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-   -   Jupiter Hosting Problems.... Anybody else? (https://gfy.com/showthread.php?t=386184)

GotGauge 11-10-2004 08:38 AM

50 Non Problems here!

Shap 11-10-2004 08:38 AM

It has now been 30 hours and we are still slow as shit :( Our support box is full of people cancelling and complaining of site speed. I really hope this gets settled soon. It looks like it may be a load balancer issue.

Shap 11-10-2004 08:54 AM

Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?

Veterans Day 11-10-2004 08:56 AM

Quote:

Originally posted by shap
Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?

crawling, in chicago:(

bluff 11-10-2004 08:57 AM

Quote:

Originally posted by shap
Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?

have a test file to dl? I'm on 100 mbps here, in europe

Shap 11-10-2004 08:59 AM

This is also loading very slowly for us
http://tour.twistys.com/t1/revs=NoAdvert/index.html

Not to mention sales are 50% of what they should be this morning and cancels are 400% of what they should be.

I'm a little concerned because I got a support email from Ray claiming everything looked ok :( IT's definitely not ok. I hope they haven't stopped working on this thinking it's OK.

Shap 11-10-2004 08:59 AM

Downloads of zips and vids are fast for both Socal and Us. It's the loading of the page that is painfully slow.

Roald 11-10-2004 09:00 AM

Quote:

Originally posted by shap
This is also loading very slowly for us
http://tour.twistys.com/t1/revs=NoAdvert/index.html

Not to mention sales are 50% of what they should be this morning and cancels are 400% of what they should be.

I'm a little concerned because I got a support email from Ray claiming everything looked ok :( IT's definitely not ok. I hope they haven't stopped working on this thinking it's OK.

that one is pretty fast for me actually

GotGauge 11-10-2004 09:03 AM

Quote:

Originally posted by shap
Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?


The page loads in the correct amount of time for me, but depends on how fast of a connection you are on...

Here is how fast it should load.

Total Page Size: 444922 bytes For socalcoeds

Load Time by Connection Speed
Connection Speed Download Time
14.4Kbps 251.18 seconds
28.8Kbps 127.59 seconds
56Kbps 66.89 seconds
ISDN (128Kbps) 31.81 seconds
Cable (512 Kbps) 10.95 seconds
T1 (1.44 Mbps) 6.47 seconds
SDSL (1.544 Mbps) 6.31 seconds
ADSL (2.0 Mbps) 5.78 seconds

demented 11-10-2004 09:04 AM

The sites you posted seem to be loading fine here in Cincinnati, Ohio..

GotGauge 11-10-2004 09:06 AM

Quote:

Originally posted by shap
This is also loading very slowly for us
http://tour.twistys.com/t1/revs=NoAdvert/index.html

Not to mention sales are 50% of what they should be this morning and cancels are 400% of what they should be.

I'm a little concerned because I got a support email from Ray claiming everything looked ok :( IT's definitely not ok. I hope they haven't stopped working on this thinking it's OK.


http://tour.twistys.com/t1/revs=NoAdvert/index.html

about 4.5 seconds for me!

Total Page Size: 372626 bytes For the Link above

Load Time by Connection Speed
Connection Speed Download Time
14.4Kbps 211.01 seconds
28.8Kbps 107.51 seconds
56Kbps 56.67 seconds
ISDN (128Kbps) 27.29 seconds
Cable (512 Kbps) 9.82 seconds
T1 (1.44 Mbps) 6.07 seconds
SDSL (1.544 Mbps) 5.93 seconds
ADSL (2.0 Mbps) 5.49 seconds

Shap 11-10-2004 09:06 AM

Got gauge where are you located?

GotGauge 11-10-2004 09:06 AM

Quote:

Originally posted by shap
Got gauge where are you located?

Kansas

I do not think it is a Bandwidth problem,
Looks like a server load problem, or some program going crazy.

According to the Page File Sizes, which are huge, I get better than expected load times...

Real Money 11-10-2004 09:06 AM

I'm having problems with google.
I host at jupiter and 3 days ago my domain simply dropped out of google. Used to be PR6 now i got a grey bar.

Some people suggested IP problems.
I dont know what the fuck is going on



BTW shap, i noticed http://tour.twistys.com - no PR (grey bar)
http://www.socalcoeds.com = grey bar also.

Shap 11-10-2004 09:12 AM

Shitty, we called tech support 3 hours ago reporting the problem (again) and were told someone would call us back. No call back. I'm getting the feeling either they've got nobody available or are avoiding us.

Shap 11-10-2004 09:12 AM

Weird i would have thought www.socalcoeds.com would have a decent pr.

VeriSexy 11-10-2004 09:13 AM

Quote:

Originally posted by Real Money
I'm having problems with google.
I host at jupiter and 3 days ago my domain simply dropped out of google. Used to be PR6 now i got a grey bar.

