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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 04-28-2004, 09:42 PM   #1
James White
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Join Date: Apr 2004
Location: Dirty South, Atlanta ICQ# : 191-402-709
Posts: 1,405
Charge Back Prevention

Alright guys,

Constantly in this industry i'm hearing about charge backs. I am getting VERY close to my network of websites going online (AVS) so I have an important question. How do I prevent charge backs? Is there anyway to completely prevent a charge back? Or to fight it? or something? Please advise me on this subject. Thanks!
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Old 04-28-2004, 09:56 PM   #2
Zprogramz
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Join Date: Apr 2003
Posts: 1,360
You cannot completely avoid chargebaccks. However, you can help reduce them by providing quality content, cancelling members when requested and providng 24/7 customer service. Don't BS on the tour or make any other false promises.

Z
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Old 04-28-2004, 09:59 PM   #3
James White
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Location: Dirty South, Atlanta ICQ# : 191-402-709
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Well I would like to ask, lets say the user is visiting the site for the entire 30 days that he paid for. And I can prove that... then he does a charge back, anything I can do about it?
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Old 04-28-2004, 10:11 PM   #4
ace0r
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Quote:
Originally posted by James White
Well I would like to ask, lets say the user is visiting the site for the entire 30 days that he paid for. And I can prove that... then he does a charge back, anything I can do about it?
nope, sucks huh?
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