Not at all worried about 1%

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  • Donny
    As you wish...
    • May 2002
    • 13754

    #1

    Not at all worried about 1%

    My average for the entire year is 0.3% CB.

    Are most sites really higher than 1% ?

    I don't see how a legit site would be...
  • xxxdesign-net
    My hips don't lie
    • Nov 2002
    • 10129

    #2
    well, we will all join your site and chargeback!

    Comment

    • gothweb
      Confirmed User
      • Jun 2002
      • 8849

      #3
      I looked recently, and was surprised to see that mine was not far from 1%. I think it's easier than it looks to get to that point, since I hardly notice any chargebacks.

      Photos by Ian X.: Distinctive photos of goth babes.
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      • cash69
        So Fucking Banned
        • Oct 2002
        • 1052

        #4
        it might not be hard.. but all it takes if your a smaller site.. is a couple people to charge back 3 - 4 months and your fucked.. kindove like taking a gamble.. 1 day your fine at .4% then you get 3 fuckers that charge back a few months and you jump to 1.2%.. then they take your money and you can't do shit about it

        Comment

        • xxxdesign-net
          My hips don't lie
          • Nov 2002
          • 10129

          #5
          just btw... are we talking about chargeback asked directly to VIsa? Or chargeback asked to your processor (and visa)?

          Because as for the processors, they can be tougher if they want to and can demand solid reasons before giving a chargeback...
          Last edited by xxxdesign-net; 07-02-2003, 07:35 PM.

          Comment

          • Drake
            Hello world!
            • Mar 2003
            • 12508

            #6
            Originally posted by DonovanPhillips
            My average for the entire year is 0.3% CB.

            Are most sites really higher than 1% ?

            I don't see how a legit site would be...
            I think you're right that most sites wouldn't be. Not sure though, just speaking from personal experience.

            Comment

            • John3
              Confirmed User
              • May 2003
              • 1214

              #7
              Do you guys know how to calculate 1%?????

              There is no fucking way to stay under 1% doing adult stuff. Most NON-ADULT sites selling any sort of subscription are over 1%.

              Hook 'em.

              Comment

              • heymatty
                Confirmed User
                • Oct 2001
                • 2188

                #8
                I am well under 1%, but last month I had 2 people chargeback 11 transactions combined. So you have to do 1100 clean transactions because of two assholes.

                Its not hard to see how small sites could get in trouble, especially as some small amateur sites are on pretty lame hosting and go down for a week at a time.

                Cashlantis ~ Black Book Cash

                Comment

                • Mr.Fiction
                  Confirmed User
                  • Feb 2002
                  • 9484

                  #9
                  They should make it 50% to be fair.

                  Don't be lazy, protect free speech: ACLU | Free Speech Coalition | EFF | IMPA

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                  • XYCash
                    Confirmed User
                    • Jun 2003
                    • 582

                    #10
                    Originally posted by John3
                    Do you guys know how to calculate 1%?????

                    There is no fucking way to stay under 1% doing adult stuff. Most NON-ADULT sites selling any sort of subscription are over 1%.
                    lol..of course there is. We are usually at .63 or below. There are definitely times when we have rolled over 1%...but we've instituted new fraud controls and they are definitely working.

                    I'd like to add tho, that I think this is just one more instance of VISA putting the squeeze on the adult industry...and I certainly don't agree with it at all.
                    XYCash Gay Affiliate Programs - Making Money For Webmasters Since 1999 - click here to sign up

                    Comment

                    • Gman.357
                      Confirmed User
                      • Oct 2002
                      • 2796

                      #11
                      Originally posted by DonovanPhillips
                      My average for the entire year is 0.3% CB.

                      Are most sites really higher than 1% ?

                      I don't see how a legit site would be...
                      Very simple. Do over 100 sales a day @ $2.95 for 3 day trial. You WILL have a few assholes forget to cancel the trial (it's just a matter of mathmatics), and they spot it on their statement a few months later, charging back all those recurring months.

                      Bye-bye 1%. And you can be PERFECTLY legit.

                      It's total bullshit think it can't happen to you. Because you have no control over what your surfers do. There are some who will charge back because their wife questioned the charge, and they said 'duh. I don't know what that is. Charge it back.'

                      If you get a lot of your paysite income from TGP traffic, and do heavy volume... you're at risk.


                      Ouch.

                      Comment

                      • XYCash
                        Confirmed User
                        • Jun 2003
                        • 582

                        #12
                        Originally posted by DonovanPhillips
                        My average for the entire year is 0.3% CB.

                        Are most sites really higher than 1% ?

                        I don't see how a legit site would be...
                        Donavan, BTW ...u do realize that it's calculated month to month. In other words...say you have a GREAT july...fantastic sales. Then September rolls around and the chargebacks start to roll in from July - those are calculated for Septembers chargebacks - not july

                        Chargebacks aren't compared against the month the sales were made, but the month the chargebacks come in.
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                        Comment

                        • goBigtime
                          Confirmed User
                          • Nov 2002
                          • 7761

                          #13
                          Originally posted by Gman.357


                          Very simple. Do over 100 sales a day @ $2.95 for 3 day trial. You WILL have a few assholes forget to cancel the trial (it's just a matter of mathmatics), and they spot it on their statement a few months later, charging back all those recurring months.

                          Bye-bye 1%. And you can be PERFECTLY legit.
                          So dump the trial?

                          If the 1% starts hurting too many people that would probably be the best way to go -- full membership.

                          That way there are no surprises for the surfer.

                          Comment

                          • Donny
                            As you wish...
                            • May 2002
                            • 13754

                            #14
                            Originally posted by Gman.357


                            Very simple. Do over 100 sales a day @ $2.95 for 3 day trial. You WILL have a few assholes forget to cancel the trial (it's just a matter of mathmatics), and they spot it on their statement a few months later, charging back all those recurring months.

