These mofo's closed my merchant account ALL weekend long over a 73.00 debit that they screwed up on! I had to call my bank with them on three way so my bank could tell them they never rejected any 73.00 debit and that I have plenty in my account to well cover 73.00. They never called me and even said....Hey is there a problem? They just closed my account at midnight friday and then the dept who could reopen it was not in until today.
I called them and they are re-opening my account now and said "Sorry, I will investigate how this happened" SORRY???? That's IT???? How they hell can they close down someones business for NO good reason and then just say sorry!
What recourse can I take? Is it possible I can average the amount of business I do on weekends and make them compensate me? I can't believe they can just screw up and close someones buiness down for a whole flipping weekend! I paid them PLENTY of money in fees last year that I would LIKE to think that if there WERE a problem (a legitimate one or illegitimate one) they would at LEAST give me a call. On Saturday I said this to the guy and you know what his response was??? Oh, well you're a high risk merchant so that's why no one called you!!! If that's not discrimination I have no idea what would be! So, I pay HIGHER fees than regular merchants...yet I don't deserve the same respect??? Jesus Christ!
What can I do?
I called them and they are re-opening my account now and said "Sorry, I will investigate how this happened" SORRY???? That's IT???? How they hell can they close down someones business for NO good reason and then just say sorry!
What recourse can I take? Is it possible I can average the amount of business I do on weekends and make them compensate me? I can't believe they can just screw up and close someones buiness down for a whole flipping weekend! I paid them PLENTY of money in fees last year that I would LIKE to think that if there WERE a problem (a legitimate one or illegitimate one) they would at LEAST give me a call. On Saturday I said this to the guy and you know what his response was??? Oh, well you're a high risk merchant so that's why no one called you!!! If that's not discrimination I have no idea what would be! So, I pay HIGHER fees than regular merchants...yet I don't deserve the same respect??? Jesus Christ!
What can I do?

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