EPOCH Processor - GoFuckYourself.com

- AFN - · 01-29-2004, 11:04 AM

anyone know if this company is good.. any complaints or praises thinking of using them to replace my billing company for my smaller sites that Probilling no longer processes for.

ztik · 01-29-2004, 11:06 AM

Top notch!

Rand · 01-29-2004, 11:07 AM

AFN --

If there are any questions we can answer for you, feel free to drop me a line.

[email protected].

--Rand

blackfeet · 01-29-2004, 11:15 AM

I get 3 checks a week from them!

I have never been stiffed!

imageman · 01-29-2004, 11:17 AM

Excellent Customer service call Amparo she is the best

RP Fade · 01-29-2004, 11:17 AM

Paycom/Epoch is solid

- AFN - · 01-29-2004, 11:18 AM

someone from epoch provide me your ICQ # so I can contact you regarding some questions I have

makefuckingmoney · 01-29-2004, 11:20 AM

AFN there support responds really quickly via email.

They are very good..plus they have a toll free number to call too..

JSA Matt · 01-29-2004, 11:21 AM

They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

SCJason · 01-29-2004, 11:23 AM

EPOCH is a rock solid company. We have been processing with them since day 1. Clay, Chris, and Joel are quality guys. Their sales support is excellent. They are defianately on top of their game.

P.S. Rand/KK you know my epass account number.....just put my endorsement fee in their.

Cory W · 01-29-2004, 11:24 AM

Great company ran by a class-act staff.

Processing Princess · 01-29-2004, 11:25 AM

Quote:

Originally posted by - AFN -
someone from epoch provide me your ICQ # so I can contact you regarding some questions I have

Here you go!

Isabel

Mr.Soze · 01-29-2004, 11:25 AM

Top company, just been waiting a bit long for my new product codes this last time.
Setup up some cross sales just some days ago, was all fast then.

Slinx · 01-29-2004, 11:25 AM

Quote:

Originally posted by JSA Matt
They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

Processing Princess · 01-29-2004, 11:33 AM

Quote:

Originally posted by Mr.Soze
Top company, just been waiting a bit long for my new product codes this last time.
Setup up some cross sales just some days ago, was all fast then.

Contact me via icq so that I can help you with this.

Processing Princess · 01-29-2004, 11:49 AM

Quote:

Originally posted by JSA Matt
They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

Matt, what exactly don't you like?

hit me up on icq and lmk.

Isabel

makefuckingmoney · 01-29-2004, 12:34 PM

yeah that would be my only complaint

codes can take a bit..especially if you request quite a few..hehe

JasonB · 01-29-2004, 12:46 PM

Quote:

Originally posted by JSA Matt
They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

100% agreed.
The new stats are horrible.
It'd be nice if they answered emails too.

If you plan on using their stats, I'd take a look at them first before you decide.

Wizzo · 01-29-2004, 12:49 PM

Once your setup, let me know and we can do some Crosssales!

Rand · 01-29-2004, 12:54 PM

Quote:

Originally posted by Mr.Soze
Top company, just been waiting a bit long for my new product codes this last time.
Setup up some cross sales just some days ago, was all fast then.

New product codes, if they are for new sites, have to now go through additional steps before they can be activated. It's not like the old days when it was as simple as send me an email, enter info into DB, and reply with product codes. Now, there are compliance steps necessary to insure all the rules are being followed. If anything takes longer than expected, send in a 2nd request to [email protected] with your company code and CC me (rand @ paycom . net). Put "2nd" request" in the subject line.

Make sure your site is up, your nose is clean, and you're playin' by all the rules and response time should rock.

JSA Matt · 01-29-2004, 12:56 PM

Quote:

Originally posted by Processing Princess

Matt, what exactly don't you like?

hit me up on icq and lmk.

Isabel

I'll make you a list but that is going to take hours... I hit you on ICQ but you didn't respond

Rand · 01-29-2004, 01:01 PM

Quote:

Originally posted by JSA Matt
They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

Send your wants and desires for stats to us and if it makes sense for all we'll accommodate. The new stats don't suck. They're just different. Change is the only constant.

But, if there's something you'd like to see, well, tell us! We built them for you after all.

