Why is it that all tech support people are dumbasses - GoFuckYourself.com

Shoehorn! · 09-12-2004, 07:42 PM

It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.

lb_vee · 09-12-2004, 09:43 PM

They're cheap. Most of them are kids right out of high school

jade_dragon · 09-12-2004, 09:45 PM

If you were really smart would you work there? Or would you like to pay more for the product so that they can get better workers?

Rob · 09-12-2004, 09:46 PM

Because its outsourced to India and Engish is not their primary language.

Shoehorn! · 09-12-2004, 09:50 PM

Quote:

Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.

Oh man, so true, whenever I call Linksys I get some guy right off the boat. Half the time is spent with me trying to translate what is being said into English.

jacked · 09-12-2004, 09:54 PM

99.9% of them are reading from a scripted book

problem = this , then ask question 1, if answer is this ask question 2

i've had this problem with gateway back in the day it was like tryin to talk to a retard

lb_vee · 09-12-2004, 11:04 PM

Quote:

Originally posted by jacked
99.9% of them are reading from a scripted book

problem = this , then ask question 1, if answer is this ask question 2

i've had this problem with gateway back in the day it was like tryin to talk to a retard

I never really thought about this but it makes sense. Most of the people are too dumb to try and come up with a solution themselves.

reynold · 09-12-2004, 11:18 PM

Quote:

Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.

Maybe next time try to ask in their native language. LOL

Pleasurepays · 09-12-2004, 11:26 PM

Dagwolf · 09-12-2004, 11:28 PM

Quote:

Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.

I know DAT'S right...

pornguy · 09-12-2004, 11:28 PM

Those people did not get off the baot. You are talking to them in their own country.

HP customer service is in India I think.

BrainDead · 09-12-2004, 11:31 PM

yeah it's much much much cheaper when it's outsourced to india. their salary there is about 1/5 of what one typically gets in the US

AkiraSS · 09-13-2004, 12:50 AM

Stupid outsourcing...

michel · 09-13-2004, 12:52 AM

They understand the dumbasses that call better?

Shoehorn! · 09-13-2004, 01:49 AM

Quote:

Originally posted by michel
They understand the dumbasses that call better?

netproperty · 09-13-2004, 01:51 AM

they have to support people who dont know how to turn on their computers. they will always sound stupid to someone who has a clue.

BrainDead · 09-13-2004, 01:57 AM

well its the company that is stupid... why hire those in the first place?

zvik · 09-13-2004, 01:59 AM

Quote:

Originally posted by TheSmutPeddlerDOTcom
It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.

they are born like that

just like a gay person

09-12-2004, 07:42 PM	#1
Shoehorn! Die With Your Boots On Join Date: Oct 2003 Location: Hawaii Posts: 22,872	Why is it that all tech support people are dumbasses It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue. __________________

09-12-2004, 09:45 PM	#3
jade_dragon Confirmed User Join Date: May 2004 Location: NEW ORLEANS/Baton Rouge BABY! Posts: 1,737	If you were really smart would you work there? Or would you like to pay more for the product so that they can get better workers? __________________ even ADULTS need TOYS icq: 3 6 3 2 6 6 6 7 \| aim: conglomorateman open for business, affiliates and friendships

09-12-2004, 09:46 PM	#4
Rob I'm a great bowler. Industry Role: Join Date: Nov 2003 Location: Right Outside of Normal. Posts: 13,309	Because its outsourced to India and Engish is not their primary language. __________________

09-12-2004, 09:54 PM	#6
jacked sperm tail Industry Role: Join Date: May 2004 Location: nj Posts: 11,019	99.9% of them are reading from a scripted book problem = this , then ask question 1, if answer is this ask question 2 i've had this problem with gateway back in the day it was like tryin to talk to a retard __________________ Got Cam Models? icq: 361-607-616

09-12-2004, 11:28 PM	#11
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Those people did not get off the baot. You are talking to them in their own country. HP customer service is in India I think. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

09-12-2004, 09:43 PM	#2
lb_vee Confirmed User Join Date: May 2004 Posts: 886	They're cheap. Most of them are kids right out of high school

09-12-2004, 11:26 PM	#9
Pleasurepays BANNED - SUPPORTING TUBES Join Date: Aug 2002 Location: I live in a pile of boogers Posts: 11,913

09-12-2004, 11:31 PM	#12
BrainDead So Fucking Banned Join Date: Dec 2003 Posts: 1,536	yeah it's much much much cheaper when it's outsourced to india. their salary there is about 1/5 of what one typically gets in the US

09-13-2004, 12:50 AM	#13
AkiraSS Confirmed User Join Date: Jan 2003 Location: ICQ: 17630227 Posts: 2,988	Stupid outsourcing...

09-13-2004, 12:52 AM	#14
michel TheHun's Yellow Pages! Industry Role: Join Date: Mar 2002 Location: The Netherlands Posts: 3,420	They understand the dumbasses that call better?

09-13-2004, 01:51 AM	#16
netproperty Confirmed User Join Date: Sep 2004 Posts: 163	they have to support people who dont know how to turn on their computers. they will always sound stupid to someone who has a clue. __________________ www.NetProperty.biz Paypal Friendly

09-13-2004, 01:57 AM	#17
BrainDead So Fucking Banned Join Date: Dec 2003 Posts: 1,536	well its the company that is stupid... why hire those in the first place?