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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 04-22-2004, 06:27 AM   #1
mrgica
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VEROTEL and the fucking Tickets Club!

All of you who is in verotels tickets club and want to change to another billing company.

What is the best option for us?
Even other webmasters who are using other billing companies please HELP.

Which company is most similar to verotel (before the change) I have a hard time to decide. I would like to be able to change ordering page visually and to be able to have it in swedish.

any ideas?
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Old 04-22-2004, 07:47 AM   #2
Roger
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why? what's wrong?
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Old 04-22-2004, 07:50 AM   #3
mrgica
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Quote:
Originally posted by Roger
why? what's wrong?
Why? It looks and sounds like AVS program...
And so many oher reasons, can't explain all of them now.
Are u in tickets club?
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Old 04-22-2004, 07:51 AM   #4
Roger
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Originally posted by mrgica
Why? It looks and sounds like AVS program...
And so many oher reasons, can't explain all of them now.
Are u in tickets club?
Yeah but 0 signups since tickets club kicked in
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Old 04-22-2004, 07:54 AM   #5
Rosie
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I haven't had a single Verotel sign up on either of my sites since ticketsclub kicked in. Thankfully Verotel aren't my primary processor on either site - but it's still a pisser.

How does IBill measure up for EU webmasters?
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Old 04-22-2004, 01:22 PM   #6
kolopa
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Certainly you can get any signup here!
Still trying sigh up with my CC
Still the same ERROR message!
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Old 04-22-2004, 01:24 PM   #7
RicardoB
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IBill isn't bad at all these days.

For EU that is
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Old 04-22-2004, 01:46 PM   #8
blackmonsters
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My sign ups are still comming in.
Maybe you did not place the ticket club link in the right place.
It only goes on the member login link, don't put it on any signup links. Also did you change your settings inside Verotel merchant area?
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Old 04-22-2004, 01:51 PM   #9
doober
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verotel is done for me imho....they are fucking everything as we speak.

Thank god for ccbill and whoever else is left
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Old 04-22-2004, 02:13 PM   #10
petepete
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Yeah but what if IbillEU and CCBillEu introduce similar measures?

From what I understand Verotel introduced the changes because they had to comply with their acquiring bank's requirements.
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Old 04-22-2004, 02:21 PM   #11
mrgica
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Quote:
Originally posted by blackmonsters
My sign ups are still comming in.
Maybe you did not place the ticket club link in the right place.
It only goes on the member login link, don't put it on any signup links. Also did you change your settings inside Verotel merchant area?
Did what changes?
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Old 04-22-2004, 02:21 PM   #12
chupacabra
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Quote:
Originally posted by mrgica
All of you who is in verotels tickets club and want to change to another billing company.

What is the best option for us?
Even other webmasters who are using other billing companies please HELP.

Which company is most similar to verotel (before the change) I have a hard time to decide. I would like to be able to change ordering page visually and to be able to have it in swedish.

any ideas?
don't use the "ticketclub", but i do use Verotel as primary on a couple sites, in the "Pro" program though... my understanding was that the ticketclub was only for very small/very low volume sites, if you weren't invited into the Pro program sans $1500 charge i'd definitely recommend just joining the Pro program, *especially* if you have rebills to think about. Verotel sales have been kicking ass for us all week, for what its worth..
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Old 04-22-2004, 02:27 PM   #13
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Quote:
Originally posted by mrgica
Did what changes?
Read their instructions.
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Old 04-23-2004, 05:00 AM   #14
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As 'blackmonsters' said above, you DO NOT need to change any SIGNUP links. You ONLY need to change the link for the Members Entrance. For example:

<a href='http://www.ticketsclub.com'>Verotel Members Enter HERE</a>

Let me also take this opportunity to clear up some of the myths or comments that are going around regarding the TicketsClub.

1. TicketsClub is not an AVS. In contrast to an AVS, customers who purchase a subscription to your website or any other website via TicketsClub only have access to those websites for which they purchsed a subscription. With an AVS system a customer purchases a subscription to the AVS and then has access to all member sites within the AVS; TicketsClub does not opperate this way.

