better buy another pc...:Graucho

I am sorry for any problems that you have had. Please email me at [email protected] and I will make sure your issue is resolved, even if we need to re-issue a card to you. Please include your User ID in the text of the email.

All i wanted for my birthday was a loaded epassporte account :Graucho

Will withdrawing to bankaccounts both US/non US be available any time soon?

Call your Sponsor Program and tell them!

U.S. VERY soon..... Watch GFY for the news....

Hmm can one person have more that one epassporte virtual/electron card

I think it would work everywhere in USA, but here it works in a few stores and doesn't work on others (I can see "denied" error messages on the terminal). Maybe the bank doesn't accept cards issued on other countries or something. But that doesn't make any difference since I just use my epassporte to renew/register domains or withdraw the money.

Yes. How many do you want? :)

It is accepted worldwide. The problem may be the merchant's POS or connection to Interchange. Don't assume all problems are from ePassporte's side. What would be helpful is for you to let us know the time and date you tried and were denied and your User ID. We can then let you know if the transaction even made it to us.

We have cardholders in 150 countries, so it does work, almost everywhere.

The personal account load fee is 5%. What's the business account load fee?

You're correct about having the $100, but the way the sign-up process works I have to have $200 or I will end up overdrawn for the three to five business days it takes the hold to fall off. I believe that new clients should be warned about this, as the resulting overdraft prevented my from making other important purchases and took a lot of time to remedy. In my opinion it would be better to allow people to load the initial amount onto their card, but not allow them to use it or transfer it until they were verified... that way both parties are protected and no overdraft occurs. It was a tremendous inconvenience for me (it incurred a $30 overdraft and kept me from picking up medication over a weekend) and I had no reason to expect the transaction to go through that way, since no other online service that I know of does business that way. I would hate to think that my potential clients would have to go through that in order to pay me.

This is a quote of my original post about my experience, and I have to say it didn't make me feel good about signing up:

There is No LOAD FEE on a Business Account. All you have to do is send $100 to open the Business Account, by Wire Transfer. You will have, after the costs, a balance of $25, an Electron Card and a Virtual Card. Every subsequent wire is $30 regardless of the amount.

I didn't assume this problem is from epassporte's side. I know it isn't, and I don't think the transactions made it to epassporte. The last time I tried to use it on local stores was months ago, so I have no idea the time and date.
I use it mostly to withdraw money and it works everytime.

Will Epassporte be making another webmaster calendar for 2005?

Loved the last one.

Thank you!

The pre-auth is dropped before the sale is closed. If there is a glitch at your Issuing Bank and they do not release the pre-auth when we do there is nothing we can do about that. Think about it: We would sell a lot less if we did things the way you experienced. So while I understand your issue and complaint it is not within our control as to how or when your bank drops the pre auth. This is and always will be a problem as so many systems are mismatched.

Any plans to change that really annoying way loading works on the personal epassporte card? IE the 50/100/150/200/250/300/350/400/450/500 choices and nothing else? I'd like to be able to load whatever I like.. just punch it in.

Maybe. Who did you have in mind for the cover? LOL!

Hi Chris and Rand. Thanks for the Q&A.
Just to make sure I understand...
The new electron cards can be used for signature-based visa purchases (i.e. paying a check at a restaurant) and not just used for ATM withdrawal?

Good point. We will look into that.

Right Hal. If you have an Electron issued pre-March 2004 call in and we will set it to signature based.

This seems reasonable. I wish you had posted this on your
site (if it is on there, I wasn't able to find it). I've avoided
signing up to epassporte because I couldn't find this
information.

Chris, can you list off any other fees that are present (if any)
when transfers occur? I'm considering getting an account
for the purpose of receiving money for advertising that
i sell on my site as well as for paying for advertising
that i purchase from other folks. My paypal acct was
recently shut down and I've been using checks since
then. Also, are there any limits to the amount I can
send/receive?


- thanks
Jpoker

last weekend I created a personal account, the deposite never showed on my online bank account so I couldnt finish the verification and because its over 7 days I canot do anything now.

Why could that be?

The reason the pre-auth was not dropped was because it's transaction number differed from the number on the charge that followed. When I spoke with ePassporte card services on the telephone the day following my incident, they informed me that that is standard practice (they said it happens to everyone who signs up) and their advice was to start out by only loading $50.00 on the card (the minimum amount) to experience the smallest possible hold, and then add the desired amount after the signup process is completed. That would imply to me that they are aware that this happens.

I don't really have a problem with the service other than this, but I really want to be sure about whether or not my potential clients would have to go through this in order to sign up and pay me. Sometimes it doesn't take a lot of inconvenience to deter a potential customer, and I can't afford to lose them.

will there ever be a physical card issued out?

So you want to sell goods / services and accept ePassporte as an alternative payment method? IF so, our feature: ePPurchase handles this. The fees are negotiated and depend upon what type of goods / services you are selling. As to limits, they depend upon the other account holder. If, however, you are asking about incoming wires to load your account, no, there are none. As to B2B there are no limits.

Is the bank in the US? If so, what bank. If you prefer, email me the details and I will look into it.

You were given bad information. Sorry. Let me look into your account. Email me your User ID.

There is a physical card now and there always has been. It is the Visa Electron Card. You can buy it online at the site from the Cardholder Services menu.

thanks I just sent jon the details, yeah a bank in NY, I have online access

just in time!

Why is is called epassporte and not epassport?

Thanks

Hummm isn't the point ?

Tell John to give you a Gift Card!

Are the funds in the account FDIC Insured or inusred somehow?

Larger programs would have to keep large balances and epassporte is still a risky place to keep money.

We have both domains now, but when we launched we did not have both, so....

And why is it the phone always rings when you get into the bathtub?

Email sent... thanks.

Because ePassporte is not a bank and it is not in the USA. But the assumption that larger program do not keep large balances is incorrect. The biggest programs in the business keep quite large balances. The deposits are not held by ePassporte anyway; rather by a large international money center bank. ePassporte never touches the money, btw.

A few Questions:

1) When will affilliates (not merchants) be able to get paid by epassporte instead of cheques from Epoch?

- If coming soon, will it have to be a business account or can it be personal?

2) How easily do you give out personal info to government bodies? Paypal I know gives it out at any request. Do you require court orders, or other legal means?

3) Any chance of teaming up with CCBill anytime soon to get them to do affiliate payments through Epassporte? This will bring you solidly to the forfront for adult webmaster payments.

ZoiNk