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-   -   CCBill MasterCard Informational Release (https://gfy.com/showthread.php?t=155759)

Kimmykim 07-23-2003 10:33 AM

If a surfer does choose to select more than one 'ticket' will he be mailed multiple confirmation emails or a single email?

BradShaw 07-23-2003 10:34 AM

Ron, in the demo, the continue shopping button was larger than the purchase now button. Seems that by making it larger, more people may select it, and exit the join page to "continue shopping". BTW, was good to see you in Vegas for 30 seconds!

John3 07-23-2003 10:39 AM

sounds like an adult shopping cart from hell

RonC 07-23-2003 10:39 AM

Quote:

Originally posted by Lensman
Also Ron, how does this impact MC's CB and credit limits. And what are they?
CCBill is way below the current limits set be MasterCard. We also have a great working relationship with Both Associations so at this time we do not see this a problem.

Affiliate sales will not be tracked below the initial sale. We feel without the economic interest to profit as an affiliate on any additional sales this will only benefit the webmaster and the surfer (i.e. reduced fraud)

Ron C

CoolE 07-23-2003 10:45 AM

Quote:

Originally posted by RonC


In CCbill Admin Section we have a flash demo that will walk our customers through all the details. Please Review this it is extremely helpful.

Each company had to submit to MasterCard a plan of compliance. As a result each of our systems will probably be slightly different. We all had certain criteria that we had to meet. CCbill has had numerous telephone calls and 2 actual meetings in Purchase NY to develop our plan.

The basics are this

1. Customer comes to normal signup form. It looks just like it does today.

2. The start filling it out. IF they use a MasterCard in the Credit Card box. The bottom of the form will change.

3. 1st they will be presented with a second option.
"Purchase NOW, and Continue to shop"

4. At this point first sale is complete.

5. We also have to include a descriptor of what the product is on the signup form.

6. Remember that only customers that Choose MasterCard, and Choose to continue to shop will see the next options.
We at CCbill feel that this will be a very small number of customers.

Ron C

Thanks Ron, I should have checked out the demo first. It is very informative and answers most questions. Well done by CCBill.

RonC 07-23-2003 10:45 AM

Quote:

Originally posted by CoolE
Hi Ron,

1. Is the Shopping section presented DURING the initial signup or AFTER as an "add-on"?

AFTER THEY CHOOSE TO USE A MASTERCARD AND CLICK THE SECOND BUTTON TO "BUY AND CONTINUE TO SHOP" IF THEY CHOOSE JUST TO BUY. THEY NEVER SEE THE SHOPPING CART.

EITHER WAY FIRST SALE IS COMPLETE


2. Is the Shopping section also presented to Visa signups, or just MC?

NO JUST CUSTOMERS THAT ENTER MASTERCARDS


3. Does CCBill have any plans to improve the search feature in the Shopping section? Right now it only looks for the search term in the domain. Will sponsored merchants get a chance to describe their site or label it with keywords to improve this feature?

THE CURRENT SYSTEM ONLINE AT CCBILL.COM WILL BE CHANGED.'
WE EXPECT THE NEW SYSTEM TO BE ONLINE APRPOX AUG 15TH
THE NEW SYSTEM IS MUCH MORE ADVANCED.

4. Any plans to credit affiliates with sales no matter what site they sign up for? Right now, they won't get anything for these crosssells will they?

NO PLANS AT ALL

5. Won't this increase chargebacks, at least directionally, by complicating the signup process?

NO REASON TO PROFIT, JUST THE WEBMASTER AND SURFER CAN BUY MORE. THEY COULD DO THIS NOW BY GOING TO YAHOO.




Thanks in advance.


RonC 07-23-2003 10:48 AM

Quote:

Originally posted by BRISK


ummm....I assume you talk to Mastercard? Didn't you ask them yourself when you were wondering what the point of it was?


HA HA HA HA

IF YOU ONLY KNEW THE CONVERSATIONS WE HAD. I WOULD HAVE WON THE FUNNIEST HOME VIDEO FOR SURE.