Some people suggested IP problems.
I dont know what the fuck is going on



BTW shap, i noticed http://tour.twistys.com - no PR (grey bar)
http://www.socalcoeds.com = grey bar also.


That is odd with 117,000 links to socalcoeds

http://www.google.ca/search?hl=en&lr...s.%2Bco m/%22

Lensman 11-10-2004 09:19 AM

Shap -

Signups are low this morning for us too, but it has NOTHING to do with our host. Our servers at Jupiter have been fast as hell all day and nite. You don't see anyone complaining about GFY's speed, do you?

And your tour is fast as hell:

traceroute to tour.twistys.com (64.255.168.134), 30 hops max, 40 byte packets
1 v253-gw.usc.edu (128.125.253.254) 15.682 ms 0.329 ms 0.359 ms
2 v251-gw-43.usc.edu (128.125.251.153) 0.36 ms 0.368 ms 0.342 ms
3 lax-dc1--losnettos-dc.cenic.net (137.164.23.225) 0.709 ms 0.68 ms 0.794 ms
4 dc-slo-dc2--lax-dc1-pos.cenic.net (137.164.22.25) 4.626 ms 4.589 ms 18.73 ms
5 dc-sol-dc2--slo-dc1-pos.cenic.net (137.164.22.27) 6.53 ms 6.495 ms 6.446 ms
6 dc-svl-dc1--sol-dc1-pos.cenic.net (137.164.22.29) 8.225 ms 8.159 ms 8.155 ms
7 dc-svl-dc1--svl-dc2-df-iconn-1.cenic.net (137.164.22.206) 8.41 ms 8.486 ms 8.357 ms
8 137.164.22.149 (137.164.22.149) 19.342 ms 10.93 ms 10.956 ms
9 peer1.PAIX.PaloAlto-CA.jupiterhosting.com (198.32.176.28) 12.315 ms 11.382 ms 11.71 ms
10 E1-1.CCR-1-TELCO3-COLO7-SPSC.jupiterhosting.com (64.255.167.18) 10.983 ms 10.185 ms 10.371 ms
11 lease110.jupiterhosting.com (64.255.168.134) 9.712 ms 10.69 ms 9.584 ms

Even my slow connection can load your big tour in less than 7 seconds, except a broken image you have:

URL: http://tour.twistys.com/t1/revs=NoAdvert/
Total time: 6.6 seconds


Image URL status time size load count ref count
http://tour.twistys.com/t1-images/logo.gif ok 0.29 sec 20K 1 1
http://tour.twistys.com/t1-images/top01.gif ok 0.12 sec 644 bytes 1 1
http://tour.twistys.com/t1-images/girls/zdenka.jpg ok 0.24 sec 15K 1 1
http://tour.twistys.com/t1-images/girls/kyla.jpg ok 0.27 sec 17K 1 1
http://tour.twistys.com/t1-images/text01.gif ok 0.28 sec 14K 1 1
http://tour.twistys.com/t1-images/topjoin.gif ok 0.12 sec 1K 1 1
http://tour.twistys.com/t1-images/girls/victoria.jpg ok 0.13 sec 13K 1 1
http://tour.twistys.com/t1-images/girls/veronica.jpg ok 0.23 sec 13K 1 1
http://tour.twistys.com/t1-images/girls/kelle.jpg ok 0.29 sec 16K 1 1
http://tour.twistys.com/t1-images/girls/peach.jpg ok 0.28 sec 17K 1 1
http://tour.twistys.com/t1-images/girls/crissy.jpg ok 0.26 sec 16K 1 1
http://tour.twistys.com/t1-images/girls/chloe.jpg ok 0.24 sec 13K 1 1
http://tour.twistys.com/t1-images/girls/martina.jpg ok 0.28 sec 16K 1 1
http://tour.twistys.com/t1-images/girls/nika.jpg ok 0.28 sec 17K 1 1
http://tour.twistys.com/t1-images/girls/devon.jpg ok 0.28 sec 16K 1 1
http://tour.twistys.com/t1-images/girls/jenna.jpg ok 0.34 sec 17K 1 1
http://tour.twistys.com/t1-images/girls/jennah.jpg ok 0.28 sec 17K 1 1
http://tour.twistys.com/t1-images/girls/britney.jpg ok 0.28 sec 16K 1 1
http://tour.twistys.com/t1-images/girls/susana.jpg ok 0.29 sec 15K 1 1
http://tour.twistys.com/t1-images/girls/malouc.jpg ok 0.28 sec 14K 1 1
http://tour.twistys.com/t1-images/girls/genesis.jpg ok 0.28 sec 15K 1 1
http://tour.twistys.com/t1-images/girls/monica.jpg ok 0.29 sec 19K 1 1
http://tour.twistys.com/t1-images/inside.gif ok 0.12 sec 2K 1 1
http://tour.twistys.com/t1-images/girls/video1.jpg ok 0.29 sec 19K 1 1
http://tour.twistys.com/t1-images/join.gif ok 0.17 sec 4K 1 1
http://tour.twistys.com/t1-images/top03.gif ok 0.05 sec 704 bytes 1 1
http://ps5.twistyscash.com/ct/imgcou...t=t1&p=REVS&r= not found 0.05 sec 277 bytes 1 1

