Can't view the index page in Opera. Can view some of the others though. Needs fixin!!

On my list now for my next server. Bunch of companies lost out when I bought my last one because they forced me to call/email and then wait.

May sound simple to you, but automated signup for hosting companies can be very costly. They have to weed out the suspicious orders.

I must say I am shocked to see people saying that Splitinfinity has good customer service. I experienced by far the worst customer service with them of any company in any trade or field I have ever dealt with, but maybe they've changed in the last couple of years.

I thought I should probably back up what I said.

My last really bad experience with Splitinfinity was in 2000/2001. Chris agreed to port over some top lists to Splitinfinity's proprietary top list software. Here are some excerpts from emails:

December 1, 2000: "Chris, I'm begging you . . . PLEASE return my phone calls and e-mails. PLEASE do whatever you can to get the accounts on my top lists set up. . . . I'll pay you a $500 bonus if you can get the sites running and all accounts set up by the end of Saturday. $400 by the end of Sunday." [Job was not completed for until almost a MONTH later.]

March 6, 2001: "I've written about this . . . problem many, many times and never received any response or any action."

Feb 1, 2001: "The signup on disapproved100.com does not work. I wrote to you about this on January 18. PLEASE HELP!"

Feb 4, 2001: "Chris: Here is another e-mail for you to ignore. I have been asking for MONTHS to please fix disapproved100.com so it doesn't display sites with zero hits. I have been asking for WEEKS to please fix disapproved100.com so that the webmaster sign-up works. Can you please help me?"

The last straw was when I discovered that they were charging me -- who had been a customer for years -- far more than they charged new customers. When they lowered their rates they didn't have the decency to lower mine.

Good job,

Do you guys have any busses Left?

Link to the new board please

neewwman, sorry for your experience, however that was years ago and
we are an entirely different company today. We had learned over the years
better ways to conduct business and etc.

The problem you talk about with rates and etc.... I have no excuses however
our new rates had just gone into effect. We had not had the time to re-structure
everything yet.

You had these problems because we grew too fast. Back in the days, it was hard to deal with growth without enough staff memebers. The world is entirely different today.

I hope that some day you give us the chance to show you the great service we offer in this decade. :-)

Have a great day!

chris trying to get you on icq.

i know its sunday and a threeday weekend, but i could use you.

we need dedicated, asap.

please hit me back.

254-291-171

Calling ya....
:-)

Pick a server from our dedicated server page and order it.
When the system asks you if you are a new customer you can either open a new acccount entirely or simply add the server you picked to your exisitng account.
Call me once the order is in and I will personally get it online for you quick.
:-)


-Chris
619-227-8845

See ya!

no problem chris, will do.

thank you.

Well, I have to give you credit. It's a classy move to admit you were in the wrong rather than get defensive.

Obviously, most GFY'ers are having good experiences with you now judging by the other comments on this thread.

Thanks. :-)
Anytime you need anything, let us know.