We want the Epoch stats to be the best in the industry. Saying that the suck tells us nothing. Tell us what you'd like to see as an improvement and maybe, just maybe, you'll log in one day and say wow, that's awesome.

Send your comment to [email protected].

JSA Matt · 01-29-2004, 01:07 PM

Quote:

Originally posted by Rand

Send your wants and desires for stats to us and if it makes sense for all we'll accommodate. The new stats don't suck. They're just different. Change is the only constant.

But, if there's something you'd like to see, well, tell us! We built them for you after all.

We want the Epoch stats to be the best in the industry. Saying that the suck tells us nothing. Tell us what you'd like to see as an improvement and maybe, just maybe, you'll log in one day and say wow, that's awesome.

Send your comment to [email protected].

I have no problem with change. Atleast HALF the stats do not even add up to the dumps, how can we rely on that? I have sent complaint emails, called several times, and always get brushed off like nothing is wrong. Just today, Processing Princess asked me to ICQ her about the problems, and again, I have been brushed off by getting no reply.

Don't give me the runaround, I am not the only one that is having problems with this new system.

Processing Princess · 01-29-2004, 01:15 PM

Quote:

Originally posted by JSA Matt

I'll make you a list but that is going to take hours... I hit you on ICQ but you didn't respond

hmm..thats weird! I have been on icq all day long chatting with others. Didn't see you hit me up on icq....

Regardless if you need me to walk you through the reports to help you understand them better, give me a call @
(800) 627-3888 x. 207

JSA Matt · 01-29-2004, 01:17 PM

Quote:

Originally posted by Processing Princess

hmm..thats weird! I have been on icq all day long chatting with others. Didn't see you hit me up on icq....

Regardless if you need me to walk you through the reports to help you understand them better, give me a call @
(800) 627-3888 x. 207

Sorry, but I think I know a little more about Epoch stats than you do. And yes, I sent you two messages and even authorized you to add me.

Processing Princess · 01-29-2004, 01:27 PM

Quote:

Originally posted by JSA Matt

Sorry, but I think I know a little more about Epoch stats than you do. And yes, I sent you two messages and even authorized you to add me.

How can you say you know more than I do if you haven't even talked to me about the stats directly Matt?

Regardless, like I said I haven't brushed you off or intentionally ignored your icq. I haven't received anything from you. I'm here to help not to tell you I know more than you or you know more than me on them. So if you are interested in me helping you I would be more than happy to.

Nader · 01-29-2004, 01:31 PM

Hi, I've been using them for over 3 years and thet are great...

JSA Matt · 01-29-2004, 01:31 PM

Quote:

Originally posted by Processing Princess

How can you say you know more than I do if you haven't even talked to me about the stats directly Matt?

Regardless, like I said I haven't brushed you off or intentionally ignored your icq. I haven't received anything from you. I'm here to help not to tell you I know more than you or you know more than me on them. So if you are interested in me helping you I would be more than happy to.

I don't need help with anything. You asked me what I don't like about the new system and I told you.. .perhaps ICQ is messed up. It's now obvious that you are not the person to talk to in this matter so I will send my list of complaints to Rand, as requested, and hope that I don't get brushed off again.

ulfie · 01-29-2004, 01:33 PM

I wish you had click stats. That's the biggest complaint I get about us using Epoch. Other than that Epoch does a great job as far as I'm concerned.

dicknixon · 01-29-2004, 01:34 PM

Epoch's new stats are freakin' awesome. . . thumbs up to them (as long as they keep processing ;))

Processing Princess · 01-29-2004, 01:36 PM

Quote:

Originally posted by JSA Matt

I don't need help with anything. You asked me what I don't like about the new system and I told you.. .perhaps ICQ is messed up. It's now obvious that you are not the person to talk to in this matter so I will send my list of complaints to Rand, as requested, and hope that I don't get brushed off again.

thats fine... you might also want to copy your rep. Amparo.

Have a great day!

Processing Princess · 01-29-2004, 01:37 PM

Quote:

Originally posted by dicknixon
Epoch's new stats are freakin' awesome. . . thumbs up to them (as long as they keep processing ;))

Thanks dicknixon!

