thanks manga, i made this thread to point a wrong business decision according to me. I didn't mind getting termed this way from TB since their program lost value from me long time ago. I see I'm not the only one on this. It's up to them to decide with who they want to do business.

Brad,what's the standard shaving of the industry? 30% ? Who knows, under certain circumstances my account would have a different cb %. :1orglaugh

It's my belief that some sponsors got scared a lot with the new visa rules and without research started taking decisions.

Some of them were pulling a lot of shits and now they are puzzled. In less than a month things will be clear again and then we'll notice if poor business decisions affect your business in a serious degree or not.

Soul_Rebel, I am sure some sponsors shave, could not tell you who as I am too busy doing biz with people I know. I try to do business with trusted companies that I know such as ARS, Max Cash, Top Bucks, Plat Bucks, etc etc.

lets just say for arguments sake that you sent top bucks 100 joins, and 10 of those chargebacked. Can you blame them for canning your account for having a 10% ratio? They have to get under 1%, as we all do.

Brad, i understand,that's why i said who knows.

I don't know,it's the 2nd time i get terminated for cb issue. Few months ago I received a similar email because it happened my 1st sale on a sponsor to be a potential chargeback. They weren't even sure if it was fraudulent transaction when they sent me the email. My account after some emails was reactivated though.

Maybe i'm a high risk webmaster.

Interesting. I would think if the sponsor is getting chargedback 10% of the time, they need to look at themselves as opposed to the webmaster who's sending them the traffic.

UNLESS, that webmaster is blatently lying to get them that traffic.

Webmasters don't control what's inside a members area. We're only responsible for sending them as far as their tour.

Yup its an awful shame when they cut the honest webmasters and then you see someone spamming the same program in your email box :)

I got a similair letter from FLASHCASH recently but they didnt pay me any of the money they owed me. ( i bet the owner is having a vacation on all of our money ).

if you promote www.flashcash.com or www.offshoreclicks.com dont be suprised to wake up one day and find all your money stolen by the owners.



:BangBang: :ak47: :BangBang:

this is the second time a program did that to u.. whats going on with ur signups man!

i've always like topbucks...their sites do well.

i guess we'll all to live with the 'fear' of getting those letters for the next little while.

Intersting how most program owners blame the webmaster for high charge backs. Maybe if the sponsor would actually have content worth 30bucks a month they'd get less charge backs.
Maybe :winkwink:

Some sponsors have given me access to their members area(not TobBucks, never seen their members area) and 90% of them I would not join for 10bucks a month. I have some AVS sites with better content than some of the crap ive seen, lol. Everyone has the same crappy feeds, "Join now. get access to 50,000 movies" LOL gimme a fucking break!! You want less charge backs? Try having some origional content, quality content, contant that the horny surfer can actually get off on.

Note to all program owners: STOP CRYING AND GO UPDATE YOUR MEMBERS AREA.

They did this to me about a year ago... at least you are getting paid... I didn't get paid some of the moneys...

Blame it on Tupac. You are sending too much 'thug traffic' that likes to chargeback.

:glugglug Fight the power that be!50 Bitches

Man, you're ON tonight.....
:glugglug

sounds like football season already...

lots of armchair quarterbacks!!!


if everyone would stop and think.. most programs are protecting their best interest like you protect yours... if your traffic is not converting witha sponsor you pull it... correct???

so if your account is higher than average for chargeback (keep in mind we did not even mention credits)... why should they not have the right to ask you to take your traffic elsewhere???

as least they gave you a heads up.. and they are paying you... could have just closed your account....:2 cents:

I'd like to clarify a few things on the TopBucks accounts that have recently been closed due to high chargeback ratios:

First and foremost, this certainly isn't something that we wanted to do; with the reduction of Visa's chargeback thresold, we felt that closing a small percentage of accounts with unusually high chargeback rates was called for.

Only accounts with chargeback rates in excess of 5% have been closed, along with some accounts that had a high degree of refunds/credits. A very small number of accounts have been closed, and only ones that have had a high degree of chargebacks/credits over the entire history of the account.

I'd also like to say that I'm happy to review individual cases with the webmasters affected, and see if there's something we can work out.

