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Old 01-13-2004, 02:29 PM   #1
Roger
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Damn you epassporte

I created an account with them yesterday, they charged my visa card $50, I try to log on today and they say that my account doesn't exist and they have no records of me.
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Old 01-13-2004, 02:30 PM   #2
jimthefiend
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id be careful about jumping the gun on shit like that
try contacting them
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Old 01-13-2004, 02:32 PM   #3
Roger
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Quote:
Originally posted by jimthefiend
id be careful about jumping the gun on shit like that
try contacting them
That's what they told me in the email. Now they're telling me to call them, so that's what I'm doing.
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Old 01-13-2004, 02:33 PM   #4
jimthefiend
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Quote:
Originally posted by Roger


That's what they told me in the email. Now they're telling me to call them, so that's what I'm doing.

no, what youre doing is starting a thread to bad mouth a respectable company over chump change thats obviously an error anyway
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Old 01-13-2004, 02:33 PM   #5
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kimmykim and epassporte are a solid. Im sure if you contact her, she will clear it right up.
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Old 01-13-2004, 02:34 PM   #6
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Quote:
Originally posted by jimthefiend



no, what youre doing is starting a thread to bad mouth a respectable company over chump change thats obviously an error anyway
what he said

whats epassport?
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Old 01-13-2004, 02:44 PM   #7
Roger
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Well I called and he said that they're having problems with there server and I should try again this evening. I doubt that's the problem but I'll try this evening and call them back.
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Old 01-13-2004, 02:48 PM   #8
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respectful? lol
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Old 01-13-2004, 02:50 PM   #9
 Smokey The Bear 
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Epassporte rocks. Support is top notch. Quick and effecient.
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Old 01-13-2004, 02:59 PM   #10
Roger
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Originally posted by *Smokey The Bear*
Epassporte rocks. Support is top notch. Quick and effecient.
yet it doesn't keep track of the transactions it makes
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Old 01-13-2004, 03:56 PM   #11
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JimTheFiend,

Thanks for your support.

Roger,

If your issue hasn't already been resolved, get in touch with me and I will help you. ePassporte did have some server issues but I beleive all is well now.

[email protected] or 310-827-5880 X-211


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Old 01-13-2004, 04:06 PM   #12
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Epassporte and KimmyKim rock And everyone can have server issues... mind you, yesterday someone was posting here about hacking an epassporte account and dreaming about spending the $2,500 on it.. not sure if he was joking?
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Old 01-13-2004, 04:20 PM   #13
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We did have a couple issues yesterday with a few things, but those were cleared by last night, I stayed up late and saw it come back online.

If you're not fixed either get with Rand or myself -- unfortunately the email server was part of the problem yesterday so that made communication a bit harder than it should be.

Anyone else need anything, I'm starting to feel alot better than I did last week and am around most all the time this week
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Old 01-13-2004, 04:25 PM   #14
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Take care of yourself Kim,

I am sure things will be squared out fast.

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Old 01-13-2004, 04:29 PM   #15
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Quote:
Originally posted by Kimmykim
If you're not fixed either get with Rand or myself -- unfortunately the email server was part of the problem yesterday so that made communication a bit harder than it should be.
ah. used your form to try and signup a commercial account and have not heard anything back yet. had asked a bunch of quesions aswell...NOW i will have to remember what they were...lol
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Old 01-13-2004, 05:09 PM   #16
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Originally posted by WebTitan


ah. used your form to try and signup a commercial account and have not heard anything back yet. had asked a bunch of quesions aswell...NOW i will have to remember what they were...lol
Good luck getting the answers you're looking for.
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Old 01-13-2004, 05:17 PM   #17
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Quote:
Originally posted by digifan
...yesterday someone was posting here about hacking an epassporte account and dreaming about spending the $2,500 on it.. not sure if he was joking?
We looked into this guys claims. We know who he is, where he is, what his account activity is, and the balance on his account.

He was full of shit and those who need to know about him have been informed.


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Old 01-13-2004, 05:18 PM   #18
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Quote:
Originally posted by WebTitan


ah. used your form to try and signup a commercial account and have not heard anything back yet. had asked a bunch of quesions aswell...NOW i will have to remember what they were...lol

WebTitan,

Can you pleaes resubmit your inquiry? We may not have received it due to the email server issues yesterday. If you don't get a response within 24 hours, please contact me or KK directly.


KK--

Glad to hear your feeling better.



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Old 01-13-2004, 05:27 PM   #19
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Originally posted by iceicebaby
kimmykim and epassporte are a solid. Im sure if you contact her, she will clear it right up.
been using it since day one and moved 100K+ through the epassporte system and I have to say.. top notch!
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Old 01-13-2004, 10:34 PM   #20
Kimmykim
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Quote:
Originally posted by Rand



WebTitan,

Can you pleaes resubmit your inquiry? We may not have received it due to the email server issues yesterday. If you don't get a response within 24 hours, please contact me or KK directly.


KK--

Glad to hear your feeling better.
Glad to be better Rand, see you next week.

[email protected] will work for anyone with questions or issues in the off hours this evening, I'm sure I can provide you some answers as needed if you haven't gotten with Rand or gotten an answer from the regular crew
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Old 01-13-2004, 10:36 PM   #21
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thanks guys, will try it again in the morning ;)
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Old 01-13-2004, 10:44 PM   #22
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calling a company is always better than mailing... plus epassporte is a solid company
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Old 01-13-2004, 10:54 PM   #23
Vitasoy
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Rand, did you get my email about, double checking address?
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Old 01-13-2004, 11:36 PM   #24
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No. Apparently not.

Can you resend it and put GFY / Vitasoy in the subject line?

--R
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Old 01-14-2004, 12:01 AM   #25
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Quote:
Originally posted by Rand


We looked into this guys claims. We know who he is, where he is, what his account activity is, and the balance on his account.

He was full of shit and those who need to know about him have been informed.


Cool.. I was not sure if he was joking or something then got side tracked. But this post reminded me.
Epassporte makes my life way much easier, I like it very much... thanks Kim
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