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Old 06-17-2022, 08:16 AM   #1
xmonkeys
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Paxum No Longer Able To Add Intermediary Bank Info

Hi,

Is anyone else having issues obtaining their funds from paxum via an intermediary bank?

This used to not be a problem, but now they are not able to send US funds to banks via intermediary banks, and no Local transfer is available either in the US.

Has anyone else encountered these issues?
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Old 06-17-2022, 08:22 AM   #2
fuzebox
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Are intermediary bank details still a thing? Swift code lookup generally gives the bank all the instructions they need.
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Old 06-17-2022, 08:34 AM   #3
nikki99
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Quote:
Originally Posted by fuzebox View Post
Are intermediary bank details still a thing? Swift code lookup generally gives the bank all the instructions they need.
what fuzebox said , we used intermediary bank back in 2005 ... not anymore
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Old 06-17-2022, 10:22 AM   #4
xmonkeys
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The bank I use is too small, it is a boutique bank, so that is the only option they give me.
I didn't have an issue with this before, like last month, seems that now Paxum no longer is able to offer that!
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Old 06-17-2022, 10:35 AM   #5
RuthB
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Quote:
Originally Posted by xmonkeys View Post
The bank I use is too small, it is a boutique bank, so that is the only option they give me.
I didn't have an issue with this before, like last month, seems that now Paxum no longer is able to offer that!
I recommend you open a ticket inside your account, or email [email protected] so that our support team can look into this for you.
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Old 06-17-2022, 10:55 AM   #6
xmonkeys
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Originally Posted by RuthB View Post
I recommend you open a ticket inside your account, or email [email protected] so that our support team can look into this for you.
I have, and I was told that you are no longer able to add intermediary bank info!😞

This was the message: "Unfortunately, we can no longer interfere in the wire transfer process by adding the intermediary bank details."
Which seems a bit odd, as most banks will send a request to find out if there is an intermediary bank attached to the request.
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