RON C

BRISK 07-23-2003 10:52 AM

Quote:

Originally posted by RonC



HA HA HA HA

IF YOU ONLY KNEW THE CONVERSATIONS WE HAD. I WOULD HAVE WON THE FUNNIEST HOME VIDEO FOR SURE.


RON C

So did you ask them or not? Obviously they have a reason why they want this implemented, what is it?

shunga 07-23-2003 10:52 AM

Will the "continue shopping" button open a new window with the original window continuing to the site the surfer joined?

Tipsy 07-23-2003 10:53 AM

Quote:

CCBill?s clients cannot pass any of the consumer?s personal information to CCBill besides consumer email. This means that besides consumer email, two-part forms used for marketing will not be allowed to pass data in to CCBill sign-up forms.
That'll complicate some of the cascading systems.

RonC 07-23-2003 10:54 AM

Quote:

Originally posted by Kimmykim
If a surfer does choose to select more than one 'ticket' will he be mailed multiple confirmation emails or a single email?

Customer will get 1 email for original sale, then they will get a second email if they purchase something via the shopping cart

Ron C

RonC 07-23-2003 10:55 AM

Quote:

Originally posted by BradShaw
Ron, in the demo, the continue shopping button was larger than the purchase now button. Seems that by making it larger, more people may select it, and exit the join page to "continue shopping". BTW, was good to see you in Vegas for 30 seconds!

There are 4 different options for button types. The only difference is more words on the continue to shop.

nobull 07-23-2003 10:58 AM

Quote:

Originally posted by Tipsy


That'll complicate some of the cascading systems.

what if we use MPA2...how will this be effected?

Kimmykim 07-23-2003 11:01 AM

Quote:

Originally posted by Tipsy

----------------------------------------------------------
CCBill?s clients cannot pass any of the consumer?s personal information to CCBill besides consumer email. This means that besides consumer email, two-part forms used for marketing will not be allowed to pass data in to CCBill sign-up forms.
----------------------------------------------------------

That'll complicate some of the cascading systems.

It really shouldn't complicate them, the rule says not be allowed to pass. It should, in its most simple form, mean that cascading systems need to be restructured just a tad in order to be compliant with the specific letter of the rules.

RonC 07-23-2003 11:03 AM

Quote:

Originally posted by John3
sounds like an adult shopping cart from hell
We were told that we had to do it. CCbill feels that we have taken a bad situation and made the most advanced options with the least intrusion on our customers current business practices.
After we see our competitors solutions we will know if we achieved this goal.

Ron C

NetRodent 07-23-2003 11:05 AM

Roughly, what percent of subscriptions are taken with MasterCard?

Tipsy 07-23-2003 11:06 AM

Quote:

Originally posted by Kimmykim


It really shouldn't complicate them, the rule says not be allowed to pass. It should, in its most simple form, mean that cascading systems need to be restructured just a tad in order to be compliant with the specific letter of the rules.

As I understand it it means each tier of the cascading system will require information to be re-entered by the customer rather than the majority of the new form being pre-filled. That can do nothing but impact on sales for those sites using this system.

RonC 07-23-2003 11:14 AM

The Simple Fact is this


The Card Associations have a saying. "It is a Privilege to use there Card not a Right"

We Do not have to understand their logic, nor to they always feel like sharing it. We always have a choice to not accept their cards. The problem is that they have one of the easiest/cost effective forms of payment over the internet. Sure we could use Wires and charge $25.00 per transactions, but as we will all agree this is not cost effective. Since we choose to use their cards we have to play their game, at their park, with their rules.
This just happens to be one of their rules.

Ron C

Backov 07-23-2003 11:18 AM

Quote:

Originally posted by RonC




Good Question.

If you figure out the answer please let me know. I learned a long time ago that when you deal with Logic and Card Associations in the same sentence you will drive yourself crazy. The bottom line was we had 3 choices

1. Comply with their new rules
2. Register every customer like Paypal and pay $1500 each
3. File a lawsuit

CCbill and its Aquirer have decided that option 1 was in the best interest of our Clients at the present time.

