OMG Papa Johns Managers Are Fucking Idiots - GoFuckYourself.com

eroswebmaster · 11-23-2003, 05:48 PM

We order a pizza about once a week from Papa Johns...and weordered a pizza last week and all we want is just pepperoni on one and mushrooms on the other.

Anyway the girl running the phones tells me they have a special ..buy The works pizza and a large 2 topping pizza for free and just take everything off of the works pizza except the mushroom and cheese.

So now here it is like a week and a half later and I call and they have the same special but the manager tells me she cannot take everything off of the works pizza except the mushrooms and cheese...she won't do it because it "costs more."

I tell her after like 5 minutes of discussion that her attitude is getting ready to cost her much more than the ingredients on this one pizza...that I am ready to hang up and I will never use them again.

Not only that but I will make a complaint with their formal office...she basically tells me "whatever," and gives me the number.

I managed for Taco Bell for 7 years...I would never have ever in my tenure there dreamed of treating a customer that way.

I would have never in my tenure there dreamed of telling a customer I would not remove items or ingredients from their order.

If I had, I would have received a swift ass kicking from the area supervisor...no shit.

What is this world coming to? No one knows what customer service is anymore.

Juicy D. Links · 11-23-2003, 05:51 PM

Sly_RJ · 11-23-2003, 05:55 PM

I would end up giving the customers whatever they wanted just because I wouldn't want to waste my time and energy arguing with them. Not sure if that's good or bad...

Babaganoosh · 11-23-2003, 05:56 PM

Damnit, I am on a diet and now pizza sounds awesome.

eroswebmaster · 11-23-2003, 05:58 PM

Quote:

Originally posted by juicylinks

LOL thx...but unless I get something like free pizzas for a year I will NEVER go back to them..seriously...I hold grudges.

I didn't go to my favorite mexican cafe back in Texas for over a year because of a waitress and when I did finally return the owner who I knew on a first name basis treated me like a king from then on.

One thing that was ingrained into us as managers at Taco Bell was the worth of a customer over a lifetime vs the cost of going that extra mile on that visit.

I also learned that customers rarely ever told friends and family of good experiences, but always spoke about the bad ones.

eroswebmaster · 11-23-2003, 05:59 PM

Quote:

Originally posted by Sly_RJ
I would end up giving the customers whatever they wanted just because I wouldn't want to waste my time and energy arguing with them. Not sure if that's good or bad...

NO that's exactly what you should do...I did this at all my stores and was very succesful.

Sly_RJ · 11-23-2003, 06:05 PM

Quote:

Originally posted by eroswebmaster

NO that's exactly what you should do...I did this at all my stores and was very succesful.

Even if the store lost 50 cents on a deal, who cares? They gain a customer thinking "wow this place gives me exactly what I want, I'll go back!" Shit we order pizza at least once a week. Have me as a loyal customer and you'll have a lot of money in your pocket.

I don't know much about the food business, especially the training involved, but maybe the managers have never had any business training?

Gemini · 11-23-2003, 06:09 PM

It takes time to chisel the 'works' part off of those frozen pizzas!!

Hence the extra cost. lol Their pizza is terrible here. Pizza Hut! Donato's!, Masseys! THAT is pizza.

eroswebmaster · 11-23-2003, 06:09 PM

Quote:

Originally posted by Sly_RJ

Even if the store lost 50 cents on a deal, who cares? They gain a customer thinking "wow this place gives me exactly what I want, I'll go back!" Shit we order pizza at least once a week. Have me as a loyal customer and you'll have a lot of money in your pocket.

I don't know much about the food business, especially the training involved, but maybe the managers have never had any business training?

You have the right idea man and I seriously did this at all my stores.

One of my duties was taking on troubled stores and getting them back into shape.

One in particular was doing about $12K a week and was receiving all kinds of complaints.

My first couple of months in there I was giving away $10-$20 orders right and left because of simple mess ups until I could get a properly trained staff in there.

Alot of people took advantage of that and called in bogus complaints to get free food from me.

But after I got that store into shape those calls pretty much ceased..the cheating ones that is..and the mistakes didn't cost as much and by the time I left after 1 year the store was doing over $22K a week and it was the #1 store in growth for all the periods while I was there.

eroswebmaster · 11-23-2003, 06:10 PM

Quote:

Originally posted by Gemini
It takes time to chisel the 'works' part off of those frozen pizzas!! Hensce the extra cost. lol Their pizza is terrible here. Pizza Hut! Donato's!, Masseys! THAT is pizza.

LOL..we ended up going with Pizza Hut BTW and they will be getting our biz from now on

Gemini · 11-23-2003, 06:18 PM

Pizzahut has a VIP club ya kno'. ;-) Go to their site and join... you gets free pizzas and gets to order online and all sorts of goodies from time to time. Coupons too! ;-) Ordering online is great. And they usually beat their time quoted on the site.

Spunky · 11-23-2003, 06:21 PM

Whats the matter with the works anyways?..I can't stand plain pizzas

sumphatpimp · 11-23-2003, 06:43 PM

Pizza Tacos and all the rest of it, you must look like this

tony286 · 11-23-2003, 09:41 PM

The coupons are for specfic things, it wasnt pick what you want and we will give it to you. lol

eroswebmaster · 11-23-2003, 09:43 PM

Quote:

Originally posted by tony404
The coupons are for specfic things, it wasnt pick what you want and we will give it to you. lol

What do you not understand about removing items from the works pizza?