01-29-2004, 02:02 PM

Well, we get checks from epoch every week.
Good service and regular payments.

JasonB · 01-29-2004, 03:10 PM

Quote:

Originally posted by JSA Matt

I have no problem with change. Atleast HALF the stats do not even add up to the dumps, how can we rely on that? I have sent complaint emails, called several times, and always get brushed off like nothing is wrong. Just today, Processing Princess asked me to ICQ her about the problems, and again, I have been brushed off by getting no reply.

Don't give me the runaround, I am not the only one that is having problems with this new system.

Agreed. I'm having the same problems.
I've sent several emails over the past week with specific issues. ...no reply whatsoever.

whorehole · 01-29-2004, 03:30 PM

i dont like the new stats either.

I might leave if they dont quickly turn into something better.

To imply that we need 'help' to figure them out or that we're just responding negatively to change is patronizing.

As JSA said, we probably know the stats the best- we know what they used to do and not do, and we can plainly see what they are like now, and what they can & cannot do.. and this is what we are basing our distaste on.

I'm just suprised that they couldn't get a good programmer in there to make some good stats- for crying out loud there are guys writing nice stats and scripts all over the place- even the counter companies have more professional looking stats .

There's people on this board who have personally written stats based on the data dumps that are 5x better than what the new ones are like. Frankly I expected alot more from Epoch- until this happened I considered them the top-notch processor, (they have had a great track record sending checks on time since the dark days passed) but I must admit it concerns me that they would launch something that clearly had ALOT of kinks to be worked out- it seems like a rough sketch to me. It really caught me off guard- I'm usually worried about Visa/Bank/Check issues going to hell- but that seems pretty solid lately, however, I never worried the stats would get changed into something worse..(!)

I get the same email treatment- sometimes they reply, often they don't..

JSA Matt · 01-29-2004, 03:36 PM

Quote:

Originally posted by whorehole
There's people on this board who have personally written stats based on the data dumps that are 5x better than what the new ones are like.

I have done this myself and would rely on my own stats before theirs. Go figure. I really hope you guys aren't outsourcing programming work to India

whorehole · 01-29-2004, 03:41 PM

more like poland ;)

01-29-2004, 11:04 AM	#1
- AFN - Confirmed User Join Date: Jun 2003 Location: NYC Baaaabeee Posts: 3,101	EPOCH Processor anyone know if this company is good.. any complaints or praises thinking of using them to replace my billing company for my smaller sites that Probilling no longer processes for. __________________ cat cash* \| tr -d '\r' \| tr -s '/n' > money

01-29-2004, 11:06 AM	#2
ztik Confirmed User Industry Role: Join Date: Aug 2001 Location: Nomad Posts: 5,196	Top notch! __________________ .

01-29-2004, 11:07 AM	#3
Rand Industry Vet Industry Role: Join Date: Jan 2002 Location: Santa Monica, CA Posts: 2,663	AFN -- If there are any questions we can answer for you, feel free to drop me a line. [email protected]. --Rand __________________ -- Rand Payment Industry - Communications - Quality Assurance

01-29-2004, 11:17 AM	#6
RP Fade Confirmed User Join Date: Sep 2003 Location: Los Angeles Posts: 3,343	Paycom/Epoch is solid __________________ HomemadeCash.com - Homemade & GF sites powered by NScash.com HomemadeVideoPass.com - The only all homemade mega site OurHomemadePorno.com - Real couples fucking on camera Contact ICQ: 400-786-531 Email: fade AT nscash.com

01-29-2004, 11:18 AM	#7
- AFN - Confirmed User Join Date: Jun 2003 Location: NYC Baaaabeee Posts: 3,101	someone from epoch provide me your ICQ # so I can contact you regarding some questions I have __________________ cat cash* \| tr -d '\r' \| tr -s '/n' > money

01-29-2004, 11:15 AM	#4
blackfeet Confirmed User Join Date: Jun 2003 Posts: 589	I get 3 checks a week from them! I have never been stiffed!

