It didn't ask for Spam. But since the guy is obviously being shut down at Candid, I decided to give him an alternative.

Don't like it? Go fuck yourself.

I recently left Candid Hosting because of the support. Getting a status on a ticket is near impossible. We went back and forth over the same problem for nearly 3 weeks and they never found out a damn thing. I called them several times and each time talking to admin is like pulling teeth. If they do call you back it's several hours later. I am not badmouthing all the admins because occasionaly you will get in contact with a good one. I am so glad I left and found out how real support is suppose to treat a customer.

If anything the support under the old management was better.

you get what you pay for.

www.jupiterhosting.com

or see sig.

damn not nice hearing this..
if you want good host ej =)

Read the thread first, Tuga already said he's got alternative hosting ready and moving the site/s. :321GFY

Some companies are better in selling then support. I prefer hosting companies who do the opposit

Andre

Wah.

I'm still going to spam.

http://www.swiftwill.com Sign up. Save money. Get supported.

My 2 cents to candidhosting:

I opened an account with them around 1 year ago. I paid my account and waited over one week to get my account informations. I emailed them and they told me that they have sent my account informations some days ago. I never got those e-mail. As evidence they sent me a copy for the outgoing e-mail. The end of the story: They sent it to a not existing mail account. They made a simple spelling mistake and ignored the bouncing e-mail. (I wrote my e-mail address right in the sign up form, I got the copy of my sent information to my email box)
After this experience I cancelled my account.

but they got new managment :1orglaugh

sounds fair, hope he has broadband

I have the content, I am uploading it, and I dont need hosting. I am also more relaxed now.

By the way, a big thanks to phatservers for the painless move to the new server. A very busy board is now much faster and there was no downtime :thumbsup I had the misfortune of having a server move on the same day this shit happened, but it was really smooth.

There's a point some people still dont get:

I got a copy of the mail I never read back in July, it was sent to me by the people complaining about the content on the site I was linking to. I NEVER read it, but the sponsor site told me to remove the link and I did. It looks like Candid Hosting also got the mail, but they NEVER contacted me. And 2 months later they cancel the account.


Think about it. Mark said he hates losing business. He also said he's always on ICQ. Whenever I post a problem on GFY, he's on it. But when my account is at risk, he does nothing. He's losing his own business and he doesnt know about it. I am the client, about to lose my sites, and I dont know about it. And they dont even shut me down for 2 months, until they get another letter, this time it's serious and they cut me off, all my sites, and dont tell me about it. I have to mail support and get no answer, and I have to post on GFY to finally get an answer from Mark, who looks disapointed to lose a customer this way.

They dont care about their clients, there's no way around it. They should have warned me about the problem and hear my side of the story. And they should never shut down domains that were not in any kind of trouble, with the stupid excuse that I could upload the content there. What content? A ridiculous banner without a link. This whole story is retarded from the begining. And I'm not even posting the stupid ICQ log with Rebekah.