For you and the papa john's pizza manager it may very well be rocket science but for the rest of us it's just making a pizza.

Wow folks looks like we finally found someone who isn't even qualified to work in fast food on GFY.

foolio · 11-23-2003, 09:46 PM

The sauce on Papa Johns pizza tastes like shit - its too fucking sweet. Its like somebody put pure sugar on the damm pizza.

Pizza hut - learn it, live it, love it

Mr Pheer · 11-23-2003, 09:48 PM

Quote:

Originally posted by sumphatpimp
Pizza Tacos and all the rest of it, you must look like this

11-23-2003, 05:55 PM	#3
Sly_RJ Live Hard - Die Hard Join Date: Feb 2002 Location: Ready to leave... Posts: 17,042	I would end up giving the customers whatever they wanted just because I wouldn't want to waste my time and energy arguing with them. Not sure if that's good or bad... __________________ PHAT SERVERS - Quality dedicated hosting at a quality price! sly AT phatservers DOT com - 147479144

11-23-2003, 06:09 PM	#8
Gemini Confirmed User Join Date: Jan 2001 Location: o-HI-o Posts: 7,183	It takes time to chisel the 'works' part off of those frozen pizzas!! Hence the extra cost. lol Their pizza is terrible here. Pizza Hut! Donato's!, Masseys! THAT is pizza. __________________ <center><a target="_blank" href="http://dev.datedollars.com/index.php?s=signup&aid=535&cfg=aac"><img border="0" src="http://216.130.172.224/gfy/gsig.gif" width="490" height="100"></a><br><a href="http://dev.datedollars.com/index.php?s=signup&aid=535&cfg=aac" target="_blank"><b><font face="Arial"><font color="#FF99FF"> Buy me away from Slavedriver Smokey!<br>It's May Sig Sweeps!<font></b></center> Last edited by Gemini; 11-23-2003 at 06:11 PM..

11-23-2003, 06:18 PM	#11
Gemini Confirmed User Join Date: Jan 2001 Location: o-HI-o Posts: 7,183	Pizzahut has a VIP club ya kno'. ;-) Go to their site and join... you gets free pizzas and gets to order online and all sorts of goodies from time to time. Coupons too! ;-) Ordering online is great. And they usually beat their time quoted on the site. __________________ <center><a target="_blank" href="http://dev.datedollars.com/index.php?s=signup&aid=535&cfg=aac"><img border="0" src="http://216.130.172.224/gfy/gsig.gif" width="490" height="100"></a><br><a href="http://dev.datedollars.com/index.php?s=signup&aid=535&cfg=aac" target="_blank"><b><font face="Arial"><font color="#FF99FF"> Buy me away from Slavedriver Smokey!<br>It's May Sig Sweeps!<font></b></center>

11-23-2003, 06:21 PM	#12
Spunky I need a beer Industry Role: Join Date: Jun 2002 Location: ♠ Toiletville ♠ Posts: 133,944	Whats the matter with the works anyways?..I can't stand plain pizzas __________________ *YOUR INFORMATION HERE*

11-23-2003, 09:46 PM	#16
foolio ICQ: 178725656 Join Date: Nov 2002 Location: Sunny San Diego Posts: 12,366	The sauce on Papa Johns pizza tastes like shit - its too fucking sweet. Its like somebody put pure sugar on the damm pizza. Pizza hut - learn it, live it, love it __________________

11-23-2003, 05:48 PM	#1
eroswebmaster March 1st, 2003 Join Date: Jul 2001 Location: Seat 4 @ Venetian Poker Room Posts: 20,295	OMG Papa Johns Managers Are Fucking Idiots We order a pizza about once a week from Papa Johns...and weordered a pizza last week and all we want is just pepperoni on one and mushrooms on the other. Anyway the girl running the phones tells me they have a special ..buy The works pizza and a large 2 topping pizza for free and just take everything off of the works pizza except the mushroom and cheese. So now here it is like a week and a half later and I call and they have the same special but the manager tells me she cannot take everything off of the works pizza except the mushrooms and cheese...she won't do it because it "costs more." I tell her after like 5 minutes of discussion that her attitude is getting ready to cost her much more than the ingredients on this one pizza...that I am ready to hang up and I will never use them again. Not only that but I will make a complaint with their formal office...she basically tells me "whatever," and gives me the number. I managed for Taco Bell for 7 years...I would never have ever in my tenure there dreamed of treating a customer that way. I would have never in my tenure there dreamed of telling a customer I would not remove items or ingredients from their order. If I had, I would have received a swift ass kicking from the area supervisor...no shit. What is this world coming to? No one knows what customer service is anymore. __________________ For rent - ICQ 127-027-910 Click here for more details

11-23-2003, 05:51 PM	#2
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992

11-23-2003, 05:56 PM	#4
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	Damnit, I am on a diet and now pizza sounds awesome.

11-23-2003, 06:43 PM	#13
sumphatpimp Confirmed User Join Date: Aug 2002 Posts: 5,235	Pizza Tacos and all the rest of it, you must look like this

11-23-2003, 09:41 PM	#14
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	The coupons are for specfic things, it wasnt pick what you want and we will give it to you. lol