Soul_Rebel, if your account had fewer than 100 transactions (the chargeback rate is based on a percentage of all transactions, including rebills, not just initial sales), then it should not have been closed. Please send me your account number and I will review the numbers - [email protected]

Thanx for that last Note to all program owners :thumbsup

Sounds like you must be sniffing glue, Chargebacks Should have nothing to do with the webmaster promoting a site, its all about the content or how it was being promoted.

If your site meets the sponsors guidlines, then from that point on the surfer is in the hands of the sponsor and if the sponsor cant promote the site terms properly then its the sponsors fault period.

How could a webmaster possibly influence the rate of chargebacks, if his site is within guidlines ? its impossible.

People chargeback for 3 main reasons

1) They cant cancel the memberships ( sponsors fault )

2) The content They were promised Wasnt Delivered ( sponsors fault )

3) They were tricked into signing up for 2 other sites they didnt ask for ( sponsors fault )


Wanna know why you got cut even though you were under 100 signups :) because they include all the signups you werent paid for :)

Example:

if u get 80 signups the sponsor usually tries to add 2 free trials to other sites so really your 80 signups might be 240 signups, now if 4 people cancel and each person was signed up for 3 of the free trials that would equal 12 cancels on your 80 signups. putting you well above the limit, even though in reality the 4 that cancel make up only 5% of the memberships you were being paid for .

Can someone PLEASE explain to me how it would be a webmaster's fault for chargebacks on REBILLS??

This is clearly the fault of the program. Or am I missing something?

Quentin you have mail. To clarify the account had 98 initial transactions (trials). I don't know further info on cross sales,rebills etc since those stats are not provided to affiliates. You set the security standards on how you'll reduce cbs, I just questioned them.

My account was closed too..

I sent them 92 signups it looks like. But I have only sent them a few in the last few months..

Most of my signups went to big cock sex, which may explain the high cancel rate. This was all off mailer traffic. So no deceptive ads on my part.



Chris

So, you sent honest traffic to a paysite.

Member sees that 90% of the big cock sex photos are photoshopped.

Member is pissed off because he likes to see a "real" big member.

Member chargebacks.

Naturally, they cancel your account for high chargebacks.

Based on your word, your only mistake was sending traffic to a site (or niche) that has pretty much nothing but fake content.

For shame.

Sexyavs - email me your TopBucks account number, and I'll take a look at the account; with a relatively small number of sales like that, it's highly possible that the account was "flagged" in error during our scan. If so, we'll leave it active, of course.

To clarify, none of the accounts notified today have been shut down yet; we didn't schedule a large number of accounts for closure, and none were to be shut down until webmasters had a chance to reply and ask questions. We also continue to track sales after accounts have been closed, and continue to log the information. Any accounts that may have been closed in error would be credited for sales made during the period that they were closed.

For any webmasters who received a similar notification, if you have questions, email [email protected] and/or me personally at [email protected] and we will review the account with you in greater detail.

Thanks,
- Q.

just a funny thing i noticed.


ur banner pops up with the word REALITY.. hmm tough eh?

How many of my 65 sales were chargebacks?

I got a reply from Quentin that he examined the account and that was problematic in error on their part and not an issue of chargebacks with some further info.

I can tell you this gave me a relief since at least for the moment i'm not the source of all chargebacks in this industry :glugglug


Anyway, best thing to do is to request to take a look again on your account.

The problem are the surfer and the pre-checked cross sales boxes. If a horny surfer forgot to uncheck and see a $80 bill on his CC-statement, he will chargeback.
It's also a moral hazard problem. If he knows he can chargeback with no costs, maybe he will do so. Has a processing firm no rights to get the money back? Is there for a way to blacklist such surfers? That's legal online fraud.

I couldn't agree more. There used to be a site called Busty-Amateurs. I used to work for them. They shot all their own content and updated 5 days a week. They also gave their webmasters free memberships to the site, and let them use that content to promote. If a pay site has original content and they update regularly, they chargebacks will be under 1%. Too many programs out there that run pay sites with all leased videos and galleries. That shit won't cut it anymore. If you want to stay under 1%, then shoot your own shit. And for your tours, keep them simple. All these tours are the same. Too much text readnig "100,000 galleries, 100,000 videos." The net is oversaturated with these tours. Promote tours that are original, and watch the money come in month after month.

http://www.wantongirls.com/samples.html

feed your members good stuff and they will be loyal - well more loyal than they would be with all plugin and overexposed content.


photos, videos, made to order

Wrong, wrong, wrong, wrong, wrong.

