Cash Processor Reject Rates - GoFuckYourself.com

mindoza · 07-01-2004, 08:25 AM

We are experiencing a reject rate from our cash processors that seems unusually high. What is a typical reject rate and who do you think the best processors are?

We are too new to have a merchant account at this time!

mindoza · 07-01-2004, 08:38 AM

that is credit card processor

mindoza · 07-01-2004, 09:09 AM

come on guys..help a girl out!!!!!!!!

Hank_Heartland · 07-01-2004, 09:17 AM

Quote:

Originally posted by mindoza
that is credit card processor

What kind of rate are you talking about 30%, 40%---90%???What?

mindoza · 07-01-2004, 09:29 AM

The Bootyologist · 07-01-2004, 09:31 AM

Quote:

Originally posted by mindoza
82%

what the...

CoolE · 07-01-2004, 09:35 AM

Are you talking about decline rates?

If so, I am consistently ~10% overall with CCBill. Higher on new sign-ups (~12%), lower on rebills (~9%). But I think different processors calculate decline rates differently, so numbers may not be directly comparable. For example if a guy is just fuckin' around and gets declined 3 times in rapid succession, is that 3 declines or 1? I think with CCBill, they calculate it as unique declines, so in that example it would be 1 decline. I hope that is the kind of info you were looking for.

serious · 07-01-2004, 09:40 AM

Quote:

Originally posted by mindoza
82%

who are you using?

mindoza · 07-01-2004, 09:42 AM

Quote:

Originally posted by serious
who are you using?

jettis

mindoza · 07-01-2004, 09:44 AM

Quote:

Originally posted by CoolE
Are you talking about decline rates?

If so, I am consistently ~10% overall with CCBill. Higher on new sign-ups (~12%), lower on rebills (~9%). But I think different processors calculate decline rates differently, so numbers may not be directly comparable. For example if a guy is just fuckin' around and gets declined 3 times in rapid succession, is that 3 declines or 1? I think with CCBill, they calculate it as unique declines, so in that example it would be 1 decline. I hope that is the kind of info you were looking for.

thanks, even so 82% sounds crazy!

CoolE · 07-01-2004, 09:46 AM

Quote:

Originally posted by mindoza
thanks, even so 82% sounds crazy!

I'll say!

mindoza · 07-01-2004, 09:55 AM

what did you do when you were to new for a merchant account?

Hank_Heartland · 07-01-2004, 10:03 AM

Quote:

Originally posted by mindoza
jettis

82%

I would be killing somebody over there...that's funkin crazy...nobody has that kind of decline rate, hell

Hank_Heartland · 07-01-2004, 10:09 AM

Quote:

Originally posted by mindoza
what did you do when you were to new for a merchant account?

Forget merchant account you can't be doing enough volume. We started with Ibill as our processors and now we use CCBill as primary and Ibill as secondary

mindoza · 07-01-2004, 10:11 AM

Hank- thanks so much!

Hank_Heartland · 07-01-2004, 10:26 AM

Quote:

Originally posted by mindoza
Hank- thanks so much!

Good Luck

Thee Johnclave · 07-01-2004, 12:44 PM

mindoza,

This is John with Jettis. I asked our Client Services department run a throughput analysis on your account and our numbers are much different than yours. I believe there may be some confusion in the way you're viewing our reports.

If you could, please contact [email protected] or call 818-707-7434 so we can provide you with the numbers and straighten out any confusion.

Best,

John

07-01-2004, 08:25 AM	#1
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	Cash Processor Reject Rates We are experiencing a reject rate from our cash processors that seems unusually high. What is a typical reject rate and who do you think the best processors are? We are too new to have a merchant account at this time! __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 08:38 AM	#2
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	that is credit card processor __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 09:09 AM	#3
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	come on guys..help a girl out!!!!!!!! __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 09:29 AM	#5
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	82% __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 09:55 AM	#12
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	what did you do when you were to new for a merchant account? __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 09:35 AM	#7
CoolE Confirmed User Join Date: Jul 2002 Location: Canada Posts: 451	Are you talking about decline rates? If so, I am consistently ~10% overall with CCBill. Higher on new sign-ups (~12%), lower on rebills (~9%). But I think different processors calculate decline rates differently, so numbers may not be directly comparable. For example if a guy is just fuckin' around and gets declined 3 times in rapid succession, is that 3 declines or 1? I think with CCBill, they calculate it as unique declines, so in that example it would be 1 decline. I hope that is the kind of info you were looking for.

07-01-2004, 10:11 AM	#15
mindoza Confirmed User Join Date: Jan 2004 Location: Philadelphia Posts: 1,625	Hank- thanks so much! __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

07-01-2004, 12:44 PM	#17
Thee Johnclave The Billz Collectaz Join Date: Nov 2001 Posts: 632	mindoza, This is John with Jettis. I asked our Client Services department run a throughput analysis on your account and our numbers are much different than yours. I believe there may be some confusion in the way you're viewing our reports. If you could, please contact [email protected] or call 818-707-7434 so we can provide you with the numbers and straighten out any confusion. Best, John __________________ Seeking large traffic deals. john at pptme dot com