2. It is possible that the wording that we used to explain the remarketing feature of TicketsClub caused some confusion with respect to reselling CONTENT. What is meant here is that Verotel would become a reseller of your SITE just like any other reseller, and as a result of our upselling or remarketing efforts Verotel would receive the normal commission that other resellers receive if a referred customer joins your site. Instead of Verotel keeping the full commission amount we receive we split it with the end user thereby giving them a portion of our commission as a credit towards a regular priced subscription to your site. Therefore you as a webmaster benefit from the sale, the customer benefits by receiving a discount and Verotel benefits by receiving half of the normal reseller commission.

3. We also sympathize with and regret the short notice that you?ve been given to prepare for the changes that we are now undergoing. Unfortunately, we are bound by the deadline of May 1st with our acquiring banks and with Visa and MasterCard and as such all clients processing through Verotel or TicketsClub must be on either program by May 1st. We would have also preferred to have been given more notice for us to better prepare for these changes as it has required a great deal of effort on the part of our development team to make the necessary changes for us to comply with these latest demands. Implementation of TicketsClub is still somewhat of a work in progress and as such we will be doing some fine tuning as we go along.

4. In contrast to TicketsClub, Verotel PRO merchants are charged the same processing fees as were stated back in November 2003; nothing has changed here for the Verotel PRO merchants. Additionally, as a Verotel PRO merchant processing fee discounts are still given for higher volume, low chargeback ratios and for other options which you can enable. We have looked around at the processing fees that some of our competitors charge and see that our processing fees (with exception of the registration fee) for the Verotel PRO program are competitive and in most cases lower than that of our competitors.

Last but not least, we have created a small FAQ regarding the Verotel PRO and TicketsClub programs which you can be found at - http://www.verotel.com/cgi-bin/m07000.pl

Given the information above we sincerely hope you will consider staying with Verotel if you are an existing customer and hope that you will at least consider using Verotel/TicketsClub if you are not currently processing with us.
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Old 04-23-2004, 05:48 AM   #15
Gasper
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The sales for me are pretty the same this week as the weeks before, got the check today, live help works great.. so no problems here
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Old 04-23-2004, 06:07 AM   #16
attention_whore
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Ok, we change our members link to http://www.ticketsclub.com/, now what if someone who's not a member of my site yet clicks my members link, and signs up to the tickets club through this page, do I still get credit?
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Old 04-23-2004, 06:47 AM   #17
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Quote:
Originally posted by attention_whore
Ok, we change our members link to http://www.ticketsclub.com/, now what if someone who's not a member of my site yet clicks my members link, and signs up to the tickets club through this page, do I still get credit?
Have the same question...
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Old 04-23-2004, 07:01 AM   #18
some_idiot
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Hey Verotel Daryl,

Have you fixed the user ID assignments now so that a valid
referer is NOT required the login HTTP transaction yet?

Every good privacy software package and the odd browser
(avant comes to mind) blocks this info and TicketsClub doesn't
work for these people.
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Old 04-23-2004, 11:21 AM   #19
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So, basically what verotel has done is find a way to soak up more money from us. if we have ticketsclub.com as our members link, if someone who is not a member signs up from that page, we lose the sale. Also if verotel is going to be reselling our sites, they get the commisions PLUS their processing fees, so 50% commission becomes 64 or whatever. GEE THANKS.
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Old 04-23-2004, 11:26 AM   #20
xenophobic
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Quote:
Originally posted by Verotel
As 'blackmonsters' said above, you DO NOT need to change any SIGNUP links. You ONLY need to change the link for the Members Entrance. For example:

Amazing no-one got an answer on the veretol hacked threads? the ones where people with dual merchants were complaining that only their verotel codes were leaked to password sites?
why is that?

Last edited by xenophobic; 04-23-2004 at 11:28 AM..
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Old 04-23-2004, 11:33 AM   #21
rowan
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<i>"9. # Once a member logs into the TicketsClub with their username/password, will they have to enter their username/password again on my site?

