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-   -   Stay away from Candid Hosting (https://gfy.com/showthread.php?t=354120)

SpeakEasy 09-09-2004 11:22 AM

Look I'm not really a fan of Candid from all the stories I hear they are not a good host at all. But in this situation it looks as if Tuga is a cheater (of sorts), and ignored warnings, and tried to play off the "Bad English" as an excuse. Tuga you used illegal content (and maybe other issues) and you were warned, and ignored the warnings? ....time for you to move along and cause problems for someone else:2 cents:

CaroMark 09-09-2004 11:24 AM

Quote:

Originally posted by Tuga
No, they cant do that, says Mark. What? They dont trust you now, you were warned and you put the site back up.
In review of my logs I can't see where I ever mentioned trust. What I said is that Candid Hosting does not want to be liable should you repeat the DMCA violation.

Quote:

Originally posted by Tuga
So today, Mark who sold me the hosting and is always trying to cover for their srew ups
I am not covering up for anyone, if the hosting was so bad over the past year you could have moved at anytime.

Quote:

Originally posted by Tuga
So today, Mark who sold me the hosting and is always trying to cover for their srew ups, tells me there was a DMCA violation in one of my domains. A jenna lewis sex tape domain. Ok, I understand that, I pulled those links a long time ago when Celebs Unzipped aske me to, and I dont care if they shut the site down, it's just sitting there without a purpose. And the only jenna stuff there is a banner that was left behind withou a link to any site. So, I'm sorry for the inconvenience, take that down, but please get my TGP and galleries on the other domain back up.
Hmm, I don't think that either the person who took the time to process the DMCA complaint or the court system would refer to this as an inconvenience.

Quote:

Originally posted by Tuga
During that time I had to post on GFY a couple a times, so Mark would see it, ICQ me, and try to solve the problems. Mailing support was never a reasonable option.


LOL, anyone who has dealt with me knows that I try to monitor my ICQ at least 16 to 18 hours a day, you never had to press the GFY Drama button to get my attention. As to the ticketing system, all of your tickets that I just reviewed were resolved the same day as you submitted the support request. I could have missed one. Would you care to post one that took a long time to resolve so that I can respond to it specifically?

Stewie 09-09-2004 11:28 AM

Been with Candid for about a year now... no complaints or problems at all. :thumbsup

chemicaleyes 09-09-2004 11:40 AM

Quote:

Originally posted by Tuga
Maybe he did.
but I think he didn't. :glugglug

Tuga 09-09-2004 12:02 PM

Quote:

Originally posted by MMemmer
In review of my logs I can't see where I ever mentioned trust. What I said is that Candid Hosting does not want to be liable should you repeat the DMCA violation.



Exactly, you never used the word trust but that's what it means when they wont activate my account because I may put the content up again, when I already said I wont do it and I have nothing to gain by doing it.


Quote:

Originally posted by MMemmer
I am not covering up for anyone, if the hosting was so bad over the past year you could have moved at anytime.
I already said I got used to some downtime, yesterday I waited a few hours before I sent the mail because I'm used to it now and then. I had nothing critical there, so I didnt move. I have a lot of domains hosted on other servers. It wasnt worth the trouble.

Quote:

Originally posted by MMemmer
Hmm, I don't think that either the person who took the time to process the DMCA complaint or the court system would refer to this as an inconvenience.
It was just a banner, I dont think it was doing much damage to anyone. And I was talking about the inconvenience to CH, not the person who made the complaint.

Quote:

Originally posted by MMemmer
Quote:

LOL, anyone who has dealt with me knows that I try to monitor my ICQ at least 16 to 18 hours a day, you never had to press the GFY Drama button to get my attention. As to the ticketing system, all of your tickets that I just reviewed were resolved the same day as you submitted the support request. I could have missed one. Would you care to post one that took a long time to resolve so that I can respond to it specifically? [/B]
I am sorry I dont keep records on every mail I sent for the past year. And my ICQ list is a mess, so I remeber a couple of times I decided to post on GFY for help, and you would hit me up, just like you did TODAY after I sent a support request YESTERDAY and they told me the people who could help me were out. And NOONE came in and got back to me. Just you, after the post on GFY. So that should be enough to prove my point.

JUSTB 09-09-2004 01:01 PM

OK, here is the deal. I just had your legal sites turned back on. You have 3 hours to pull your content.

We're not out to put you out of business we're just protecting our network.

fris 09-09-2004 01:08 PM

Quote:

Originally posted by MMemmer
Hello Armed,

I have been with Candid Hosting for over two years now and since the new ownership took over the quality of the product has improved dramatically. How long has it been since you had any direct contact with Candid Hosting as a customer? If you had a bad experience with the previous ownership in the past you might direct your attention at them.

In the meantime if you want to find out what we are really like, try out one of our current specials! I am confident that between my availability to you, as your account executive, and our technical support team that we can turn your opinion around. Contact me directly about this and lets chat. :thumbsup

Candid Hosting's Manager Sale

All servers have 100 Mbps burstable connections.

Bandwidth providers include Level 3, UUNet, Progress Telecom, Aleron, and private peering.

OS Choices include: FreeBSD, Linux, or MS WIN 2003 Web Edition

24/7 Technical Support

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$169/mo with 2000 GB of monthly transfer
or
$420/mo with 10 Mbps of unmetered burstable bandwidth

Web, Database, or Streaming Server
2U HD Case with 460 HD Power Supply
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or
$520/mo with 10 Mbps of unmetered burstable bandwidth

This special is for customers ordering their 1st server with Candid Hosting or adding an additional server to an existing contract.

