Are your Paxum withdrawals rounded to the nearest dollar?

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #1

    Business Are your Paxum withdrawals rounded to the nearest dollar?

    Noticed that my last two EFT withdrawals were rounded down to the nearest dollar.

    Withdrew $AUDxxx.30 at Paxum, received $AUDxxx.00 in my bank account

    Withdrew $AUDxxx.02 at Paxum, received $AUDxxx.00 in my bank account

    For withdrawals prior to these I received the exact amount stated.

    It's a bit odd. Anyone else noticed this?
  • webgurl
    Confirmed User
    • Aug 2002
    • 7954

    #2
    Sorry not related to that question but have you tried to reach out to their new ticket system? I am using Mac/Chrome and cannot find the messages i sent to them on their new platform. I am very confused as of where my messages are (i can only view "Archived" not active current support tickets?

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    • rowan
      Too lazy to set a custom title
      • Mar 2002
      • 17393

      #3
      Originally posted by webgurl
      Sorry not related to that question but have you tried to reach out to their new ticket system? I am using Mac/Chrome and cannot find the messages i sent to them on their new platform. I am very confused as of where my messages are (i can only view "Archived" not active current support tickets?
      Yeah that's broken for me on Firefox too.

      For a while there was a notification was saying I had 5 new messages, but when I clicked on it the screen said no tickets here. Couldn't figure out how to clear that notification. It's still showing 1 that will not go away.

      The old ticket system was based on BBS software, whereas their new ticket system appears to be based on email.

      BTW when I first submitted a ticket it also disappeared... couldn't see it at all.

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        It also says the ticket I opened a few days ago is from "1 year ago"... and the reply I made to it yesterday doesn't show.

        This is alpha testing level.

        Comment

        • webgurl
          Confirmed User
          • Aug 2002
          • 7954

          #5
          Originally posted by rowan
          Yeah that's broken for me on Firefox too.

          For a while there was a notification was saying I had 5 new messages, but when I clicked on it the screen said no tickets here. Couldn't figure out how to clear that notification. It's still showing 1 that will not go away.

          The old ticket system was based on BBS software, whereas their new ticket system appears to be based on email.

          BTW when I first submitted a ticket it also disappeared... couldn't see it at all.
          yep this is the same issue as me.
          Also with your withdraw question I did a few going to Canada and so far the amounts were not rounded (sides from the bank side fees) the amount was exact.

          Comment

          • rowan
            Too lazy to set a custom title
            • Mar 2002
            • 17393

            #6
            It happened again.

            Requested withdraw of AUD 1500.00 + AUD AUD724.22 (two transactions)

            The sum of those two amounts is $2224.22

            I received $2224.00

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