Epoch Launches Instant Online Currency Conversion - GoFuckYourself.com

Rand · 07-13-2004, 04:20 PM

Epoch Launches Instant Online Currency Conversion

Today, Epoch added yet another valued added service designed to increase foreign transactions, enhance the customer experience, and reduce credits and chargebacks. Instant currency conversion is now immediately available to your customers looking to pay in denominations of their own local currency.

Currency conversion has long been a factor in the balk rate of foreign customers who are not sure what amount will be billed to their credit card. By displaying the amount in one of the seven most commonly occurring currencies a customer will now know the exact amount of the charge that will appear on their billing statement. Further, Epoch is guaranteeing the exchange amount for three months regardless of what happens with the exchange rates.

By guaranteeing the exchange rate amount for three months, customers will be less confused about why a recurring charge fluctuates from month to month as the exchange rates go up and down. The positive result of this is a better customer experience and reduced credits and chargebacks.

With Epoch's new service, foreign customers who in the past received two transactions for a single purchase will now just see one. In the past, a foreign transaction would appear on the customer's statement and a second transaction would appear for the currency exchange. This problem has been eliminated with Epoch's instant guaranteed foreign exchange billing.

Additionally, clients with foreign customers have often been confused as to why a credit or chargeback amount might exceed the original transaction amount. This is due to fluctuating exchange rates. With the three month guaranteed rate, Epoch clients will be able to better reconcile differences in charges and credit/chargebacks.

At the time of this release, Epoch has not yet incorporated Canadian currency conversion into the drop down menu. The agreement with Canada is forthcoming and will be added soon.

Conversion rates will be revised once monthly on the first business day of each month to best reflect market conditions. However, the three month guarantee of recurring the original exchange rate remains in effect. This new service applies only to new sales going forward and is not retroactive to previous or recurring sales.

If you have any questions, please write to [email protected].

---Rand at EPOCH
Communications Director

Majorpaydave · 07-13-2004, 04:21 PM

shaliza · 07-14-2004, 10:59 AM

I love Epoch...and I love you Rand!

shaliza

Rick Latona · 07-19-2004, 05:24 PM

Nice work guys.

doober · 07-19-2004, 05:27 PM

I posted about this last week lol

good work

Arty · 07-19-2004, 06:09 PM

Nice

But standart "https://wnu.com/secure/form.cgi" join pages doesn't show anything or am I mistaken?

Nysus · 07-19-2004, 06:30 PM

Nice.

Cheers,
Matt

D-Money · 07-19-2004, 07:32 PM

bump for the good guys...

PenetratinP · 07-19-2004, 07:47 PM

Very cool!

Vitasoy · 07-19-2004, 07:50 PM

Nice....

XPays · 07-19-2004, 07:58 PM

i love euros - nicely done

magicmike · 07-19-2004, 09:19 PM

Yeah I noticed this on our join pages and was wondering what was going on

Nader · 07-19-2004, 09:24 PM

Good Job! Keep up the good work

Allison · 07-19-2004, 09:27 PM

Good stuff Epoch!

Looks like results have been good thus far...

~Alli

Rand · 07-20-2004, 04:26 PM

Quote:

Originally posted by Arty
Nice

But standart "https://wnu.com/secure/form.cgi" join pages doesn't show anything or am I mistaken?

The vast majority of the larger programs use our FlexPost interface. That is where the currency conversion option was first rolled out.

You can expect to see this new feature added to our standard join forms sometime next week.

07-13-2004, 04:20 PM	#1
Rand Industry Vet Industry Role: Join Date: Jan 2002 Location: Santa Monica, CA Posts: 2,663	Epoch Launches Instant Online Currency Conversion Epoch Launches Instant Online Currency Conversion Today, Epoch added yet another valued added service designed to increase foreign transactions, enhance the customer experience, and reduce credits and chargebacks. Instant currency conversion is now immediately available to your customers looking to pay in denominations of their own local currency. Currency conversion has long been a factor in the balk rate of foreign customers who are not sure what amount will be billed to their credit card. By displaying the amount in one of the seven most commonly occurring currencies a customer will now know the exact amount of the charge that will appear on their billing statement. Further, Epoch is guaranteeing the exchange amount for three months regardless of what happens with the exchange rates. By guaranteeing the exchange rate amount for three months, customers will be less confused about why a recurring charge fluctuates from month to month as the exchange rates go up and down. The positive result of this is a better customer experience and reduced credits and chargebacks. With Epoch's new service, foreign customers who in the past received two transactions for a single purchase will now just see one. In the past, a foreign transaction would appear on the customer's statement and a second transaction would appear for the currency exchange. This problem has been eliminated with Epoch's instant guaranteed foreign exchange billing. Additionally, clients with foreign customers have often been confused as to why a credit or chargeback amount might exceed the original transaction amount. This is due to fluctuating exchange rates. With the three month guaranteed rate, Epoch clients will be able to better reconcile differences in charges and credit/chargebacks. At the time of this release, Epoch has not yet incorporated Canadian currency conversion into the drop down menu. The agreement with Canada is forthcoming and will be added soon. Conversion rates will be revised once monthly on the first business day of each month to best reflect market conditions. However, the three month guarantee of recurring the original exchange rate remains in effect. This new service applies only to new sales going forward and is not retroactive to previous or recurring sales. If you have any questions, please write to [email protected]. ---Rand at EPOCH Communications Director __________________ -- Rand Payment Industry - Communications - Quality Assurance

07-13-2004, 04:21 PM	#2
Majorpaydave Registered User Join Date: Apr 2004 Posts: 40	__________________ icq is 264494599 email is [email protected]

07-14-2004, 10:59 AM	#3
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07-19-2004, 05:24 PM	#4
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07-19-2004, 06:30 PM	#7
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07-19-2004, 05:27 PM	#5
doober Confirmed User Join Date: Jul 2003 Location: in yoOoo kitchen Posts: 6,984	I posted about this last week lol good work

07-19-2004, 06:09 PM	#6
Arty Confirmed User Join Date: Nov 2002 Posts: 880	Nice But standart "https://wnu.com/secure/form.cgi" join pages doesn't show anything or am I mistaken?

07-19-2004, 07:32 PM	#8
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07-19-2004, 07:47 PM	#9
PenetratinP Confirmed User Industry Role: Join Date: Aug 2002 Posts: 2,689	Very cool!

07-19-2004, 07:50 PM	#10
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07-19-2004, 07:58 PM	#11
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07-19-2004, 09:19 PM	#12
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07-19-2004, 09:24 PM	#13
Nader Confirmed User Industry Role: Join Date: Dec 2003 Location: Los Angeles, Ca Posts: 5,086	Good Job! Keep up the good work

07-19-2004, 09:27 PM	#14
Allison Confirmed User Join Date: Jul 2001 Location: http://www.topbucks.com Posts: 2,068	Good stuff Epoch! Looks like results have been good thus far... ~Alli __________________ Allison President TopBucks.com\| PinkVisual.com\| [email protected] Follow Me on Twitter: http://www.twitter.com/PV_Alli ICQ: 120353154 Check out PVLocker.com