Webair is GREAT!

Only took nearly three months to get php with GD support (for jpg) installed.

I'd suggest oxeo.com ...the service is great and I've had very minimal issues with them...and its very easy to get in touch with them on icq as well as ovr the phone...in fact I'm about to move all my sites to them and upgrade my hosting package.

chuck

Their support on the weekends is kind of lacking.Monday through friday they are ok

Web Air is definitely the right choice

heard this from many

veterans day nice bump

weekends are 100% coveres via live person and phone support

call in at anytime day or night :)

hey man Im not slammin ya, I heard from some buddys of mine support lacks on the weekends. Whatever bro:2 cents:

I just had a minor problem with a server move at http://www.reflected.net
Spoke to Phil instantly and he corrected it for me.
They have a great deal on a 10mbit server.
Cheers

is this something new?


in weeks past, live chat support went down about 11pm, and was not avail at all in wee hours of morning.

then you could talk to an answering service, but that is not the same as live support.

IMO webair is already the best value, but if live support via chat was truly 24/7 every day of the week, then there would not be any competition.

all i can tell ya as for your competiton statement is my host is 24-7365 no message shit period, phone or Icq no ifs ands or butts about it, so thats in regards to your competition remark. But whatever, I heard that complaint from some clients, what the fuck do I know, have webair ask their own clients:glugglug

Live chat was not down to the best of my knowledge, I'll look into that. We no longer use a call service unless the techs are on break, or unable to answer directly form the datacenter, it will roll over to service. Other than that we've got it covered.

Additionally, we recently hired more techs to keep up with the growing demands of customer service & support. Techs are also available on icq, aim, and irc as well. There should be a listing within the control panel when you log in of techs online. I'll make sure it's updated.