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Old 11-04-2003, 10:24 AM   #1
biskoppen
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2checkout.com service?

My bank told me today that 2checkout did a reserve on my mastercard of 2 times $11.000 ..

Knowing that this is a little more than I should have used it this month I went to 2checkouts website and opened a ticket with priority "extremly important" ..

Here after 8 hours they still haven't answered .. what the hell is that kindof service ???
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Old 11-04-2003, 10:28 AM   #2
rowan
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What do you mean by reserve? A pre-auth charge that doesn't get settled?

What relationship do you have with 2checkout? $22k Sounds like a major fuckup.
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Old 11-04-2003, 10:33 AM   #3
biskoppen
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Yes, reserve is in "they are making sure that they can charge the money" .. or something ..

For what I know I'm only paying my hosting with 2checkout.com ... and thats only about $1000-$1200 a month

I don't think that cybercatinc uses 2checkout .. and even if they do I don't think I bought for $22000 since last months .. ehmm.. charge on my mastercard
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Old 11-04-2003, 10:35 AM   #4
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they put a reserve on your card until the merchant marks an order 'shipped'.. and then they actually charge your card.

So you better be quick!!
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Old 11-04-2003, 10:36 AM   #5
rowan
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Contact your host and see if he can rattle their cage.
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Old 11-04-2003, 10:36 AM   #6
biskoppen
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I'm pretty sure that if someone uses my card (like in stolen number) I can just tell my bank to cancel the payment
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Old 11-04-2003, 10:37 AM   #7
Calvinguy
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You better check your hosting companys overage bandwidth prices
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Old 11-04-2003, 10:40 AM   #8
biskoppen
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Calvin, thats all under control
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Old 11-04-2003, 10:41 AM   #9
rowan
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Hmm... let's take 2 steps back here. 2checkout is a 3rd party biller, therefore - assuming that it's not a colossal fuckup on their part - someone has entered your details on a payment screen and pressed submit. The only hands-off transactions would be rebills for the same amount each month.

Does your host have your CC#?
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Old 11-04-2003, 10:43 AM   #10
rowan
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Let me follow up my last msg... I meant that as a third party biller, only the card holder should be the one pressing submit.
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Old 11-04-2003, 10:43 AM   #11
biskoppen
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No they don't...

The thing I'm just mad about right now are that 2checkout.com hasn't answered after 8 hours
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Old 11-04-2003, 10:53 AM   #12
XxXotic
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they did something similar to me but not near that much money. replied within 3-4 hours actually...
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Old 11-04-2003, 10:55 AM   #13
darksoul
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Quote:
Originally posted by biskoppen
No they don't...

The thing I'm just mad about right now are that 2checkout.com hasn't answered after 8 hours
Their support sucks.
you'll get a reply in a week saying you have to email another dept.
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Old 11-04-2003, 10:57 AM   #14
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Quote:
Originally posted by Calvinguy
You better check your hosting companys overage bandwidth prices

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