ccbill manual adds - GoFuckYourself.com

trizzo · 02-16-2004, 09:50 AM

Just wanted to share a nice healthy

about CCBill's *new* manual add system...it licks my bungy!

Corvett eat your heart out beyotch!

Jizzman · 02-16-2004, 10:18 AM

I wonder how many big programs owners are quietly transitioning away from ccbill? I say quietly as Im sure they have all bitched out ccbill numerous times and ccbill seems unable or unwilling to fix their new system. Its been several months now and I still tons of errors everyday. Emails to their 'report a bug' link gets a canned useless reply.

trizzo · 02-16-2004, 11:13 AM

Yea jizz, as much as I enjoy the report a bug feature in admin, AND as much as I appreciate immediate response, AND even personally knowing majority of their entire staff including programming, they still cease to amaze with thier "issues"....

Making small changes, and not informing webmasters is lousy business indeed, but what's most frustrating and frightening is when they make a change that affect our ability to tackle customer service tasks...it took about half a dozen bug complaints, 2 emails (including screen shots), and a phone call before they acknowledged a problem about our lack of cancel/refund link in webadmin. It just wasn't there one day! And wasn't for over a week!

Is the CCBill system approaching its critical mass!?!?
or is everyone too fucking

02-16-2004, 09:50 AM	#1
trizzo Registered User Join Date: Jan 2003 Location: A R I Z O N A Posts: 31	ccbill manual adds Just wanted to share a nice healthy about CCBill's new manual add system...it licks my bungy! Corvett eat your heart out beyotch!

02-16-2004, 11:13 AM	#3
trizzo Registered User Join Date: Jan 2003 Location: A R I Z O N A Posts: 31	Yea jizz, as much as I enjoy the report a bug feature in admin, AND as much as I appreciate immediate response, AND even personally knowing majority of their entire staff including programming, they still cease to amaze with thier "issues".... Making small changes, and not informing webmasters is lousy business indeed, but what's most frustrating and frightening is when they make a change that affect our ability to tackle customer service tasks...it took about half a dozen bug complaints, 2 emails (including screen shots), and a phone call before they acknowledged a problem about our lack of cancel/refund link in webadmin. It just wasn't there one day! And wasn't for over a week! Is the CCBill system approaching its critical mass!?!? or is everyone too fucking __________________ yea who leaps into the void owe no explanation to those who stand and watch...so quit fuckin watchin'!

02-16-2004, 10:18 AM	#2
Jizzman Confirmed User Join Date: Aug 2001 Location: Canada Posts: 379	I wonder how many big programs owners are quietly transitioning away from ccbill? I say quietly as Im sure they have all bitched out ccbill numerous times and ccbill seems unable or unwilling to fix their new system. Its been several months now and I still tons of errors everyday. Emails to their 'report a bug' link gets a canned useless reply.