This sale is valid through 9-17-2004

259$ for 2000
haha
is that a joke?

does that incliude downtimes? :)


i pay 225 for 3tb

thats with no downtimes :)

since hostway took over maybe it did improve, you still have the candid name so you will always have the candid rep.

WarChild 09-09-2004 01:10 PM

Thanks. Heard horrible things about Candid. Won't ever consider using them.

http://www.swiftwill.com

They'll smash Candid's prices too.

smack 09-09-2004 01:14 PM

you broke the rules. you got caught. deal.

chemicaleyes 09-09-2004 01:16 PM

Quote:

Originally posted by WarChild
Thanks. Heard horrible things about Candid. Won't ever consider using them.

http://www.swiftwill.com

They'll smash Candid's prices too.

Where did this thread ask for spam :321GFY

WarChild 09-09-2004 01:18 PM

Quote:

Originally posted by chemicaleyes
Where did this thread ask for spam :321GFY
It didn't ask for Spam. But since the guy is obviously being shut down at Candid, I decided to give him an alternative.

Don't like it? Go fuck yourself.

cosis 09-09-2004 01:19 PM

I recently left Candid Hosting because of the support. Getting a status on a ticket is near impossible. We went back and forth over the same problem for nearly 3 weeks and they never found out a damn thing. I called them several times and each time talking to admin is like pulling teeth. If they do call you back it's several hours later. I am not badmouthing all the admins because occasionaly you will get in contact with a good one. I am so glad I left and found out how real support is suppose to treat a customer.

If anything the support under the old management was better.

DarkJedi 09-09-2004 01:20 PM

you get what you pay for.

www.jupiterhosting.com

or see sig.

Ar3s 09-09-2004 01:21 PM

damn not nice hearing this..
if you want good host ej =)

chemicaleyes 09-09-2004 01:27 PM

Quote:

Originally posted by WarChild
It didn't ask for Spam. But since the guy is obviously being shut down at Candid, I decided to give him an alternative.

Don't like it? Go fuck yourself.

Read the thread first, Tuga already said he's got alternative hosting ready and moving the site/s. :321GFY

justsexxx 09-09-2004 01:33 PM

Some companies are better in selling then support. I prefer hosting companies who do the opposit

Andre

WarChild 09-09-2004 01:33 PM

Quote:

Originally posted by chemicaleyes
Read the thread first, Tuga already said he's got alternative hosting ready and moving the site/s. :321GFY
Wah.

I'm still going to spam.

http://www.swiftwill.com Sign up. Save money. Get supported.

Slinx 09-09-2004 02:04 PM

My 2 cents to candidhosting:

I opened an account with them around 1 year ago. I paid my account and waited over one week to get my account informations. I emailed them and they told me that they have sent my account informations some days ago. I never got those e-mail. As evidence they sent me a copy for the outgoing e-mail. The end of the story: They sent it to a not existing mail account. They made a simple spelling mistake and ignored the bouncing e-mail. (I wrote my e-mail address right in the sign up form, I got the copy of my sent information to my email box)
After this experience I cancelled my account.

cosis 09-09-2004 02:12 PM

Quote:

Originally posted by Slinx
My 2 cents to candidhosting:

I opened an account with them around 1 year ago. I paid my account and waited over one week to get my account informations. I emailed them and they told me that they have sent my account informations some days ago. I never got those e-mail. As evidence they sent me a copy for the outgoing e-mail. The end of the story: They sent it to a not existing mail account. They made a simple spelling mistake and ignored the bouncing e-mail. (I wrote my e-mail address right in the sign up form, I got the copy of my sent information to my email box)
After this experience I cancelled my account.

but they got new managment :1orglaugh

baddog 09-09-2004 03:16 PM

Quote:

Originally posted by JUSTB
OK, here is the deal. I just had your legal sites turned back on. You have 3 hours to pull your content.

We're not out to put you out of business we're just protecting our network.

sounds fair, hope he has broadband

Tuga 09-09-2004 07:18 PM

I have the content, I am uploading it, and I dont need hosting. I am also more relaxed now.

By the way, a big thanks to phatservers for the painless move to the new server. A very busy board is now much faster and there was no downtime :thumbsup I had the misfortune of having a server move on the same day this shit happened, but it was really smooth.

There's a point some people still dont get:

I got a copy of the mail I never read back in July, it was sent to me by the people complaining about the content on the site I was linking to. I NEVER read it, but the sponsor site told me to remove the link and I did. It looks like Candid Hosting also got the mail, but they NEVER contacted me. And 2 months later they cancel the account.


Think about it. Mark said he hates losing business. He also said he's always on ICQ. Whenever I post a problem on GFY, he's on it. But when my account is at risk, he does nothing. He's losing his own business and he doesnt know about it. I am the client, about to lose my sites, and I dont know about it. And they dont even shut me down for 2 months, until they get another letter, this time it's serious and they cut me off, all my sites, and dont tell me about it. I have to mail support and get no answer, and I have to post on GFY to finally get an answer from Mark, who looks disapointed to lose a customer this way.

They dont care about their clients, there's no way around it. They should have warned me about the problem and hear my side of the story. And they should never shut down domains that were not in any kind of trouble, with the stupid excuse that I could upload the content there. What content? A ridiculous banner without a link. This whole story is retarded from the begining. And I'm not even posting the stupid ICQ log with Rebekah.


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