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Old 03-13-2004, 10:24 AM   #1
Za Ha
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:mad Where The Fuck Is Oxeo Support!?

What kind of fucking support do you have!
No one is on icq, emailed u and no response, called and no one answers!

DO YOU THINK YOUR CUSTOMERS ARE A FUCKING JOKE HOW AM I SUPPOSE TO CONTACT YOU WHEN THERE IS A PROBLEM?


"100% Uptime Guaranteed
24/7 Unlimited Support "


Do you even know what the last 2 things mean?



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Old 03-13-2004, 10:25 AM   #2
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are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
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Old 03-13-2004, 10:26 AM   #3
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OWN3D!!!!!
I moved from them like 3 months ago because of the same problem

www.reflected.net
enjoy bro!
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Old 03-13-2004, 10:27 AM   #4
Za Ha
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NOT OXCASH

WWW.OXEO.COM
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Old 03-13-2004, 10:27 AM   #5
xato
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Quote:
Originally posted by riosluts
are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
you, sir, are a real moron.
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Old 03-13-2004, 10:27 AM   #6
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something must be wrong
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Old 03-13-2004, 10:27 AM   #7
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Quote:
Originally posted by riosluts
are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
shut up!
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Old 03-13-2004, 10:28 AM   #8
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are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
IDIOT
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Old 03-13-2004, 10:39 AM   #9
Za Ha
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Originally posted by Oracle Porn
OWN3D!!!!!
I moved from them like 3 months ago because of the same problem

www.reflected.net
enjoy bro!
i dunno who the next host will be, cause too many companies are just pure bullshit!
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Old 03-13-2004, 11:21 AM   #10
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they work fine for me
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Old 03-13-2004, 11:39 AM   #11
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Quote:
Originally posted by Za Ha
What kind of fucking support do you have!
No one is on icq, emailed u and no response, called and no one answers!

DO YOU THINK YOUR CUSTOMERS ARE A FUCKING JOKE HOW AM I SUPPOSE TO CONTACT YOU WHEN THERE IS A PROBLEM?


"100% Uptime Guaranteed
24/7 Unlimited Support "


Do you even know what the last 2 things mean?



what's the problem? chris(@)oxeo.com or 135887013

maybe calling the 800# if noone is available on icq would help too.

Toll-free : 866-ASK-OXEO
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Old 03-13-2004, 11:44 AM   #12
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Originally posted by XxXotic
what's the problem? chris(@)oxeo.com or 135887013

maybe calling the 800# if noone is available on icq would help too.

Toll-free : 866-ASK-OXEO

Quote:
Originally posted by Za Ha
No one is on icq, emailed u and no response, called and no one answers!
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Old 03-13-2004, 11:45 AM   #13
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but he didn't try to contact me did he? no, thank's for attempting to play but you were 1 quarter short of being able to press start
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Old 03-13-2004, 11:47 AM   #14
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xxxotic will take care of you.
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Old 03-13-2004, 11:50 AM   #15
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Originally posted by riosluts
are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
Noob
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Old 03-13-2004, 11:51 AM   #16
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Well..butter my butt and call me me Margret. There is a first time for everything. This is the first negative Oxeo post I've ever seen.

Strange that you cant get support from them. I never had a problem ever..and If they can support my dumb ass they can support anyone, lol.

Im sure they will work this out with you.
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Old 03-13-2004, 11:52 AM   #17
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Old 03-13-2004, 12:27 PM   #18
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try webair
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Old 03-13-2004, 12:33 PM   #19
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Quote:
Originally posted by riosluts
are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
Quote:
Originally posted by xato


you, sir, are a real moron.
Quote:
Originally posted by Oracle Porn


shut up!
Quote:
Originally posted by juicylinks


IDIOT


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Old 03-13-2004, 12:36 PM   #20
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Well..butter my butt and call me me Margret. There is a first time for everything. This is the first negative Oxeo post I've ever seen.

Strange that you cant get support from them. I never had a problem ever..and If they can support my dumb ass they can support anyone, lol.

