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-   -   epassporte is about to be added to my hate/scammers list (https://gfy.com/showthread.php?t=336046)

SomeCreep 08-04-2004 05:08 PM

50 hate/scammers lists

Kimmykim 08-04-2004 05:09 PM

Quote:

Originally posted by emthree

The process in which a Help Desk or Support Center employee verifies that the customer's problem or situation has been solved to the customer's satisfaction. forecasting staff See staff modeling

Interesting..

Interesting, my definition of followup would have included Brizzad sending in the documentation and being reinstated.

We're not going to send people to his house to gather up stuff and bring it to the office.

DBW 08-04-2004 05:37 PM

Im still waiting everybody is so clueless at epassporte.
I gave up after 2 weeks
I am not a fraudster so whats the deal?
somebody at epassporte want to contact me with straight answers for a change and get my account unsuspended would be real nice
icq-147469079

SmokeyTheBear 08-04-2004 05:53 PM

Quote:

Originally posted by Kimmykim
it's your money and if you haven't done anything wrong, I'd never want you to think it was gone.

Perhaps you should stop taking it. ! :1orglaugh

Perhaps you should discuss the feasability of a telephone call to your CUSTOMERS. ( like every other bank in america )

Perhaps you should respond to emails.

Perhaps you should notify people * ON YOUR WEBSITE * that e-mails wont be read , but will be responded to with an automated response system.

Perhaps your support staff could do what they are paid for * re: $35 fee per card

Perhaps you could get your employees to work on the weekends as your CUSTOMERS are also working on the weekends. ( and making you money on the weekends ) ( this means employees from every department , not just telephone support who can't do anything )

Perhaps you should treat your customers as customers, not as potential victims.

Perhaps you could get an employee who speaks HUMAN to resolve issues voiced on message boards.

Perhaps an apology to the legitimate webmasters you have screwed over.

Perhaps even a lip service announcement to your CUSTOMERS to explain why they should trust you.

I do understand it's hard not to be defensive when dealing with threads like this , but remember you customers are watching you , and your making an ass of yourself. Try dealing with cases on a 1- on 1 basis .

It should be very simple, like this.

Dear feels-screwed,

We apologize for the ****** problem.

Drop us your account name and we will look into the problem for you..


update a few minutes later....

Dear feels-screwed , heres the problem , heres the solution..

the end..

Bing bang boom problem solved and reported. Simple right..

Kimmykim 08-04-2004 05:53 PM

I would suggest you email [email protected] and cc me on it. kimmy@epassporte.

We do not handle support issues through icq specifically because icq does not guarantee a paper trail of the conversations and events.

:)

Kimmykim 08-04-2004 05:54 PM

Perhaps you should kiss my ass Smokey.

;)

tolik 08-04-2004 11:09 PM

so - no reply?

as i expect.

SmokeyTheBear 08-04-2004 11:21 PM

Quote:

Originally posted by Kimmykim
Perhaps you should kiss my ass Smokey.

;)

Is that an invitation ?? You kinky thing :thumbsup :Graucho

Ok , but i want a 50/50 split on all video/photo content

Matthew 08-05-2004 12:26 AM

Quote:

Originally posted by tolik
nice

so maybe then you explain what happening with "uapteam" account?

why account been blocked after transfer from triplexcash?

not before for example?

anyway - when triplexcash make this transfer and when account been blocked i sleep at this time.

if even i do something wrong - why account dont been blocked before transfer when at account been only $1.82?

try to explain this.

i think i ask people from triplexcash post here their opinion also.

why my account been blocked after i receive transfer from they?


good questions asked here, isn't there nobody to answer?

xlogger 08-05-2004 12:30 AM

You know i was going to get a epassporte..but fuck this..whats the point if they are the fucking same as GAYpal!!!!!!

herbal logic 08-05-2004 12:31 AM

I doubt epassporte runs on greed. The shitty cs sucks though:2 cents:

Kimmykim 08-05-2004 02:13 AM

Quote:

Originally posted by SmokeyTheBear
Is that an invitation ?? You kinky thing :thumbsup :Graucho

Ok , but i want a 50/50 split on all video/photo content

You can take it that way ;-}}}}

And for anyone that thinks that tolik's account information will be discussed in public by our folks, don't hold your breath. We don't discuss client info, if the search was working I think you'd see that rather rapidly.

Lace 08-05-2004 02:33 AM

...I'm glad I haven't signed up and started using this service yet.

tolik 08-06-2004 01:15 AM

Quote:

Originally posted by Kimmykim
You can take it that way ;-}}}}

And for anyone that thinks that tolik's account information will be discussed in public by our folks, don't hold your breath. We don't discuss client info, if the search was working I think you'd see that rather rapidly.

atleast you have something good sides.

except this:

Dear Cardholder,

For further assistance, please call our Cardholder Services Center at any
of the phone numbers listed below.


yea - i force myself to break my principes and mail to cs.

Kimmykim - maybe i so stupid - but explain - why i should pay MY money per overseas call for get MY money?

did you have any idea how much it be cost to me?

and also - maybe i blind - but i dont see in mail reason - why my account been blocked. i mean internal mail.

SmokeyTheBear 08-06-2004 01:30 AM

Quote:

Originally posted by Kimmykim


quote:
--------------------------------------------------------------------------------
Originally posted by SmokeyTheBear
Is that an invitation ?? You kinky thing

Ok , but i want a 50/50 split on all video/photo content
--------------------------------------------------------------------------------

You can take it that way ;-}}}}


I have seen your picture mm i think i will be hitting you up in cuaraco :) jk

pornstar2pac 08-06-2004 07:28 AM

I'm gonna go try to sign up at epassporte again:)

RicardoB 08-06-2004 07:41 AM

Quote:

Originally posted by Kimmykim
I would suggest you email [email protected] and cc me on it. kimmy@epassporte.

We do not handle support issues through icq specifically because icq does not guarantee a paper trail of the conversations and events.

:)

Actualy it does if you log the conversation.

And with the right add ons you can log a whole lot more :1orglaugh

RicardoB 08-06-2004 07:43 AM

Quote:

Originally posted by Kimmykim
You can take it that way ;-}}}}

And for anyone that thinks that tolik's account information will be discussed in public by our folks, don't hold your breath. We don't discuss client info, if the search was working I think you'd see that rather rapidly.

The search is working where have you been :1orglaugh

johndoebob 08-06-2004 08:38 AM

When online companies are small they beg for your money and when they get big they'll randomly screw over people, pre written e-mail customer "support" and they don't give a shit, that's how it is.Every big online company thinks you'd need them anyway, so you have to swallow or fuck off / there are enough other customers.

Good examples for this statement are epassporte, neteller, paypal, ebay, cj etc. etc.

The only good big online company I use is amazon.They never fucked anything up and everything is always running straight.If there is a problem there is always a good logic reason and not some random bullshit you have to figure out yourself.


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