This may happen with some browsers due to a recent Microsoft Update. However, most browsers will work seamlessly through the TicketsClub website without a second username/password prompt."</i>

I guess this means ticketsclub links to http://username:[email protected]/members/ after successful authentication?
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Old 04-23-2004, 11:35 AM   #22
chupacabra
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Quote:
Originally posted by rowan
<i>"9. # Once a member logs into the TicketsClub with their username/password, will they have to enter their username/password again on my site?

This may happen with some browsers due to a recent Microsoft Update. However, most browsers will work seamlessly through the TicketsClub website without a second username/password prompt."</i>

I guess this means ticketsclub links to http://username:[email protected]/members/ after successful authentication?
rowan, from what i understand this is correct..
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Old 04-23-2004, 11:51 AM   #23
doober
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Quote:
Originally posted by xenophobic
Amazing no-one got an answer on the veretol hacked threads? the ones where people with dual merchants were complaining that only their verotel codes were leaked to password sites?
why is that?
http://www.gofuckyourself.com/showth...e l+passwords

http://www.gofuckyourself.com/showth...e l+passwords


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Old 04-23-2004, 12:01 PM   #24
ltl
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Quote:
Originally posted by rowan
<i>"This may happen with some browsers due to a recent Microsoft Update. However, most browsers will work seamlessly through the TicketsClub website without a second username/password prompt."</i>

I guess this means ticketsclub links to http://username:[email protected]/members/ after successful authentication?
Yes, that is correct and how I understand it too.

It is also correct that:

a) Microsoft have said they will no longer support this method of presupplying username/passwords:

http://support.microsoft.com/default...&Product=ie600

b) 98% of our users are logging in with IE. This means eventually 98% of our users will need to enter a password twice.

c) The frame that is mandatory with Ticketsclub around your website sucks and is not acceptable.

d) The whole Ticketsclub thing IMO causes confusion among users and is likely to lead to unhappy customers.

Which is why we are looking to move away from Verotel. Which is a pity as overall our Verotel experience has been good. But sadly we do not make enough with Verotel as our secondary to qualify for "Pro" account status.

CCBill looks good and only $750 if want to take VISA which is a lot cheaper then $1500. If we don't need VISA it's even cheaper.

If anyone else has other alternatives that are unlikely to go out of business tomorrow please say.
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Old 04-23-2004, 12:59 PM   #25
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Quote:
Originally posted by rowan


I guess this means ticketsclub links to http://username:[email protected]/members/ after successful authentication?
If this is true then it's bad news because this is how passwords get stolen.
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Old 04-23-2004, 01:09 PM   #26
rowan
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Originally posted by ltl
c) The frame that is mandatory with Ticketsclub around your website sucks and is not acceptable.
WTF? They load our members area in a frame? I haven't seen any mention of this, or that it's mandatory... can you give me more information on this?
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Old 04-23-2004, 01:24 PM   #27
ltl
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Quote:
Originally posted by rowan
WTF? They load our members area in a frame? I haven't seen any mention of this, or that it's mandatory... can you give me more information on this?
Yup that's right.

Try logging into your site via the Ticketsclub interface using a valid username/password and you'll see what I mean. There's a big banner maintained across the top saying "TICKETSCLUB" and your members site appears framed underneath.

I (along with others) asked if it was ok to remove this using scripting and was told it was NOT ok to remove it it's part of the whole Ticketsclub thing.

That is unacceptable to me as I hate frames and all my sites are designed not to use them apart from when it's unavoidable. But apart from that I don't really want "TICKETSCLUB" across the top of every one of my pages using valuable screen space!

As for the other comment about password theft when they are in the URL - in principle it's no more insecure then plain text basic authentication (you can sniff both).

However, with some older browsers there is a security issue. If you have a link on your site to another site - and the browser is maintaining these username/password URL's (which it will do through your whole site by default) then it can pass the username/password + URL in it's referer field to the site you are linking out to. The other site can then "harvest" this in their log files.