I can tell you that over 47 different companies are being forced to change business models. We are told this also includes Non-Adult companies like Amazon.

Ron C

Why didn't you do both 1 AND 3. That would have been best serving your clients, speaking as one of them,

BRISK 07-23-2003 11:19 AM

Ron, in your opinion, why do you think Mastercard wants it this way? What do YOU think the point of all this is?

Kimmykim 07-23-2003 11:19 AM

Quote:

Originally posted by Tipsy


As I understand it it means each tier of the cascading system will require information to be re-entered by the customer rather than the majority of the new form being pre-filled. That can do nothing but impact on sales for those sites using this system.

There will be an impact no matter how you look at, the issue at hand is how to minimize the impact, I think.

RonC 07-23-2003 11:19 AM

Quote:

Originally posted by shunga
Will the "continue shopping" button open a new window with the original window continuing to the site the surfer joined?

It is an orginal window. The pop up blockers cause problem with the other way

Ron C

RonC 07-23-2003 11:26 AM

Quote:

Originally posted by Tipsy


That'll complicate some of the cascading systems.


I can not speak for cascading systems. CCBILL can only write software for its customers. Each Cascading systems should contact CCBill directly for alternative work arounds.

Ron C

RonC 07-23-2003 11:30 AM

Quote:

Originally posted by BRISK
Ron, in your opinion, why do you think Mastercard wants it this way? What do YOU think the point of all this is?

Ask me at the trade show and I will tell you.


Ron C

Tipsy 07-23-2003 11:30 AM

Quote:

Originally posted by RonC

I can not speak for cascading systems. CCBILL can only write software for its customers. Each Cascading systems should contact CCBill directly for alternative work arounds.

Ron C

Understandable. It wasn't a dig at ccbill as your hand is very much forced. Just seems to be one of the biggest pain in the ass things about the whole lot of changes. All these things that have a small impact by themselves add up. Again nothing you can do about it as such.

To an extent if VISA or MC say jump all you really can do is ask how high and try to help those with sites to reach the new height (coo - that was almost 'deep fpr me :) )

RonC 07-23-2003 11:33 AM

Quote:

Originally posted by Tipsy


Understandable. It wasn't a dig at ccbill as your hand is very much forced. Just seems to be one of the biggest pain in the ass things about the whole lot of changes. All these things that have a small impact by themselves add up. Again nothing you can do about it as such.

To an extent if VISA or MC say jump all you really can do is ask how high and try to help those with sites to reach the new height (coo - that was almost 'deep fpr me :) )


GREAT POST.!!!!!!!!!!!!!!!!!!!!!!!!!

There are some good options for cascading systems in our system. I just can not tell all our competitors everything:)))

Ron C

Tipsy 07-23-2003 11:33 AM

Quote:

Originally posted by Kimmykim


There will be an impact no matter how you look at, the issue at hand is how to minimize the impact, I think.


Naturally. Just seemed that for many people it will probably have a bigger impact than most of the rest of the changes and it had been missed by many.

As I said in the post above - all these little things add up. Fortunately not all are bad depending on your perspective.

Kimmykim 07-23-2003 11:36 AM

Quote:

Originally posted by Tipsy



Naturally. Just seemed that for many people it will probably have a bigger impact than most of the rest of the changes and it had been missed by many.

As I said in the post above - all these little things add up. Fortunately not all are bad depending on your perspective.

It is perhaps the MOST important part of the ruling as I see it. But I also see how to work with it and stay within the letter of the law.

RonC 07-23-2003 12:12 PM

FYI


I will be answering questions on YNOT Bob's Radio Show

http://www.theadultwebmaster.com/radio/

in about 20 min


Ron C

Marc De 07-23-2003 12:31 PM

Better get your own merchant account unless you plan on sending hard earned (well paid for) traffic to a form that allows them to OPT OUT of purchasing from you and buying something from another merchant at which point you get paid dick!

