MojoHost tech asked what the ticket # was after I sent him a URL with ticket # in it, unbelievable..

100 support tickets


They all know me, too..

You know how when someone in the group gets out of line in public and the people that they're with get all uncomfortable but still support them since they're stuck with them, but secretly want that person to leave? That's what you're doing here..

The bottom line is my points were clear, valid, and were addressed appropriately. It doesn't matter what anyone else thinks, because they aren't involved and didn't experience the issues. It does matter that people are aware though especially with a well-known service provider.

For anyone who said, "Well, I never had an issue!" -- that's like driving a certain car brand and when someone gets into a car wreck due to a manufacturer defect, they all say "Well, WE never had any issues with that car!" - OK and what is your point? That's illogical. That doesn't mean that someone else DIDN'T experience an issue.

Ok Karen.

Sry, your feelings got hurt on an item that had nothing to do with you.

They weren't all actually valid.
For example, that cry with .htaccess has nothing to do with them, and everything to do with your sysadmin (or you not having one and "paying more then 4k in hosting"). And if they were in charge of your setup, pretty sure you had moved from somewhere where .htaccess was valid and did not let them know about it once they set you up on their host. In any of those cases, it's on you, or your lack of proper work force, or their knowledge. That's one.
Other is your rant on aws. I'd go as far and say there's hardly 2-3 companies here that really need and could use aws and their scaling. All other are peanuts pretending they need aws scaling, or fallin for aws sales pitch. Also, for aws you better get some dedicated aws sys guys (not guy, guyS) to do your stuff, else you'll run yourself in circles with all their bullshit stuff. Don't even get me started on IAM's .

In any case, from an independent perspective (ie. mine), start of your thread looked valid. 4hr downtime, tech not knowing ticket number. All valid points that should be addressed and should not be taken lightly. Then it turned into a witch hunt, bashing whole mojo tech for no reason, threatening to move everything away, and along with your 180 after you had "talks" looks more like some type of you wanting to be compensated beyond what you should be for your moral (not business) hurt.

The tickets, they never stop here at MojoHost

Hi everyone,

Be kind to each other and go back to work

Have a great day and thank you everyone for your business.

Brad

work is a 4 letter word

. . . . . . . . .

You obviously don't understand that one of the draws of MojoHost is that they provide sysadmin services. Yes, we have dedicated DevOps people now since 30 days ago.

I appreciate that you see the validity of the initial points, thank you for conceding that at least. I don't hate you either. I see you are bringing up points and I am willing to hear them out and think about them.

I understand what "managed hosting" is. You however did not. And for someone whos hosting bill "is not 4k" this should be rather self explanatory, even before this thread. Managed hosting != i dont need a sysadmin and can save costs on that department.

But in which folder do you upload this if you don’t know where that folder is…

chicken or the egg?

#

Whatever folder is being served by your web server be it apache or nginx.

i use mojohost, but im i guess in a different category, my servers have no management services because i manage my own stuff, so the tickets i have had to submit have been non technical just minior things they have always been answrered promptly.

hopefully this gets solved, good luck to you and your company/team

Its the folder that gets revenue from pre-paid gallery placements on the top 15 spaces and banners. the rest of the folders are free placements...

Mojo host only the best