However,

a) This only applies to older browsers and ...

b) Not sure if the horrible Ticketsclub frames might prevent this as the url is probably always going to be ticketsclub.com as that's all that ever appears in the URL box when you are in frames - which is kind of misrepresentative as it might lead someone to assume everything they are seeing was created by Ticketsclub... I don't think this is delibrate by Verotel - it's just the way frames work. But it's annoying none the less and another reason to hate the framing thing...

Anyone staying with Ticketsclub ought to verify this thing about passwords and how they behave with older browsers (whether they do send out the frame URL or the actual page URL complete with username/password). To fix this is simple - just redirect to a page without the username/password in the URL. Since the browser has already authenticated it won't prompt again and the details will no longer be in the URL...
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Old 04-23-2004, 01:42 PM   #28
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so do I have to get rid of the .htaccess and .htpasswd files? How am I gonna protect my members area?
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Old 04-23-2004, 01:48 PM   #29
ltl
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No you don't have to get rid of your authentication or change anything other then the members entrance links - which should now go to www.ticketsclub.com. Your members must log in there and then they will be redirected to your members page where they will most likely have to log in again (but if they have an older version of IE it might be seamless).

i.e. if your members page is:

http://www.thegreatestpaysiteever.com/members/

Then send your members to:

http://www.ticketsclub.com/

They will log in there and be shown a list of sites they have subscribed to via ticketsclub. If they are still interested in logging into YOUR site they will click on it and be redirected to:

http://username:[email protected]/members/

hope that's clarified.
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Old 04-23-2004, 01:52 PM   #30
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Ok, I see the frame now. A big gay strip of wasted screen that says "TICKETSCLUB THEATRE"

The login process is a little confusing:

1. The first thing on the left is a link to the NON members area URL. You have to click on the "Enter Theatre" button to actually see the members area.

2. The members area opens in a new page, leaving the ticketsclub screen open.

3. I also get a warning when I click on the button saying I'm about to submit unencrypted information from a https:// URL (not the usual warning - this is telling me specifcially that I'm posting from a form on SECURE page to a script on a NON SECURE page)


Using the term "Ticketsclub Theatre" for the members area of an adult website seems very silly. What are Verotel smoking?
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Old 04-23-2004, 02:02 PM   #31
ltl
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I think it's a sideshow for the card companies / banks. Most likely this was the only way they could get out of not simply saying pay $1500 or take your business elsewhere...
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Old 04-23-2004, 02:07 PM   #32
C_U_Next_Tuesday
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call me dull witted, but when a paysite gets a sign up now.. the pay site is givng Verotel a resellers commission... so unless you are a pro member then every sign up is at 50% or whatever the percentage is that you give to your resellers...then on top they take their usual percentage for the sale..something like 14%?
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Old 04-23-2004, 02:09 PM   #33
rowan
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Quote:
Originally posted by C_U_Next_Tuesday
call me dull witted, but when a paysite gets a sign up now.. the pay site is givng Verotel a resellers commission... so unless you are a pro member then every sign up is at 50% or whatever the percentage is that you give to your resellers...then on top they take their usual percentage for the sale..something like 14%?
No, permitting Verotel to "resell your content" just means that they can send their own traffic and get a partnership commission as if they were one of your affiliates.

At least I hope that's what it means.
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Old 04-23-2004, 05:01 PM   #34
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Quote:
Originally posted by rowan
No, permitting Verotel to "resell your content" just means that they can send their own traffic and get a partnership commission as if they were one of your affiliates.

At least I hope that's what it means.
I can deal with that
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Old 04-25-2004, 08:32 AM   #35
jaxtraw
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My sales have just died since this Ticketsclub thing started. Anybody else seeing this?

Also, I tried joining up myself, and while the billing process went through okay, the stupid website threw up an error when I hit the button to login to my subscribers' area.

Also, I'm not getting any clickthru stats in the Verotel control centre, so I don't even know if people are trying to join/getting put off by the wanky website, or whatever.

~jaxtraw~
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Old 04-26-2004, 05:15 PM   #36
mrgica
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Fuck the verotel se my sig...
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