As you say, the problem is your members server. Sounds like it's getting hammered by password traders, or spiders, or one of the many potential problems we all have when we run members servers. These things happen. On another note, I was talking to the Socal people last week, and they told me about they we doing some programming and it was affecting perfomance.

JohnnyUtah 11-10-2004 09:23 AM

Captain we need more power!

Shap 11-10-2004 09:24 AM

Lensman i said this earlier if it is our fault i'll admit to that. I'm 99% sure it's a jupiter hosting problem. We've had the feeling the load balancer has been screwed for a while. Jupiter told us it was fine. All indications are that the load balancer is causing this problem. I know socal is experiencing a similar problem and they are also using I believe a similar load balance set up that was set up BY JUPITER and from my understanding Jupiter's responsibility.

I'm not asking anybody to compare GFY to my member's area. I've got a slow member's area and I'm asking Jupiter to fix the problem. It's not password traders. It's not spiders. That we know. Jupiter has been working on this for the last day with no luck. I'd just like this situation to be over with.

Real Money 11-10-2004 09:24 AM

weird, now I see www.socalcoeds.com got its PR back

but not www.twistys.com
it still got no PR (not included in google)

i think jupiter fucked up somewhere.
but dont know where exactly.

Shap 11-10-2004 09:28 AM

I know tour.twistys.com doesn't have pr because it went live after the last google update. Www.twistys.com is showing pr2. I still don't get a pr for socal.

Real Money 11-10-2004 09:30 AM

something is definitely fucked.

Lensman 11-10-2004 09:32 AM

Quote:

Originally posted by Real Money
I'm having problems with google.
I host at jupiter and 3 days ago my domain simply dropped out of google. Used to be PR6 now i got a grey bar.

Some people suggested IP problems.
I dont know what the fuck is going on



BTW shap, i noticed http://tour.twistys.com - no PR (grey bar)
http://www.socalcoeds.com = grey bar also.

That's rediculous. There are a million reasons why you could lose your PR. The only way it could be IP based if you shared an ip with a google spammer. Sometimes your affiliates can fuck your PR because of redirection of Google traffic.

http://www.adult.com/ = PR5 (Same hosting company)

http://www.naughtyamerica.com/ = PR2 (same company as socalcoeds)

http://ps5.twistyscash.com/ = PR5

Real Money 11-10-2004 09:34 AM

my PR is dead, and i cant find my site if i do an URL search.

esterday i got a reply from google and they told me i didnt have any penalties applied to my domain and it wasnt banned.

so something must wrong with server configuration / network

maybe it affects only a few servers ?

Shap 11-10-2004 09:37 AM

Btw Lens, from your posts I get the impression that you are saying just because gfy is fast it's automatically a problem on our end not jupiter. That's a very false statement, wouldn't you agree? If our load balancer is failing who's fault is it? It surely isn't ours. It's Jupiter's. Right? You are making it sound like unless gfy is slow I shouldn't be posting any jupiter problems.


Also how about this.
Yesterday we put in an urgent ticket. It took 4 hours before we got a reply, we got a reply but no solution.

Last night we had our ticket closed saying everything was fine. I have a bandwidth chart that clearly shows, to any tech looking at it, that our shit was not FINE and the ticket should not be closed.

This morning we call support. We are told they'll call back asap. That was 3 and a half HOURS ago.

Our member's area is insanely slow. Oddly enough Andreas (socal) also started experiencing this at almost the exact same time.

GoLiaT 11-10-2004 09:44 AM

alot of sites loads slow like hell today
incl. mine (and i am not on jupiter btw)
at first i thought it was my conection but
the connection speed test i did shows all is ok
is there some major backbone probs ?

collegeboobies 11-10-2004 09:46 AM

www.hostdime.com BLOWS TOO

swedguy 11-10-2004 09:47 AM

Quote:

Originally posted by shap
Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?

Painfully slow.

Sweden

JohnnyUtah 11-10-2004 09:54 AM

Stand still in Canada with a 5 Mbits pipe

NaughtyINC 11-10-2004 09:55 AM

Quote:

Originally posted by JohnnyUtah
Stand still in Canada with a 5 Mbits pipe
slow here mate in ontario (near toronto)

dcortez 11-10-2004 09:58 AM

Yesterday ad lest couple days, there were many complaints across the internet as a whole (the full gamut of hosts/providers) about networking in issues.

