 1070
                  #5
                  This is the 1st email we send if any members have probs...

                  Hi
                  There must be something amiss on your machine as no other members are having problems and its working fine for me.
                  If you have any security software such as Norton firewall, Zone alarm or similar security/ad blocking software, turn them off and try again.
                  Also make sure your cookies are enabled.
                  Make sure you are not bookmarking the members area and always login from the main domain, enter your user/pass and then try the feeds again.
                  Regards.
                  Last edited by mattyboy; 02-13-2005, 03:45 AM.

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