Im sure they will work this out with you.
it's already being taken care of, his sql errors do not = downtime so yes, we understand what 100% uptime means, since the sites are *STILL* up

should anyone for some odd reason not be able to get in touch with support, just message me or email me and I will personally take care of it for you, even though i'm sales and not support, i still get things done.

chris(@)oxeo.com
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Old 03-13-2004, 12:50 PM   #21
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Quote:
Originally posted by riosluts
are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
Oh shit!!!

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Old 03-13-2004, 02:02 PM   #22
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Quote:
Originally posted by XxXotic
it's already being taken care of, his sql errors do not = downtime so yes, we understand what 100% uptime means, since the sites are *STILL* up

should anyone for some odd reason not be able to get in touch with support, just message me or email me and I will personally take care of it for you, even though i'm sales and not support, i still get things done.

chris(@)oxeo.com
135887013 ICQ
XxXoticChris - Aim
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oxeochris@hotmail - MSN Messenger

Im messaging you since 2 hours but i can't get my problem solved! My sites are down due to a DNS misconfig (which can be fixed in less than 5 minutes) but no one is helping me there. In the meantime, my sites are down and im losing money.

Thanks.
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Old 03-13-2004, 02:04 PM   #23
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I also moved from them..

The 24/7 support thing should be changed to "usually 24/7 support".

www.theplanet.com
www.servermatrix.com <-- Best servers ever.
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Old 03-13-2004, 02:06 PM   #24
Hind
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Quote:
Originally posted by jasonir
I also moved from them..

The 24/7 support thing should be changed to "usually 24/7 support".

www.theplanet.com
www.servermatrix.com <-- Best servers ever.
You know what's funny? I started to move domains to OXEO due to the DirectNic downtime yesterday (i hosted some things with them) and OXEO forget to configure DNS for those domains, so all of them are unreachable now! Fucking ironic...
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Old 03-13-2004, 02:10 PM   #25
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OXEO is always good to me
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Old 03-13-2004, 02:11 PM   #26
Hind
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Originally posted by SetTheWorldonFire
OXEO is always good to me
They were good to me as well until i needed TECH SUPPORT TO RESPOND QUICKLY!
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Old 03-13-2004, 02:13 PM   #27
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Originally posted by Hind


You know what's funny? I started to move domains to OXEO due to the DirectNic downtime yesterday (i hosted some things with them) and OXEO forget to configure DNS for those domains, so all of them are unreachable now! Fucking ironic...
But thats because you ignored rule #17:

"when shit starts hitting the fan, dont move"
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Old 03-13-2004, 02:18 PM   #28
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OXEO is just a CoLo at Isprime, why on earth would u host with a colo?
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Old 03-13-2004, 02:19 PM   #29
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OXEO hosting is great as far as I know! Alex, Mike, and Manny and anybody else from the OXeo team are great peoples

Any host can have occasional problems but in this case it was not even downtime
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Old 03-13-2004, 02:19 PM   #30
Hind
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OXEO SUPPORT PLEASE RESPOND!!!!!!!!!!!!!
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Old 03-13-2004, 02:22 PM   #31
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This is the first negative Oxeo post I've ever seen.
than you didn't see my threads 3 months back
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Old 03-13-2004, 05:12 PM   #32
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Quote:
Originally posted by XxXotic
it's already being taken care of, his sql errors do not = downtime so yes, we understand what 100% uptime means, since the sites are *STILL* up

should anyone for some odd reason not be able to get in touch with support, just message me or email me and I will personally take care of it for you, even though i'm sales and not support, i still get things done.

chris(@)oxeo.com
135887013 ICQ
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oxeochris@hotmail - MSN Messenger
NO!!! the problem is NOT FUCKING BEING TAKEN CARE OF!!
mysql = down, that means almost NO scripts are working which is in fact almost as bad as a downtime.
if you are trying to say that 100% uptime means, the site is reachable but no scripts are working, then FUCK YOU.
DAMN I AM SO PISSED!
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Old 03-13-2004, 05:20 PM   #33
Za Ha
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Still waiting for support
went from 830k clicks to 500k clicks
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Old 03-13-2004, 05:44 PM   #34
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that sux !
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Old 03-13-2004, 07:33 PM   #35
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Well ??? Did you ever get your problems resolved???
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Old 03-13-2004, 08:18 PM   #36
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Originally posted by Ray
Strange that you cant get support from them. I never had a problem ever..and If they can support my dumb ass they can support anyone...
I agree - I've never had a problem and they're always quick to respond to my emails.
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Old 03-13-2004, 08:34 PM   #37
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Still waiting for support
went from 830k clicks to 500k clicks
that sucks
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Old 03-13-2004, 08:38 PM   #38
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oxeo is TOP NOTCH.

and i have been with at least 5 big hosts out there..