Okay, maybe mostly right, but I have BIG issues with number 2.

Many, many webmasters WAY overpromise what their sponsors can deliver. That's just bad business. Before you promote a site, get a pass and check out the members' area. If it's not up to snuff, either don't promote it, or don't lie about it. Simple. If you can't or won't get a members' area pass, use text from the tour. That way you're not promising anything the sponsor isn't. THEN you can say it's the sponsor's fault.

Hmmmm...while I have always and will always accept that in many cases crap sites and the inability to easily cancel will cause higher chargebacks (please note this is a generic statement only and not aimed at topbucks) people either miss or just like to ignore the obvious.

Per signup programs (especially those with high payouts) attract CC fraud. Some cheats will go flat out with 100% stolen CC info until closed whereas others mix it up in with real sales. However the fact remains they attract fraud and often one of the only ways to find it is to look for higher CB's on an account.

However, given the sales figures quoted here and the fact that refunds are taken into account too it really does look like some accounts were closed without being looked at properly SR being just one. Unfortunately TB are not the first to do that and get it wrong.

Again - crap sites et al will also cause them however, few partnership programs seem to be suffering from the high CB problem but then they also don't attract people who make BS signups with stolen cards. Looks like TB are trying to thin those out and hitting far too many honest people on the way.

Glad I'm not the only one with a huge drop in ratios with them lately :)

Maybe you should take a look at cowlist.com or frogsex.com or 5000 other tgps. You really think there is no apparent reason why the ratios are gone to shit? Jesus...

Agreed!

I admit, the last time someone posted a backdoor list to membership areas I took a quick look into 6 or 7 of them (even from big companies) and I didn't found a single one for which I wouldn't do a chargeback. Not only that the content sucked and wasn't originally also the layout was totally confusing and boring.

I wonder what kind of "error " was it and have they made this "error" on other cancellerd accounts

If your looking for a proggy to try then take a look at PG Bucks :thumbsup

Well, here's a shocker. I agree with Brad.

The bottom line in this situation is that many programs are going to do things that resellers don't agree with, in order to manage their businesses at a level that is in compliance with Visa regulations.

I like Soul Rebel, and I hope that TB can work something out with him.

However -- I would fully expect EVERY program to sit down and evaluate their resellers accounts, since if they don't, I'd be willing to be their processors will do it for them.

This is going to mean some harsh measures for some programs and some honest and perhaps innocent people are going to suffer in the process.

But at the end of the day a program can't go to Visa and defend their programs being out of compliance, so the trickle down effect is going to be there.

Keep in mind that if these programs don't get in compliance they won't be around and that would cause alot more financial grief for alot more people than a selective thinning of the herd.

While I agree with this, I'm assuming most of the programs are terming accounts that have a higher than average cb %.

Example: Affiliate A's traffic is constantly below the 1% rate and Affiliate B's traffic is closer to 10%, are you really going to keep Affiliate B around?

Program owners sometimes have to make decisions like this and it will probably continue and get worse the next month or two.

While I think overall, we can all share the blame: surfers learning to chargeback, programs ripping off surfers, affiliates having unrealistic expectations with the value of their traffic, etc.

Interesting times indeed...while it's happening sooner than I thought, I've been talking about this for awhile: soon it'll all be invitation only for per signup options and possibly even invitation only to join most any program.

hi Kimmykim, thank you, it's mutual

it was an error, the account is still active :-)

well none of my traffic comes from tgp's but if you are saying there is too much free stuff out there, then yeah, i'd agree. my ratios doubled in one week, with no real changes in my traffic, content, or sponsors. the only notible change was the july 4th weekend, and this visa stuff.

Playboy,
the only reason we ever terminate webmasters without pay is when they do credit card fraud, or when they spam. We do not terminate webmasters based on chargeback ratio.

Flashcash is 100% honest, we count every sale, we pay for every sale.

If you have a personal issue, please mail me at [email protected] and I'll take a look at your account.

Note offshoreclicks is NOT run by Flashcash. Did you think they are? Maybe you are confused about what happened? Drop me an email and we'll get this resolved.

wonder if the outcome would be same if you weren't a "star" from GFY :2 cents:

Bro it is no big deal. You are getting paid for the traffic. Recieve the check, cash it, then tell them to fuck off. Wipe all links to their sites permanently and just divert their emails to your recycle bin.