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Look I'm not really a fan of Candid from all the stories I hear they are not a good host at all. But in this situation it looks as if Tuga is a cheater (of sorts), and ignored warnings, and tried to play off the "Bad English" as an excuse. Tuga you used illegal content (and maybe other issues) and you were warned, and ignored the warnings? ....time for you to move along and cause problems for someone else:2 cents:
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LOL, anyone who has dealt with me knows that I try to monitor my ICQ at least 16 to 18 hours a day, you never had to press the GFY Drama button to get my attention. As to the ticketing system, all of your tickets that I just reviewed were resolved the same day as you submitted the support request. I could have missed one. Would you care to post one that took a long time to resolve so that I can respond to it specifically? |
Been with Candid for about a year now... no complaints or problems at all. :thumbsup
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Exactly, you never used the word trust but that's what it means when they wont activate my account because I may put the content up again, when I already said I wont do it and I have nothing to gain by doing it. Quote:
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OK, here is the deal. I just had your legal sites turned back on. You have 3 hours to pull your content.
We're not out to put you out of business we're just protecting our network. |
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haha is that a joke? does that incliude downtimes? :) i pay 225 for 3tb thats with no downtimes :) since hostway took over maybe it did improve, you still have the candid name so you will always have the candid rep. |
Thanks. Heard horrible things about Candid. Won't ever consider using them.
http://www.swiftwill.com They'll smash Candid's prices too. |
you broke the rules. you got caught. deal.
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Don't like it? Go fuck yourself. |
I recently left Candid Hosting because of the support. Getting a status on a ticket is near impossible. We went back and forth over the same problem for nearly 3 weeks and they never found out a damn thing. I called them several times and each time talking to admin is like pulling teeth. If they do call you back it's several hours later. I am not badmouthing all the admins because occasionaly you will get in contact with a good one. I am so glad I left and found out how real support is suppose to treat a customer.
If anything the support under the old management was better. |
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damn not nice hearing this..
if you want good host ej =) |
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Some companies are better in selling then support. I prefer hosting companies who do the opposit
Andre |
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I'm still going to spam. http://www.swiftwill.com Sign up. Save money. Get supported. |
My 2 cents to candidhosting:
I opened an account with them around 1 year ago. I paid my account and waited over one week to get my account informations. I emailed them and they told me that they have sent my account informations some days ago. I never got those e-mail. As evidence they sent me a copy for the outgoing e-mail. The end of the story: They sent it to a not existing mail account. They made a simple spelling mistake and ignored the bouncing e-mail. (I wrote my e-mail address right in the sign up form, I got the copy of my sent information to my email box) After this experience I cancelled my account. |
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I have the content, I am uploading it, and I dont need hosting. I am also more relaxed now.
By the way, a big thanks to phatservers for the painless move to the new server. A very busy board is now much faster and there was no downtime :thumbsup I had the misfortune of having a server move on the same day this shit happened, but it was really smooth. There's a point some people still dont get: I got a copy of the mail I never read back in July, it was sent to me by the people complaining about the content on the site I was linking to. I NEVER read it, but the sponsor site told me to remove the link and I did. It looks like Candid Hosting also got the mail, but they NEVER contacted me. And 2 months later they cancel the account. Think about it. Mark said he hates losing business. He also said he's always on ICQ. Whenever I post a problem on GFY, he's on it. But when my account is at risk, he does nothing. He's losing his own business and he doesnt know about it. I am the client, about to lose my sites, and I dont know about it. And they dont even shut me down for 2 months, until they get another letter, this time it's serious and they cut me off, all my sites, and dont tell me about it. I have to mail support and get no answer, and I have to post on GFY to finally get an answer from Mark, who looks disapointed to lose a customer this way. They dont care about their clients, there's no way around it. They should have warned me about the problem and hear my side of the story. And they should never shut down domains that were not in any kind of trouble, with the stupid excuse that I could upload the content there. What content? A ridiculous banner without a link. This whole story is retarded from the begining. And I'm not even posting the stupid ICQ log with Rebekah. |
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