                            Bye-bye 1%. And you can be PERFECTLY legit.
                            OR:

                            You can do what I did. I took a look around at the very large, established websites such as amkingdom and karups and noticed that THEY don't offer trials. And the also DON'T do the pop-up hell thing. So as a result their MEMBERS are usually happy.

                            SO when I started my pay site more than 2 years ago I chose NOT to offer trials. They either pay for a month minimum or they don't get in. I also don't ANNOY them by having pop-ups on my site.

                            And that is why my chargeback ratio has been 0.3% for the entire year.

                            These rules will just make this industry become more straight forward with surfers. To me, I give "straight forward" two thumbs up!!

                            Comment

                            • cash69
                              So Fucking Banned
                              • Oct 2002
                              • 1052

                              #15
                              Originally posted by goBigtime


                              So dump the trial?

                              If the 1% starts hurting too many people that would probably be the best way to go full membership. That way there are no surprises.
                              how will that help? if they are going to charge back they are going to charge back.. without a (paid) trial you will get less transactions.. so 1 charge back can hurt you more

                              Comment

                              • goBigtime
                                Confirmed User
                                • Nov 2002
                                • 7761

                                #16
                                Originally posted by DonovanPhillips


                                These rules will just make this industry become more straight forward with surfers. To me, I give "straight forward" two thumbs up!!
                                Deception & too much fine print is probably half (if not more) of why we (as an industry) are being regulated in the first place.

                                Comment

                                • Donny
                                  As you wish...
                                  • May 2002
                                  • 13754

                                  #17
                                  Originally posted by cash69
                                  how will that help? if they are going to charge back they are going to charge back.. without a (paid) trial you will get less transactions.. so 1 charge back can hurt you more
                                  Less transactions without trials? Definitely.

                                  Less money? Seriously doubt it.

                                  I have a very good conversion ratio with my site, and I do not offer trials.

                                  Comment

                                  • Dax
                                    Confirmed User
                                    • Apr 2002
                                    • 3161

                                    #18
                                    If you all think that 1% is shit.. On one of my sites.. since most of my traffic is from out of the country.. I am at about 4%

                                    Which blows....

                                    Comment

                                    • whitey
                                      Confirmed User
                                      • Oct 2002
                                      • 125

                                      #19
                                      I run a small specialty site that has been up for about three months. I don't expect many sales from the site, but we have made about 100 thus far during testing (prior to bringing an affiliate program up) and have yet to receive a cb.

                                      If you are getting much more than 1%, you better check the product that you offer. Operators comfortable with running 2.5% cbs on their site are operators comfortable with deceiving their customers.
                                      Liquid Web - Managed Dedicated Servers

                                      Comment

                                      • Sly_RJ
                                        Live Hard - Die Hard
                                        • Feb 2002
                                        • 17042

                                        #20
                                        Originally posted by whitey

                                        If you are getting much more than 1%, you better check the product that you offer. Operators comfortable with running 2.5% cbs on their site are operators comfortable with deceiving their customers.
                                        Bull shit. There's only so much someone can do to prevent chargebacks. There will always be a few unhappy pricks that think they're real smart by charging back for free porn.

                                        When is someone going to institute a universal porn pass? People can buy these cards/passwords and put them towards porn sites of their choosing. A credit based system. Surfer buys credit. Surfer uses credit.

                                        I want to see this work.
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                                        Comment

                                        • Drake
                                          Hello world!
                                          • Mar 2003
                                          • 12508

                                          #21
                                          Originally posted by Gman.357


                                          Very simple. Do over 100 sales a day @ $2.95 for 3 day trial. You WILL have a few assholes forget to cancel the trial (it's just a matter of mathmatics), and they spot it on their statement a few months later, charging back all those recurring months.
                                          This makes sense. Sites that offer trials are probably ones most affected by this.

                                          Comment

                                          • Theo
                                            HAL 9000
                                            • May 2001
                                            • 34515

                                            #22
                                            Originally posted by Sly_RJ

                                            Bull shit. There's only so much someone can do to prevent chargebacks. There will always be a few unhappy pricks that think they're real smart by charging back for free porn.

                                            yeap

                                            Comment

                                            • MarkTiarra
                                              Confirmed User
                                              • Aug 2002
                                              • 3833

                                              #23
                                              Originally posted by DonovanPhillips
                                              My average for the entire year is 0.3% CB.

                                              Are most sites really higher than 1% ?

                                              I don't see how a legit site would be...
                                              I think for the guys running real tight ships the only real concern here is if you do pay per sign and get smacked with a webmaster running fraud charges through who is trying to make a quick buck. Not all chargebacks are the fault of a BS webmaster.

                                              Retired Pornosticator

                                              Comment

                                              • Carrie
                                                Confirmed User
                                                • Apr 2002
                                                • 3162

                                                #24
                                                Even the sites heavily focused on customer service an interaction - like amateur sites - can get hit *hard* by an asshole who knows he can chargeback.
                                                One lady on amateurmasters had a member who came to her site almost daily, was present and in chat for *every* webcam show, she thought he was a fantastic member.
                                                After 8 months he charged ALL 8 months back at once.
                                                She never got the opportunity to show the logs, show the IP addies or emails or chat logs... nothing. He told Visa to charge it back and they did.

                                                Running a tight ship and fawning all over your customers isn't always enough - the customers have learned that they can legally commit fraud through Visa and that's all they need to know.

                                                Comment

                                                • JDog
                                                  Confirmed User
                                                  • Feb 2003
                                                  • 7453

                                                  #25
                                                  Originally posted by xxxdesign-net
                                                  well, we will all join your site and chargeback!


                                                  Yea, sounds like a good idea!

                                                  jDoG
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