Lost CCBill passwords - GoFuckYourself.com

TheSaint · 06-08-2004, 07:31 AM

This one is driving me nuts. Every day a horde of people email that they lost a ccbill password.

As near as I can tell, there is no ccbill link I can send them to, that would ask for some secret info (subscription number, credit card, whatever) and give them their username/password.

The CCBill link I see talks about helping customers find an account so they can cancel it. It don't want to send anybody to that link to look up a password obviously.

Does such a link exist with CCBill? Otherwise, I'm writing a back end system to store them and a lookup script, but this is such a common and stupid issue I'm sure ccbill must have it somewhere?

Johny Traffic · 06-08-2004, 07:35 AM

have you asked ccbill, I think phoning not email is allways best

BV · 06-08-2004, 07:36 AM

http://www.ccbill.com/customer-service.html

TheSaint · 06-08-2004, 07:38 AM

Quote:

Originally posted by BV
http://www.ccbill.com/customer-service.html

Nah, thats the one that offers customers to "lookup and cancel". I'd rather do them manually then send people there.

BV · 06-08-2004, 07:40 AM

https://support.ccbill.com/

TheSaint · 06-08-2004, 07:43 AM

Quote:

Originally posted by BV
https://support.ccbill.com/

Same problem. Once you find your membership, the first choice is to cancel. I'd really rather not dangle that button in front of members; I just want a password lookup function.

06-08-2004, 07:31 AM	#1
TheSaint Confirmed User Join Date: Jun 2003 Location: Everywhere at once Posts: 991	Lost CCBill passwords This one is driving me nuts. Every day a horde of people email that they lost a ccbill password. As near as I can tell, there is no ccbill link I can send them to, that would ask for some secret info (subscription number, credit card, whatever) and give them their username/password. The CCBill link I see talks about helping customers find an account so they can cancel it. It don't want to send anybody to that link to look up a password obviously. Does such a link exist with CCBill? Otherwise, I'm writing a back end system to store them and a lookup script, but this is such a common and stupid issue I'm sure ccbill must have it somewhere? __________________ I have no signature

06-08-2004, 07:35 AM	#2
Johny Traffic Confirmed User Join Date: Apr 2003 Posts: 5,461	have you asked ccbill, I think phoning not email is allways best __________________ hosted flv's, hosted galleries, morphing rss feeds, free content, free sites, hosted blog

06-08-2004, 07:36 AM	#3
BV wtf Industry Role: Join Date: Sep 2001 Location: Bikini State, FL USA Posts: 10,914	http://www.ccbill.com/customer-service.html

06-08-2004, 07:40 AM	#5
BV wtf Industry Role: Join Date: Sep 2001 Location: Bikini State, FL USA Posts: 10,914	https://support.ccbill.com/