Tech Paxum App scan QR code - GoFuckYourself.com

TurboB · 04-15-2024, 11:10 AM

While logging to Paxum on desktop PC I have this:
"Scan this QR code with your linked mobile device to access your account".

Scanning with phone's QR code scanner does not helps.
I am dumb enough and can't find this option inside Paxum App.

Any ideas?

GoCastaway · 04-15-2024, 11:51 AM

Quote:

Originally Posted by TurboB

While logging to Paxum on desktop PC I have this:
"Scan this QR code with your linked mobile device to access your account".

Scanning with phone's QR code scanner does not helps.
I am dumb enough and can't find this option inside Paxum App.

Any ideas?

Did you installed the Paxum app?

TurboB · 04-15-2024, 11:52 AM

Quote:

Originally Posted by GoCastaway

Did you installed the Paxum app?

Yes, and it is working fine.

bgmen · 04-15-2024, 12:11 PM

Edited: Using the phone's camera, you should see a link to the app where you can approve the login. Tried it on Android and it just works.

xxx6live · 04-15-2024, 12:11 PM

Quote:

Originally Posted by TurboB

While logging to Paxum on desktop PC I have this:
"Scan this QR code with your linked mobile device to access your account".

Scanning with phone's QR code scanner does not helps.
I am dumb enough and can't find this option inside Paxum App.

Any ideas?

Scan it with the phone´s camera, it contains a link to open the Paxum app to approve the login.
Just tested on iPhone, opens a yellow link to click on.
Maybe your phone is different...

TurboB · 04-15-2024, 12:28 PM

Quote:

Originally Posted by bgmen

Edited: Using the phone's camera, you should see a link to the app where you can approve the login. Tried it on Android and it just works.

I am getting strange long code while scanning with phone's scanner - pax:// - which can be copied, but not opened.

Edit: of course it can't be opened as it is not http.

TurboB · 04-15-2024, 12:37 PM

Quote:

Originally Posted by xxx6live

Scan it with the phone´s camera, it contains a link to open the Paxum app to approve the login.
Just tested on iPhone, opens a yellow link to click on.
Maybe your phone is different...

Xiaomi on Android 14. Link starting pax:// - which is not http(s):// - and can't be opened.

bgmen · 04-15-2024, 12:56 PM

Quote:

Originally Posted by TurboB

I am getting strange long code while scanning with phone's scanner - pax:// - which can be copied, but not opened.

This is a shortcode for the Android app. Check if Paxum has the necessary permissions, especially the camera. Also, if there is any additional system protection, it may block the application.

xxx6live · 04-15-2024, 01:11 PM

Strange.

Also, if the app on the phone is already open and logged in, the notification pops up and I can just tap on it to approve the PC login. No need for the QR.

TurboB · 04-15-2024, 01:11 PM

Quote:

Originally Posted by bgmen

This is a shortcode for the Android app. Check if Paxum has the necessary permissions, especially the camera. Also, if there is any additional system protection, it may block the application.

For Paxum app was allowed camera and microphone.
Notifications was blocked.
After enabling it now I can login on desktop even without any scans of QR - only by approving in app.

Thanks.

GoCastaway · 04-15-2024, 01:45 PM

Quote:

Originally Posted by TurboB

For Paxum app was allowed camera and microphone.
Notifications was blocked.
After enabling it now I can login on desktop even without any scans of QR - only by approving in app.

Thanks.

Good to hear that it works now

BigFurry · 04-15-2024, 01:59 PM

They really should add a QR reader inside the Paxum app though, would make it a lot easier

RuthB · 04-15-2024, 03:15 PM

Quote:

Originally Posted by TurboB

For Paxum app was allowed camera and microphone.
Notifications was blocked.
After enabling it now I can login on desktop even without any scans of QR - only by approving in app.

Thanks.

I'm glad things are working for you! Don't forget, we do have Live Chat on our website if you encounter any further issues. You can reach our team there, or by opening a ticket, or sending an email to support.

Quote:

Originally Posted by BigFurry

They really should add a QR reader inside the Paxum app though, would make it a lot easier

As a 'non-tech' I don't know the viability, but thanks for your suggestion! I'll pass it along to the Devs

04-15-2024, 11:10 AM	#1
TurboB Confirmed User Industry Role: Join Date: Dec 2016 Posts: 1,046	Paxum App scan QR code While logging to Paxum on desktop PC I have this: "Scan this QR code with your linked mobile device to access your account". Scanning with phone's QR code scanner does not helps. I am dumb enough and can't find this option inside Paxum App. Any ideas?

04-15-2024, 12:11 PM	#4
bgmen Confirmed User Industry Role: Join Date: Aug 2016 Posts: 199	Edited: Using the phone's camera, you should see a link to the app where you can approve the login. Tried it on Android and it just works.

04-15-2024, 01:11 PM	#9
xxx6live Confirmed User Industry Role: Join Date: Dec 2012 Location: Scandinavia Posts: 279	Strange. Also, if the app on the phone is already open and logged in, the notification pops up and I can just tap on it to approve the PC login. No need for the QR.

04-15-2024, 01:59 PM	#12
BigFurry Confirmed User Industry Role: Join Date: Nov 2003 Posts: 1,571	They really should add a QR reader inside the Paxum app though, would make it a lot easier