A LOT OF THEM DONT MATCH UP, but oxeo does.

guess when the last time oxeo went down that wasnt a scheduled maintenance: NEVER.
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Old 03-13-2004, 08:42 PM   #39
Hind
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ALL MY SITES ARE STILL DOWN!!!!

OXEO SUPPORT PLEASE RESPOND DAMNNNN!!!!!!
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Old 03-13-2004, 08:43 PM   #40
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Originally posted by Hind
ALL MY SITES ARE STILL DOWN!!!!

OXEO SUPPORT PLEASE RESPOND DAMNNNN!!!!!!
alright last msg in this thread:


Im so glad I moved 3 months ago
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Old 03-13-2004, 08:46 PM   #41
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ALL MY SITES ARE STILL DOWN!!!!

OXEO SUPPORT PLEASE RESPOND DAMNNNN!!!!!!
That really sucks bro.
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Old 03-13-2004, 08:47 PM   #42
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try webair
ROTFL
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Old 03-13-2004, 09:00 PM   #43
Hind
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Originally posted by SpeakEasy


That really sucks bro.
I really does... i moved from DirectNic to Oxeo yesterday since Oxeo never had a problem and directnic was having a downtime... now that im in the middle of the DNS move, Oxeo fucks up and DirectNic fixed everything! On a positive note, thumbs up for DirectNic. The owners take care of me personally, thats a trully PRO operation.
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Old 03-14-2004, 05:06 AM   #44
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Old 03-14-2004, 07:03 AM   #45
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Quote:
Originally posted by jasonir
I also moved from them..

The 24/7 support thing should be changed to "usually 24/7 support".

www.theplanet.com
www.servermatrix.com <-- Best servers ever.
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Old 03-14-2004, 08:05 AM   #46
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are you referring to OXCASH support the creators of bangbus, realbutts, etc. or some other sponsor
hahahahaha open your eyes and read
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Old 03-14-2004, 08:13 AM   #47
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Originally posted by Oracle Porn


alright last msg in this thread:


Im so glad I moved 3 months ago

Agreed. When I was on pink.oxeo.com, some fuck-head ran a looping .htaccess that totally hung the server.

Also, the fact that they don't have a CP is a total pain in the butt.
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Old 03-14-2004, 08:15 AM   #48
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Originally posted by jasonir



Agreed. When I was on pink.oxeo.com, some fuck-head ran a looping .htaccess that totally hung the server.

Also, the fact that they don't have a CP is a total pain in the butt.
oops sorry bro I think it was me
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Old 03-14-2004, 10:09 AM   #49
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Originally posted by Hind



Im messaging you since 2 hours but i can't get my problem solved! My sites are down due to a DNS misconfig (which can be fixed in less than 5 minutes) but no one is helping me there. In the meantime, my sites are down and im losing money.

Thanks.
I already explained the issue that the DNS had not resolved yet. I explained this to you, several times yet you did not listen to what I said. Our tech person ALSO emailed you twice yesterday regarding this issue explaining the same thing, yet you insisted that it was an issue on our end. Which it was not. Your domains load fine and have been doing so since yesterday.

Again, there was no issue on our end, simple matter of DNS not having resolved yet or your ISP is pulling cached pages.

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Old 03-14-2004, 10:29 AM   #50
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Hmm , you are splitting or what ?

it's from your previous post about OXEO
quote:
--------------------------------------------------------------------------------
Originally posted by Oracle Porn
Same here...oxeo is the best!
--------------------------------------------------------------------------------

quote:
--------------------------------------------------------------------------------
Originally posted by Oracle Porn
OWN3D!!!!!
I moved from them like 3 months ago because of the same problem

www.reflected.net
enjoy bro!
--------------------------------------------------------------------------------

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