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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-07-2004, 11:13 AM   #1
hibbidiji
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Join Date: Sep 2002
Location: Las Vegas
Posts: 208
ibill = wankers

every time I call these people I have a minor stroke, but this message in the CMI today was beyond bad:


A request to create a new subaccount for account was
declined by compliance. The following information was recorded:

Request Description:
XXXX NEW CCARD ITEM (01/03/2004 17:19:40)

Decline Reason:
Other (see comments)

Comments:
1/6 The "www" is missing from http://(sitename).com. This sub account had been declined and deleted. Please resubmit with the www.


hehe next time I go to CMI.ibill.com I'll remind them that you dont HAVE to have WWW to access a server... I suppose they dont know about DNS servers there

D
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Old 01-07-2004, 11:14 AM   #2
Dirty F
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Holy shit, that is seriously insane.
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Old 01-07-2004, 11:18 AM   #3
hibbidiji
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Quote:
Originally posted by Battuss
Holy shit, that is seriously insane.
hehe happy 8000 man
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Old 01-07-2004, 11:32 AM   #4
hibbidiji
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Join Date: Sep 2002
Location: Las Vegas
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oh my god! I'm told by ibill "Web sites have WWW in front. If it doesnt have www in front then it is not a full URL." I am being told to completely resubmit the subaccount, and that it will likely take ANOTHER week for their "visa compliance department" (1 87 year old blind woman apparently, based on their effectiveness) to clear.

less than 7 minutes after I submitted and account to epoch it got a join once we're almost a month in with ibill and this shit comes up

D
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Old 01-07-2004, 11:46 AM   #5
hibbidiji
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Location: Las Vegas
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Still on the phone. I've been told that even though the site is completely perfect except for the www. which is only an IBILL requirement, the site is perfect. I've also been told that it will be no less that 72 hours before it can possibly be approved.

ibill = wankers
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Old 01-07-2004, 11:54 AM   #6
Martin
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Fuck i-bill. Bastards won't tell me why they won't take my credit cards.
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Old 01-07-2004, 12:36 PM   #7
hibbidiji
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top 5 candidates for ibills new slogan:

5. Can't Do!
4. Not My Department
3. Please Hold
2. Not Possible
1. No you Can't talk to my manager


And as I got off the phone I shout, ASSSSHOOOOOOOLLLLEEE (alla Kevin Kline in A Fish called Wanda)
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Old 01-07-2004, 12:43 PM   #8
smproduction
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Quote:
Originally posted by hibbidiji
1/6 The "www" is missing from http://(sitename).com. This sub account had been declined and deleted. Please resubmit with the www.
Almost incredible to hear, but reading these posts it seems with Ibill everything is possible
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Old 01-07-2004, 01:11 PM   #9
hibbidiji
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Location: Las Vegas
Posts: 208


this is great... we have a site that PIRMARILY sells DVD's thats 90% of the business... I just got another message in the cmi declining the site AGAIN! check this out:


Quote:
A request to create a new subaccount for account was
declined by compliance. The following information was recorded:

Request Description:
XXXX NEW CCARD ITEM (01/07/2004 13:36:37)

Decline Reason:
Other (see comments)

Comments:
Please remove the verbiage stating that you collect credit card numbers, as this is on our secured server. Basically you only need to state what specific information you collect.



UPDATE! Now we've been told that, even though we DO collect credit cards for dvd sales, and that this is something we've been doing the whole time, we cant have our privacy policy MENTION that we collect credit card numbers... at least not on ANY page that mentions ibill....

ready?
We are being asked to lie to our surfers, and say we DONT collect cc's when we do. so... now its either STOP processing with ibill or STOP selling dvd's

Ever notice that epoch and ccbill dont put you through these hoops?
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