What a joke...

RonC 07-23-2003 12:40 PM

Quote:

Originally posted by Marc De
Better get your own merchant account unless you plan on sending hard earned (well paid for) traffic to a form that allows them to OPT OUT of purchasing from you and buying something from another merchant at which point you get paid dick!

What a joke...


Marc De

Time to bust your balls. So you think after they purchase the first site, The surfers first 10 sites listed in the search results page are your sites. Only after they say no those are worthless, and click I want to see more do they get other peoples sites. My suggestion to any webmaster who worries at this point is it is time for new tours if you can not make a sale after 10:))))

Ron C

Marc De 07-23-2003 12:44 PM

Ahhh you are doing it differently than I know some others plan to do it. All I know is the time my webmasters (or myself) have the ability to lose a sale because a processor must give options of ALL their sites is the time I pull out. That is just dumb business :(

The squeeze continues :(

BTW - my post was in no way an attempt to bus your balls. I'm peeved at all the card associations right now for quite obvious reasons :)

Thank goodness I've just secured myself as a Tier 1 dialer provider. Alternative billing methods will continue to rise. Oh, BTW, I have something you might want in terms of alternative payment solutions. I'll grab you in Flordia :)

RonC 07-23-2003 01:00 PM

Quote:

Originally posted by Marc De
Ahhh you are doing it differently than I know some others plan to do it. All I know is the time my webmasters (or myself) have the ability to lose a sale because a processor must give options of ALL their sites is the time I pull out. That is just dumb business :(

The squeeze continues :(

BTW - my post was in no way an attempt to bus your balls. I'm peeved at all the card associations right now for quite obvious reasons :)

Thank goodness I've just secured myself as a Tier 1 dialer provider. Alternative billing methods will continue to rise. Oh, BTW, I have something you might want in terms of alternative payment solutions. I'll grab you in Flordia :)



I heard some of our competitors we not as creative:))) I think the saying was "It would be easier to pay by carrier pigeon than to use their system."

I guess Time will tell. CCBill has always prided itself as being an innovator like ARS

Absolutely lets talk in FL.

Ron C

Mr.Fiction 07-23-2003 02:12 PM

I hope that someone is seriously working on more alternative payment systems for the long term, because one of these days Mastercard and Visa are going to make rules that kill more sales than just finding some other way for people to pay.

spiffy 07-23-2003 02:21 PM

What are we all worried about? Nobody will use it anyway. Think about it. Your customer has just been seduced by your incredible previews, is as horny as can be, and is anxious to get into your members area. They couldn't give a damn about going looking somewhere else after they've already decided they want into your site. I'd say there might be 1 percent of these customers that might give this "continue shopping" option a second thought. Now these 1 percent go over to a search engine that only produces randomly generated results and if I'm not mistaken they don't even get to see the site. They're expected to buy a membership to a site sight unseen. When is the last time you bought a membership based entirely on a search engine description? So now of this 1 percent that went to the search engine maybe .01 percent might buy! Add to this that mastercard purchases are maybe only 15 percent of all online purchases. Consider also that the only cutomers that might fall into this upsell are only those few that actually decided to buy on your site. All things considered you might have one sale per year through this search engine. The conversion ratio would be laughable. Look at this for what it is. It's just CCBill being forced into using a useless feature in order to comply with mastercard regulations.

andi_germany 07-23-2003 02:54 PM

RonC I think CCBill needs to introduce different payment solutions for different cards.

Like pay 29.99 with Mastercard but if you use your VISA pay only 27.99.

This might get more flexibility to the webmasters deciding with card company has fucked them over the most.

JenC 07-23-2003 02:59 PM

Ron,

Loved your segment on the YNOT Bob show today. Very informative. :thumbsup

I think the MC thing is a positive change to all of the knives Visa has been throwing at us lately.

RonC 07-23-2003 03:35 PM

Quote:

Originally posted by topsmutlinks
Ron,

Loved your segment on the YNOT Bob show today. Very informative. :thumbsup

I think the MC thing is a positive change to all of the knives Visa has been throwing at us lately.