It's possible your problem was related to this.

Magg 11-10-2004 09:58 AM

Quote:

Originally posted by GoLiaT
alot of sites loads slow like hell today
incl. mine (and i am not on jupiter btw)
at first i thought it was my conection but
the connection speed test i did shows all is ok
is there some major backbone probs ?


no, there isnt

Magg 11-10-2004 09:58 AM

Quote:

Originally posted by dcortez
Yesterday ad lest couple days, there were many complaints across the internet as a whole (the full gamut of hosts/providers) about networking in issues.

It's possible your problem was related to this.


we had 0 issues, and i didnt hear anyone else having issues either.

webair 11-10-2004 10:00 AM

There were some latency issues last night with L3 for about 20 mins...started at 4:30am or so...

Shap 11-10-2004 10:01 AM

We are just trying to get to the bottom of this issue. If it is a problem on our end that is fine. People in this thread have been making guesses that it might be on our end, but no one from Jupiter has given us any indication that it is on our end. If it is so obvious that its our fault, then why don't they point it out to us?

It is plain to see from the bandwidth chart that bandwidth is down 30% since Monday at noon and showing no signs of improving. We are getting no feedback from Jupiter as to what we should be doing on our end to fix it, so until we get that feedback we are going to assume that it is not on our end.

In spite of that, our tech guy has spent many hours researching the issue from our side, but with ZERO feedback (besides "looks OK to us") from Jupiter it is all guesswork, and possibly a waste of time if we are in the dark on the real issue.

Lensman, if your bandwidth charts were off 30%, and the answer you got from your hosting company was "looks ok to us", would you accept that answer?

MaDalton 11-10-2004 10:01 AM

SoCal and Twistys load in normal speed from Germany. no sign of a slow down.

Can't test Twistys member area cause my password is not working anymore. :Graucho

DeanCapture 11-10-2004 10:11 AM

Nobody wants to hear their hosting company tell them what the problem "might be" or what they "think" the problem is? How about a real solution to a real problem fixed in a timely manner?


Good luck Shap'ster :thumbsup

Shap 11-10-2004 10:35 AM

Thanks Dean

dcortez 11-10-2004 10:36 AM

Quote:

Originally posted by Magg
we had 0 issues, and i didnt hear anyone else having issues either.
Fair enough. Our reports were right across from east to west above the 49th...

-Dino

swedguy 11-10-2004 10:37 AM

Quote:

Originally posted by shap
It is plain to see from the bandwidth chart that bandwidth is down 30% since Monday at noon and showing no signs of improving.
Did you make any changes around that time?

New software.
Software updates.
Adding updates to a DB that might have screwed something up (broken indexes in a DB can slow anything to a halt).
Anything.


Have you checked your DB's if they are OK?

Shap 11-10-2004 10:39 AM

Nothing changed Swedguy. Our stuff has been running smooth for over a year. On our end we've spent the past 2 days going over every possible solution for it. No luck. Ray and his crew are on it, i just talked to him. Hopefully we'll have a solution soon :)

Shap 11-10-2004 10:41 AM

We are hoping for a breakthru soon. Our fingers are crossed

Project-Shadow 11-10-2004 10:53 AM

Quote:

Originally posted by shap
Lensman, if your bandwidth charts were off 30%, and the answer you got from your hosting company was "looks ok to us", would you accept that answer? [/B]
I do believe Lensman owns controlling power of Jupiter hosting ^^'

Erm but the member area isn't really loading at all in the U.K... 3mbit connection here.

Shap 11-10-2004 11:09 AM

Project Shadow, same here still slow.

Giorgio_Xo 11-10-2004 11:14 AM

Quote:

Originally posted by shap
Socal is also still slow. Check this out
http://www.socalcoeds.com/ref/4//index1.html

fast or slow for you guys?

It took 17 sec on a 3mbps cable conn in Las Vegas.

My site www.jillpages.com has also been slower in the past few days. I notice the time it takes to source the DNS is long.

rockbear 11-10-2004 11:14 AM

Your site load quickly here in canada Shap.

Lensman why I see megabit.com for the first DNS

Domain servers in listed order:

NS1.MEGABIG.COM 66.60.188.230
NS4.JUPITERHOSTING.COM 66.77.140.200

Is it that Jupiterhosting is a mirror only for gofuckyourself.com ?

Sami 11-10-2004 11:17 AM

http://www.socalcoeds.com/ref/4//index1.html


loads kind of slow here as well.

T1 connection, west coast.

Shap 11-10-2004 12:29 PM

btw apparently the socal problem and our problem are completely different and unrelated.


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