when someone does a chargeback... - GoFuckYourself.com

iroc409 · 05-12-2003, 11:25 PM

...does visa or mc or whoever require the cardholder to get a new card and/or number? i mean, with the chargeback system, i would think that they _should_, since the cardholder is basically saying someone stole their cc. anybody know about this for sure, or used the chargeback before?

edcrack · 05-12-2003, 11:30 PM

Usually when they say their card has been stolen they'll get a new #, but the can still chargeback if the product is not as described, or if it never arrived, etc...then they usually wont change the #

psyko514 · 05-12-2003, 11:52 PM

A chargeback for unauthorized use does not necessarily mean the card was stolen.
Many times, it as simple as an unrecognized merchant name. I deal with many customers each day who have no idea what the merchant is, until I tell them the merchant category (Sir, it was a pharmacy... Oh yeah, I remember I picked up my pills!). Other times, it's a customer who has someone else on the account (Sir, did you ask your wife if she did it? My wife would never shope there! Ask her anyways and call us back... 10 mins later, the customer lets us know his wife was buying a gift for someone.) etc etc.
Also, billing errors can happen. I had a customer calling to dispute charges for pre-paid cellphone time. Turns out someone else had a similar card number with the exact same expiry date as his, but he accidentally transposed the digits (ie hit 9610 instead of 9160) and was billing this other guy.

So no, the card does not get cancelled (unless the customer absolutely insists on it).

Kapitan Ivanov · 05-13-2003, 02:56 AM

Kill anyone attempting to chargeback. It's ettiquitte

notjoe · 05-13-2003, 04:54 AM

Quote:

Originally posted by Kapitan Ivanov
Kill anyone attempting to chargeback. It's ettiquitte

Why? When someone buys a membership then charges that shit back you should be submitting those to a collections agency.

Kapitan Ivanov · 05-13-2003, 04:56 AM

what agency?

you need to send man around to home with big stick.

05-12-2003, 11:25 PM	#1
iroc409 Confirmed User Join Date: Jan 2003 Location: midwest side, yo Posts: 4,728	when someone does a chargeback... ...does visa or mc or whoever require the cardholder to get a new card and/or number? i mean, with the chargeback system, i would think that they _should_, since the cardholder is basically saying someone stole their cc. anybody know about this for sure, or used the chargeback before? __________________ <a href="http://www.iroc409.com/"><img src="http://www.iroc409.com/adv/120x60.gif" border=0></a> icq: 1 7 6 4 2 0 9 6 0 Gallery templates for ONLY $25! w00t!

05-12-2003, 11:30 PM	#2
edcrack Confirmed User Join Date: Feb 2003 Location: LA, CA Posts: 265	Usually when they say their card has been stolen they'll get a new #, but the can still chargeback if the product is not as described, or if it never arrived, etc...then they usually wont change the # __________________ ICQ- 178725557

05-12-2003, 11:52 PM	#3
psyko514 See sig. Join Epic Cash. Join Date: Oct 2002 Location: Montreal, Quebec. ICQ: 214702014 Posts: 22,366	A chargeback for unauthorized use does not necessarily mean the card was stolen. Many times, it as simple as an unrecognized merchant name. I deal with many customers each day who have no idea what the merchant is, until I tell them the merchant category (Sir, it was a pharmacy... Oh yeah, I remember I picked up my pills!). Other times, it's a customer who has someone else on the account (Sir, did you ask your wife if she did it? My wife would never shope there! Ask her anyways and call us back... 10 mins later, the customer lets us know his wife was buying a gift for someone.) etc etc. Also, billing errors can happen. I had a customer calling to dispute charges for pre-paid cellphone time. Turns out someone else had a similar card number with the exact same expiry date as his, but he accidentally transposed the digits (ie hit 9610 instead of 9160) and was billing this other guy. So no, the card does not get cancelled (unless the customer absolutely insists on it). __________________ Bad Girl Bucks - 50% Revshare through CCBill. Promote BrandyDDD, Pixie's Pillows, Action Allie and more! Phoenix Forum Pics \| Webmaster Access Montreal pics email: psyko514(a)gmail.com \| icq: 214-702-014

05-13-2003, 02:56 AM	#4
Kapitan Ivanov Confirmed User Join Date: May 2003 Location: Thank you for posting! You will now be taken to your post. If the administrator has selected to moderate all posts in this forum, you will be taken back to the forum and your post will be displayed presently. If you opted to post a poll, you will now Posts: 1,000	Kill anyone attempting to chargeback. It's ettiquitte

05-13-2003, 04:56 AM	#6
Kapitan Ivanov Confirmed User Join Date: May 2003 Location: Thank you for posting! You will now be taken to your post. If the administrator has selected to moderate all posts in this forum, you will be taken back to the forum and your post will be displayed presently. If you opted to post a poll, you will now Posts: 1,000	what agency? you need to send man around to home with big stick.