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Old 03-11-2024, 12:08 PM   #1
nickey1952
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Paxum Ruth you do not answer your email or calls

What is wrong with Paxum customer service, they do not return phone calls or email!!!
Does anyone have a different solution than paxum or know how to fund ones paxum account without using crypto?
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Old 03-11-2024, 02:54 PM   #2
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I apologize nickey. I thought I had replied to your last email in our ongoing email chain when you sent it, but apparently I only thought I had, I'm sorry. I replied to you again today.

I'm awaiting an internal update regarding your account and the subject we discussed. I apologize for the inconvenience and delay.
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Old 03-11-2024, 03:08 PM   #3
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The power of GFY . . .
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Old 03-11-2024, 08:38 PM   #4
lovebitch
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Originally Posted by RuthB View Post
I apologize nickey. I thought I had replied to your last email in our ongoing email chain when you sent it, but apparently I only thought I had, I'm sorry. I replied to you again today.

I'm awaiting an internal update regarding your account and the subject we discussed. I apologize for the inconvenience and delay.
You guys are charging way to much for bank transfer to India, please do help your Indian Customers.
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Old 03-11-2024, 11:13 PM   #5
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Originally Posted by lovebitch View Post
You guys are charging way to much for bank transfer to India, please do help your Indian Customers.
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Old 03-12-2024, 06:39 AM   #6
2MuchMark
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Hahahahaha.... that made my day.

nickey1952, Ruth and the rest of Paxum are good people. I don't know how it all works exactly but I am pretty sure it is complicated especially when having to deal with all kinds of rules and regulations in various countries. Of course not receiving funds when expected can be stressful, but cut Ruth some slack. She & Paxum have your back.

Cheers & Good luck!
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Old 03-12-2024, 07:38 PM   #7
nickey1952
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She replied only after 2 calls 2 emails and finally after gfy post i got an answer. Please tell that to our affialets that want to be paid by paxum..
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Old 03-13-2024, 05:31 PM   #8
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She replied only after 2 calls 2 emails and finally after gfy post i got an answer. Please tell that to our affialets that want to be paid by paxum..
Your affiliates should hop on to GFY . . .
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Old 03-13-2024, 06:09 PM   #9
bmwracer41
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Paxum

Ruth has always been on point

i start with support@paxum, they answer immediately , if i dont understand, i hit ruth or add , never an issue

only issus is for us americans pulling money out, that hurt


i tried the ach function, i thought good and bank rejected, it was a test for $ 50, when i got email saying on way, then i dod $ 350, thats in limbo, praying on way to my bank or i screwm and ruthie poo


good luck all
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