Thanks:)))

Ron C

Kimmykim 07-23-2003 03:51 PM

Always something new in the air.

jumangi 07-23-2003 05:02 PM

I don't see a link here to any master card requirements. It sure sounds like a ccbill set up. CCbill certainly came up with a "solution" really quickly. It works for them and I think it is a pile of shit and another way for them to lock webmasters into their system and make more money. This is way, way too fishy for words.:ak47:

Kimmykim 07-23-2003 05:06 PM

Quote:

Originally posted by jumangi
I don't see a link here to any master card requirements. It sure sounds like a ccbill set up. CCbill certainly came up with a "solution" really quickly. It works for them and I think it is a pile of shit and another way for them to lock webmasters into their system and make more money. This is way, way too fishy for words.:ak47:
You just aren't that bright are you?

MadCap 07-23-2003 05:49 PM

Quote:

Originally posted by jumangi
I don't see a link here to any master card requirements. It sure sounds like a ccbill set up. CCbill certainly came up with a "solution" really quickly. It works for them and I think it is a pile of shit and another way for them to lock webmasters into their system and make more money. This is way, way too fishy for words.:ak47:

Thats probably the dumbest shit I have heard in about a year.

:321GFY :321GFY :321GFY

MadCap 07-23-2003 06:11 PM

I think this is a very creative way to deal with these new regs.

I also have to agree with a post I read earlier saying you will more than likely never lose a sale based on the continue shopping feature. Fact is they want the porn and if your tour did its job they are horny and want to wack it. So they will simply click the complete this purchase button and start wackin.


Ron nice work over there. I think its great. You guys have obviously put alot of thought, time and effort into this. All I can say is well done.


For those ccbill clients who havent watched the demo do it. It will answer all of your questions about this.

TheFLY 07-23-2003 06:16 PM

Quote:

Originally posted by RonC
Affiliate sales will not be tracked below the initial sale. We feel without the economic interest to profit as an affiliate on any additional sales this will only benefit the webmaster and the surfer (i.e. reduced fraud)

Ron C

Hehe so now u have a shaver, a scrubber and a skimmer all in one tidy package! :1orglaugh

TheFLY 07-23-2003 06:24 PM

SO now CCBill is like The Hun's Yellowpages of non-free porn...? :glugglug :1orglaugh

jumangi 07-23-2003 06:29 PM

Quote:

Originally posted by MadCap



Thats probably the dumbest shit I have heard in about a year.

:321GFY :321GFY :321GFY

I guess you don listen a lot. Open your eyes and ears. Smell the coffee, the roses or your own farts. But at least listen

Daen 07-23-2003 06:37 PM

Quote:

Originally posted by jumangi
I don't see a link here to any master card requirements. It sure sounds like a ccbill set up. CCbill certainly came up with a "solution" really quickly. It works for them and I think it is a pile of shit and another way for them to lock webmasters into their system and make more money. This is way, way too fishy for words.:ak47:
Hi J's good to see you here.

cash69 07-23-2003 07:01 PM

Quote:

Originally posted by PM2
maybe so the consumer is aware they are purchasing a membership essentially from a broker of several different websites and not just a site owner.

Knowing this, they are more likely to contact ccbill to cancel their membership instead of simply charging back.

Builds awareness that ccbill is the biller, and recognition of what exactly a 3rd party biller is.

what does that matter... mastercard fines you for refunding the customer to.. .doesn't matter if they charge back or want a refund.. you still get fucked

Gutterboy 07-23-2003 07:17 PM

Thank you CCBill for having some class.

Much better than the "yes somethings coming, yes we know what it is, no we're not gonna tell you what just yet" nonsense that the dipshits at IBill decided to pull.

Webby 07-23-2003 07:33 PM

RonC:

Thanks for making yourself available and answering questions!

I like CCBill even more and getting the idea! We are in the "ticket biz"! Nice!! :thumbsup


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