a BIG apology to Carpathia Hosting!

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  • mind
    Confirmed User
    • Apr 2004
    • 1199

    #1

    a BIG apology to Carpathia Hosting!

    This is a reply to http://gofuckyourself.com/showthread...readid=344643& ] Well it seems that the communications break down wasnt at Carpathia Hosting (Former Prohosters) but actually a information fuckup between me and my partner. It actually ment that Carpathia Hosting didnt recieve payment for several months - without shutting us down - now THATS customer service for ya!


    So i man enough to admit when im wrong - And i'd like to send my deepest apologies to the guys at Carpathia hosting and glad that everything was sorted out.


    I feel so bad about the whole thing that here are some of the great things that we did recieve from Carpathia Hosting:

    Exellent 24/7 support that has been there for you
    even though we didnt pay our bill (yes that was the internal fuckup lol).


    They upgraded our server to a dual xeon to increase performance at no additional cost even though this same bill wasn't paid

    We got a great new control panel and cheaper prices with the switch to Carpathia hosting.

    Again needles to say - i would sure as hell have shut us down too, if payment wasnt recieved. So i really cant thank Carpathia enough for their patience with us.



    Note: As for Ted Hickman is no longer a part of this company and he took his "cats" with him.

    MiND | ProDesignLab.com
  • mind
    Confirmed User
    • Apr 2004
    • 1199

    #2
    If anyone wants to give this a bump once in a while - i'd be very greatful.


    Thanks

    MiND | ProDesignLab.com

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    • wdsguy
      Ryde or Die
      • Dec 2002
      • 19568

      #3
      bump, glad u guys worked things out

      Comment

      • kicks
        Confirmed User
        • Mar 2002
        • 221

        #4
        Cartpathia Hosting are good guys for sure.

        mind : hats off to a real man!
        DanL
        Simply Great Hosting from RackCo
        icq 162154557

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