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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 02-22-2004, 06:40 PM   #1
fuelcell
Confirmed User
 
Join Date: Jun 2003
Location: Las Vegas, NV
Posts: 1,525
Weekend CCBill help R really STOOPID!

What a bunch of faggots. I hate stupid people. They waste my time and frustrate the hell out of me. I setup a new subaccount and note in the comments box "I don't need the script installed. It's already installed on my server. Just copy and paste the link from another one of my subaccounts."

Then I get this email that they need my FTP info to install the script. So I send back:

"So dumb I actually get this stinkin' email three times! wow. what a treat. Does it ever do me any good to write in the damn comment box or am i doing that for my own entertainment? "

Not normally that rude but this is not the first time.

I get this back from CCBill:

Dear Webmaster,
We have noted the comments, and will install your scripts.

ohmigod clean your fucking ears out

Did CCBill outsource to India?
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Old 02-22-2004, 06:46 PM   #2
fuelcell
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Join Date: Jun 2003
Location: Las Vegas, NV
Posts: 1,525
hmmph

"I got your email confused with someone else, sorry."
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Old 02-22-2004, 06:49 PM   #3
MadCap
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Join Date: Aug 2002
Location: 137771650 Minneapolis MN
Posts: 2,357
Just pick up the phone and call them thier support is great. Miles above any other processor i have used but the best way to do it is to call.
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Old 02-22-2004, 06:51 PM   #4
CCBill - Bill
Registered User
 
Join Date: Feb 2004
Location: Tempe, AZ
Posts: 53
Hi, this is Bill. I'm one of the Client Support supervisors at CCBill. Please contact me via ICQ or email at your earliest convenience so I can look into this issue for you.
ICQ: 118266407
Email: billf at ccbill dot com
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Bill Franklin
[email protected]
800.510.2859
ICQ Number: 118266407
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Old 02-22-2004, 06:54 PM   #5
MadCap
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Join Date: Aug 2002
Location: 137771650 Minneapolis MN
Posts: 2,357
Quote:
Originally posted by CCBill - Bill
Hi, this is Bill. I'm one of the Client Support supervisors at CCBill. Please contact me via ICQ or email at your earliest convenience so I can look into this issue for you.
ICQ: 118266407
Email: billf at ccbill dot com


Youre the man Bill
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