Paxum payment delays, is it just me?

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  • ContentBay
    Confirmed User
    • Jun 2015
    • 398

    #1

    Paxum payment delays, is it just me?

    I went for a USD wire transfer 20 days ago.

    Still I'm in the 'processing' phase.

    Wrote to them then got:

    'Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

    We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.'


    10 days is enough for red lights to go off, even less, but 20 and counting

    Anybody else had any issues like this?
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  • ianmoone332000
    Confirmed User
    • Jun 2014
    • 1706

    #2
    Im waiting for mine to drop as well. Hope its not a big issue
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    • SAMANTAmax
      TieMeUp
      • Jul 2008
      • 7046

      #3
      Money in motion, hope it will solvvery soon.
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      • desertz1
        Confirmed User
        • Sep 2010
        • 32

        #4
        Similar issue here, EFT transfers returned, some kind of technical error.
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        • gar
          Confirmed User
          • Feb 2021
          • 462

          #5
          I got money in a day. They're fast.
          Today. But not USD.
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          • Sharon1974
            Confirmed User
            • Dec 2011
            • 566

            #6
            Just did a FTP, in euro, within one hour on my bank account! It's been fast like this for month's now.
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            • RuthB
              Let's Get Paxumized!
              • May 2005
              • 7248

              #7
              Originally posted by ContentBay
              I went for a USD wire transfer 20 days ago.

              Still I'm in the 'processing' phase.

              Wrote to them then got:

              'Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

              We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.'


              10 days is enough for red lights to go off, even less, but 20 and counting

              Anybody else had any issues like this?
              Hi there,

              We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

              I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

              Anyone still awaiting a Paxum withdrawal should receive it very soon!

              If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

              Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.
              Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
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              • nikki99
                Supermodel
                • Nov 2004
                • 23087

                #8
                Originally posted by RuthB
                Hi there,

                We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

                I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

                Anyone still awaiting a Paxum withdrawal should receive it very soon!

                If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

                Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.

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                Comment

                • zijlstravideo
                  Confirmed User
                  • Sep 2013
                  • 806

                  #9
                  Originally posted by Sharon1974
                  Just did a FTP, in euro, within one hour on my bank account! It's been fast like this for month's now.
                  Same.

                  Transfer finished in about 5 minutes or so... And yes, it has been this fast since a few months.
                  Contact: email

                  Comment

                  • desertz1
                    Confirmed User
                    • Sep 2010
                    • 32

                    #10
                    Just had the standard reply from Paxum blah blah 5 business days etc. So what used to take 5min now takes 5 business days. Big thumbs down from me.
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                    • sandman!
                      Icq: 14420613
                      • Mar 2001
                      • 15431

                      #11
                      Another epass in the making
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                      Comment

                      • Focus
                        Last of a dying breed.
                        • Jun 2004
                        • 669

                        #12
                        Originally posted by RuthB
                        Hi there,

                        We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

                        I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

                        Anyone still awaiting a Paxum withdrawal should receive it very soon!

                        If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

                        Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.
                        Could you look into your dm's please. Thank you

                        Comment

                        • mechanicvirus
                          Confirmed User
                          • Feb 2005
                          • 4219

                          #13
                          Originally posted by sandman!
                          Another epass in the making
                          ibill was better

                          Comment

                          • cosis
                            Confirmed User
                            • Aug 2001
                            • 5291

                            #14
                            still waiting too

                            Comment

                            • desertz1
                              Confirmed User
                              • Sep 2010
                              • 32

                              #15
                              Still waiting for my funds Paxum
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