01-29-2004, 11:17 AM	#5
imageman Confirmed User Join Date: Jun 2003 Posts: 1,938	Excellent Customer service call Amparo she is the best

01-29-2004, 11:20 AM	#8
makefuckingmoney Confirmed User Join Date: Oct 2003 Posts: 3,277	AFN there support responds really quickly via email. They are very good..plus they have a toll free number to call too..

01-29-2004, 11:21 AM	#9
JSA Matt So Fucking Banned Join Date: Aug 2003 Location: San Diego, CA Posts: 5,464	They have been great, by far one of the best processors for a long time now but this new stats system ROYALLY SUCKS ASS. I'm very disappointed with this new system.

01-29-2004, 11:23 AM	#10
SCJason Confirmed User Join Date: Mar 2002 Location: California Posts: 1,095	EPOCH is a rock solid company. We have been processing with them since day 1. Clay, Chris, and Joel are quality guys. Their sales support is excellent. They are defianately on top of their game. P.S. Rand/KK you know my epass account number.....just put my endorsement fee in their. __________________ SCJason The New SilverCash "V. 3 It's HERE !" ICQ 138128769 <img src="http://www.yoadrian.biz/holidays.gif" border="0"></A>

01-29-2004, 11:24 AM	#11
Cory W Deeply shallow Join Date: Jan 2004 Location: Hollywood, Ca. Posts: 9,133	Great company ran by a class-act staff.

01-29-2004, 11:25 AM	#13
Mr.Soze Confirmed User Join Date: Apr 2002 Posts: 627	Top company, just been waiting a bit long for my new product codes this last time. Setup up some cross sales just some days ago, was all fast then.

01-29-2004, 12:34 PM	#17
makefuckingmoney Confirmed User Join Date: Oct 2003 Posts: 3,277	yeah that would be my only complaint codes can take a bit..especially if you request quite a few..hehe

01-29-2004, 12:49 PM	#19
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,224	Once your setup, let me know and we can do some Crosssales! __________________ Looking for Opportunity!

01-29-2004, 01:31 PM	#27
Nader Confirmed User Industry Role: Join Date: Dec 2003 Location: Los Angeles, Ca Posts: 5,086	Hi, I've been using them for over 3 years and thet are great...

01-29-2004, 01:33 PM	#29
ulfie Registered User Join Date: Aug 2001 Location: Mario Lemieuxburg Posts: 30	I wish you had click stats. That's the biggest complaint I get about us using Epoch. Other than that Epoch does a great job as far as I'm concerned.

01-29-2004, 01:34 PM	#30
dicknixon Confirmed User Industry Role: Join Date: Jun 2003 Location: Chicago Posts: 548	Epoch's new stats are freakin' awesome. . . thumbs up to them (as long as they keep processing ;))

01-29-2004, 02:02 PM	#33
Alex Xe Guest Posts: n/a	Well, we get checks from epoch every week. Good service and regular payments.

01-29-2004, 03:30 PM	#35
whorehole Confirmed User Join Date: Jan 2004 Posts: 299	i dont like the new stats either. I might leave if they dont quickly turn into something better. To imply that we need 'help' to figure them out or that we're just responding negatively to change is patronizing. As JSA said, we probably know the stats the best- we know what they used to do and not do, and we can plainly see what they are like now, and what they can & cannot do.. and this is what we are basing our distaste on. I'm just suprised that they couldn't get a good programmer in there to make some good stats- for crying out loud there are guys writing nice stats and scripts all over the place- even the counter companies have more professional looking stats . There's people on this board who have personally written stats based on the data dumps that are 5x better than what the new ones are like. Frankly I expected alot more from Epoch- until this happened I considered them the top-notch processor, (they have had a great track record sending checks on time since the dark days passed) but I must admit it concerns me that they would launch something that clearly had ALOT of kinks to be worked out- it seems like a rough sketch to me. It really caught me off guard- I'm usually worried about Visa/Bank/Check issues going to hell- but that seems pretty solid lately, however, I never worried the stats would get changed into something worse..(!) I get the same email treatment- sometimes they reply, often they don't.. Last edited by whorehole; 01-29-2004 at 03:39 PM..

01-29-2004, 03:41 PM	#37
whorehole Confirmed User Join Date: Jan 2004 Posts: 299	more like poland ;)