Question about billing - decline reasons

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  • bean-aid
    So Fucking Banned
    • Jun 2011
    • 16493
    #1

    Question about billing - decline reasons

    I've been going through the process of using a secondary biller for rebill attempts. As I look closer I've noticed my declines for particular members start as Do Not Honor (05), and mysteriously switch to Invalid Card Number (37).

    Any ideas? Wouldn't it just keep going as 05 decline and if closed card, lost, stolen, come back as one of those reasons?
    Tags: None
    • 247mg
      Yellowplum / 247mg
      • Feb 2008
      • 2162
      #2
      Do Not Honor mean issuer declined. Invalid card number mean card holder cancelled card thats why card number become invalid.
      247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

        Comment

        • bean-aid
          So Fucking Banned
          • Jun 2011
          • 16493
          #3
          Originally posted by 247mg
          Do Not Honor mean issuer declined. Invalid card number mean card holder cancelled card thats why card number become invalid.
          Wouldn't it come back account closed? Or the majority come back like that?

            Comment

            • fuzebox
              making it rain
              • Oct 2003
              • 22352
              #4
              Not all issuers respond with consistent codes either.

                Comment

                • 247mg
                  Yellowplum / 247mg
                  • Feb 2008
                  • 2162
                  #5
                  Originally posted by beaner
                  Wouldn't it come back account closed? Or the majority come back like that?
                  Do Not Honor is a very comon reason when transaction declined by issuer. If account closed its comes back as invalid card number
                  247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

                    Comment

                    • bean-aid
                      So Fucking Banned
                      • Jun 2011
                      • 16493
                      #6
                      Originally posted by 247mg
                      Do Not Honor is a very comon reason when transaction declined by issuer. If account closed its comes back as invalid card number
                      That solves that. I wonder if I'm the reason they close their account. My gateway is like from the 90's and offers no services like retry failed or card updater. They do not auto cancel cards and I didn't cancel failed because since 2016 I've been trying to get my members to a gateway that can. So cards just keep billing with do not honor and I see lots switch to card not valid. After around 200 emails and several failed attempts, I got all my members to authorize and many fail because invalid.

                        Comment

                        • ZENRA
                          Confirmed User
                          • Sep 2016
                          • 655
                          #7
                          DNH is not only the most common bank decline, but I've read a good amount of them also are just NSF's being misreported.
                          ZENRA | Subtitled Japanese AV | @ZENRAMANIAC
                          JAV VR Content Manager at SexLikeReal

                            Comment

                            • PornDiscounts-V
                              Confirmed User
                              • Oct 2003
                              • 5744
                              #8
                              Going to see a lot more of this with covid-19.
                              Blog Posts - Contextual Links - Hardlinks on 600+ Blog Network
                              * Handwritten * 180 C Class IPs * Permanent! * Many Niches! * Bulk Discounts! GFYPosts /at/ J2Media.net

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                                • adultchatpay
                                  Let's Make Money
                                  • Dec 2008
                                  • 8785
                                  #9
                                  Originally posted by PornDiscounts-V
                                  Going to see a lot more of this with covid-19.
                                  true!

                                    Comment

                                    • NETbilling
                                      Confirmed User
                                      • Jan 2002
                                      • 8598
                                      #10
                                      Originally posted by beaner
                                      That solves that. I wonder if I'm the reason they close their account. My gateway is like from the 90's and offers no services like retry failed or card updater. They do not auto cancel cards and I didn't cancel failed because since 2016 I've been trying to get my members to a gateway that can. So cards just keep billing with do not honor and I see lots switch to card not valid. After around 200 emails and several failed attempts, I got all my members to authorize and many fail because invalid.
                                      Can we help? We have all of the features you need and customer service second to none. Please contact sales(at)netbilling.com or me personally at Mitch (at)NETbilling.com


                                      Mitch Farber
                                      CEO - NETbilling, Inc.
                                      Email / Phone: 888-357-8166 / 661-252-2456
                                      Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

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