Web Hosting Question:

you can see from my button that the one i have now is coming an going... its been on and off all week

help me out guys...what companies do u guys recommend?

Prepare for all of the "hit me up" messages...

thank you

LikeWhoa.

Looks like you need ISPrime in your life tell 'em 50 sent ya

i

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They are having some problems, takes almost a full minute to load their page on a T1

WinMTR for Jupiter should speak for itself : )

thank you guys for the advice

Don't rely on other peoples opinions.. do your own research.

http://winmtr.sourceforge.net/winmtr_bin.zip

Download this program and test a couple hosts out.. a quality host has minimal hops and low pings. Just compare and judge for yourself : )

What is the ideal minimum number of hops and low ping?

thank you i'll do that

i used to use NHI COLO in downtown... awsome place

To be honest with you.. i'm no network guy. It would depend on your location and ISP of course..

There are sites that allow you to trace from multiple locations around the US and other countries, i'll see if I can find one.

I used to get fucked around.. Then I started using webair, link is in my sig. You will not be disappointed. Tech's around the clock. Shell access. And it is cheap for an adult web host with all the trimmings, php, sql, cgi, etc...

No problems here, it would seem like one of Terracom's links to Allegiance is at or near capacity. (Look at your third hop). With latency like that, it's going to take a while to deliver packets from 3,000 miles away.

WinMTR, while useful, isn't a be-all end-all solution to determine the quality of a network, just because you get a good path to a host, doesn't mean your surfers in the United Kingdom don't have to wait for their pages to load. The best thing to do would be to visit a few "Looking Glasses", and run traceroutes to your hosts from different networks, and different points in the world, to get a more general, and broader idea of the quality of your prospective host's network.

Haha... the hops and ping issue.. Ping should be low but then you are basing it on your own connection. As far as hops... that is funny. You had better run about 20 tests and average them per host. Why? Because the internet is not static, it is dynamic. You seldom with pass thru the same nodes in the same succession. So your hops will vary for each and every test. Also keep in mind that your surfers are world wide and will get very different paths to your host.

8-16 is about average. And it is all basically bullshit anyway... Try downloading a file from one host to another. Then figure out the bytes per second... Next load a page with a shitload of thumbs... See if it seems instant or if it seems like you are on a modem...

Now decide. I did the tests and the host of choice is in my sig.

This thread is filled with misconceptions.
Looking at that traceroute, you'll see some jitter starting at hop 2, and larger jitter at hop 3.
Hop 3's jitter looks like an overloaded route processor, which is separate from the forwarding engine on many popular routers today, which is why the jitter looks more like the jitter started at hop 2, from 4 on.
Hop 2's jitter is a cause of issues internal to tns's network, if it's a problem, that's up to your determination, you're their customer. Some people find jitter to be a big problem (large downloads, streams, voip), and others don't.

It looks like your claim that "ISPrime is having problems" is because we are more L3 hops, and higher latency from you. Anyone who has any understanding in networking and physics, would be aware of the speed of light issues inherent to long-distance communication. You are in California, Jupiter is in California, ISPrime is in NYC. Of course it will take longer to go California <-> NYC than California <-> California. And regarding higher number of hops, You'll see that there are 3 more hops on algx's network (which ultimately, your are a customer of algx). If you reached us tns -> algx -> aleron -> isprime it would likely be 2 hops less, and that route is possible as we do have aleron transit, however we prefer to optimize our flow of traffic over the closest exit to the destination network as possible, and for the return path, Level3 peers with ALGX in NYC, and allows us to reach them that way, and for the traffic going the other way, this also appears to be the ideal path.

And, the fact that aleron has less hops showing up in a traceroute than Level3 is inconsequential as well. Aleron runs MPLS through their network, which is basically a series of tunnels to make it APPEAR that parts of their network are directly connected, when in fact, they aren't. All this does is hide hops in a traceroute, you still pass over the same number of devices. Additionally, the number of devices you pass over is meaningless. What has meaning is: are any of the links between point "A" and point "B" saturated? How far off course do your packets go, meaning, for example. NYC <-> NYC, do you travel to Virginia?

All in all, none of these traceroutes posted show anything other than jitter inherrent to ALGX's network (who you buy from), and the speed of light taking longer for your packets to go a longer distance. If you do a traceroute from NYC to both destinations, you'll find that we are closer than Jupiter. Does that mean anything? Unless most of your surfers are in California, no it doesn't.

NYC has lower latency to eastern US, and western europe, as Transoceanic fiber paths terminate here (Gx's AC-1, Level3's Yellow, TAT-14). California has lower latency to western US and East-Asian (Japan of particular concern). If you make more money from west-us and japan, california may be "better" for you, if you make more money from east-us and western europe (UK, Germany, France, Italy, etc.), NYC may be "better" for you. While traditionally japanese networks have better connectivity to the west coast, we still do have direct connectivity to asian networks, for example, Japan Telecom, KDDI and China Telecom (HINet).

On top of all of that, even if "you" have a problem with slow download speeds, keep in mind economics. You are buying from ALGX, who has been in bankruptcy for quite some time, and was recently bought out by qwest. ALGX has had saturated peers for a long time now. There's nothing anyone can do about it other than ALGX, so in this case, ALGX may have a saturated connection that affects ISPrime, but not Jupiter. considering ALGX is largely a dead network with almost no customers, this is more of ALGX's problem than anyone else's (and, effects any algx customer going over that particular peer, which in this case, would be level3, which is the largest tier1 network in terms of route-miles today). As ALGX was recently bought out by Qwest, it's only a matter of time until the networks are integrated, so you should have better connectivity to us, as we have multiple non-saturated ways to reach Qwest in NYC (and in fact, Qwest has a POP 2 doors down from ours).

Consider running a test from a network that is known to not be maxing out peers due to economic conditions (Qwest, Level3, Sprint, AOL/Roadrunner come to mind). Consider speed of light. Consider where your important customers are, and how they relate to your host topology wise. Additionally, none of this thread touches on Support, Uptime, and many other variables that are probably much more important to a "Quality" host.


Merry Christmas!

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abyss_al,

Hitting you up on icq.

Poppy

And I thought that PR was the brains of your outfit.

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Like I said, i'm no network guy. I just think people should make their own decisions when choosing a host. Not just going with the one that the "popular guy" uses.

Thank you Captain, I learned a few things today

thank you guys for all the help..
i really appreciate this!

I feel like I got a network lesson from this thread thanks to Captain.

Well captain did hit on some good points but they didn't invalidate mine. I already told him that his connection sucked and that no matter where he tracerouted it sucked. I also told him to try a traceroute from a good shell account.

As for customer service? I get live tech support via their chat windows, ICQ (9 techs), email (they actually answer them) and lastly, through the trouble ticket service. I have never had a problem contacting webairs techs... Ohh almost forgot, I can call them too... They have always fixed my problems in record time and even made 2 changes to their control panel system that I recommended within a day of the recommendations. They kick ass!

Go with Phatservers. They rock.

this thread taught me alot too

thanks

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