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doofusultimate

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#1

Paxum Contact Details?

04-17-2020, 09:01 AM

Hello everyone, hope you all are safe!

I wanted to know anyone have current working paxum contact like working phone number or skype/icq?

I tried calling them they are not picking my calls.

I have XX,XXX balance in my account and suddenly got email from them to provide more information and they got my account limited.

Afterwards, i provided them required details, they are not answering or replying to online ticket from last 7 days.

I have tried calling them but no luck, tried few skype too, but no luck.

I need to pay server bills but they are just not responding back.

Anyone can provide info?
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#2

04-17-2020, 09:26 AM

ruth at paxum dot com
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ravo

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#3

04-17-2020, 09:49 AM

Yeah, contact Ruth.

Or, she'll likely see this thread, and reply.

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RuthB

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#4

04-17-2020, 09:55 AM

Originally posted by doofusultimate

Hello everyone, hope you all are safe!

I wanted to know anyone have current working paxum contact like working phone number or skype/icq?

I tried calling them they are not picking my calls.

I have XX,XXX balance in my account and suddenly got email from them to provide more information and they got my account limited.

Afterwards, i provided them required details, they are not answering or replying to online ticket from last 7 days.

I have tried calling them but no luck, tried few skype too, but no luck.

I need to pay server bills but they are just not responding back.

Anyone can provide info?

From time to time our compliance department performs KYC reviews on random accounts.

Please email me - [email protected] - with your account username (the email you use to login) and/or ticket number and I'll look into it for you.

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Klen

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#5

04-17-2020, 10:32 AM

Originally posted by RuthB

From time to time our compliance department performs KYC reviews on random accounts.

Please email me - [email protected] - with your account username (the email you use to login) and/or ticket number and I'll look into it for you.

I got same on my revolut account - why that is happening, as they asking for same documents which i showed during registration ?
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Tumblr

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#6

04-17-2020, 11:56 AM

Contact : [email protected]
Phone : +1 267 295 7389
https://twitter.com/paxuminc

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doofusultimate

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#7

04-17-2020, 11:04 PM

Originally posted by RuthB

From time to time our compliance department performs KYC reviews on random accounts.

Please email me - [email protected] - with your account username (the email you use to login) and/or ticket number and I'll look into it for you.

Contacted. Waiting fo final resolution. Its just that my server fees are pending.

Hope to get resolved soon!
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doofusultimate

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#8

04-20-2020, 02:05 AM

Still no update. !

Damn! m gonna lose my server now.
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adultchatpay

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#9

04-20-2020, 03:33 AM

I updated my proof of identity as well.. sent them my scan copy of my drivers license and real time scan of my face.. after 10mins, i was re-verified.
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gorillaz_

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#10

04-20-2020, 03:50 AM

Originally posted by adultchatpay

I updated my proof of identity as well.. sent them my scan copy of my drivers license and real time scan of my face.. after 10mins, i was re-verified.

poor guy
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ravo

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#11

04-20-2020, 05:04 AM

Originally posted by doofusultimate

Contacted. Waiting fo final resolution. Its just that my server fees are pending.

Hope to get resolved soon!

Glad it all worked out for you.

But there's a lesson for anyone in business: Make sure you have money put aside for situations exactly like this. Never count on getting money that you don't have in hand.

Over the years, at FPCTraffic, we've built up a slush fund so that we have 3 months of expenses available, if needed.

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doofusultimate

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#12

04-20-2020, 07:25 AM

Originally posted by ravo

Glad it all worked out for you.

But there's a lesson for anyone in business: Make sure you have money put aside for situations exactly like this. Never count on getting money that you don't have in hand.

Over the years, at FPCTraffic, we've built up a slush fund so that we have 3 months of expenses available, if needed.

Its not resolved yet.

Theres still no reply yet and account is under review form past week.
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ravo

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#13

04-20-2020, 08:57 AM

Originally posted by doofusultimate

Its not resolved yet.

Theres still no reply yet and account is under review form past week.

Oops, sorry. I read the reply below yours, and thought you had it resolved. My bad.

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Tjeezers

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#14

04-20-2020, 12:09 PM

Originally posted by Klen

I got the same on my revolut account - why that is happening, as they asking for the same documents which I showed during registration?

It can be because sometimes people top their account with a card
and then you have to verify you are that card owner.

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doofusultimate

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#15

04-20-2020, 09:09 PM

Its frustrating.

Its still not resolved yet after providing all proof.
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doofusultimate

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#16

04-22-2020, 10:10 PM

I got a deadline form one of my servers and advertiser.

And still no reply from them how unproffessional from them.

Ruth said she cant do anything since case is with compliance department.

and theres actually no direct contact to them so i left stranded from past 10 days.

So many red flags here!
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#17

04-23-2020, 07:38 AM

Amazing and a bit frightening that this has still not been solved!

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#18

04-23-2020, 08:31 AM

I opened a ticket yesterday

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digitalfantasies

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#19

04-23-2020, 10:42 AM

They did this with me 2 months ago. After that they closed my account due to breach of terms they said.
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hdbuilder

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#20

04-23-2020, 11:29 AM

Hope you get your account back

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todservices

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#21

04-24-2020, 12:14 AM

I had to make a small change to my account 3 days ago.
I posted a ticket, they replied the same day. This was solved fast.

Sorry you are having this experience...
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#22

04-24-2020, 07:31 AM

Originally posted by digitalfantasies

They did this with me 2 months ago. After that they closed my account due to breach of terms they said.

What did you do? Can you tell this?

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digitalfantasies

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#23

04-24-2020, 07:44 AM

Originally posted by j3rkules

What did you do? Can you tell this?

I would, if I knew, They refused to tell me the exact reason.
I feel because I was talking shit about their service on social media and business review sites.
Anyway they did wire me the 10K I still had in the account, fuck em
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EvgenUA

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#24

04-26-2020, 11:53 AM

a reason?
they are plain racists.
if only they think you're not too white for them - you're out!

your location is your problem. they probably have a list where the people live, and the rest of the world populated with apes. and that list is updated from time to time.

yes, they closed my account too.
and no, i did nothing illegal or something like that. i didn't made any changes in my account for years.
i was simply receiving payouts from few known aff programs.
everything was ok for 10 years until last week.
they simply decided that they no more think that my location is populated by "true" humans.

and of course they don't bother to answer quickly to not-too-people.
they just laught at your problems.

paxum treat people like shit, so it deserve to be treated same way.
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#25

04-26-2020, 12:04 PM
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doofusultimate

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#26

04-29-2020, 11:11 PM

ok so they closed my account with any reason and gave me 14 day ultimatum to withraw funds.
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#27

05-04-2020, 03:50 AM

Originally posted by doofusultimate

ok so they closed my account with any reason and gave me 14 day ultimatum to withraw funds.

without any reason?... did you got your money?
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#28

05-04-2020, 12:11 PM

you have to wait few days to get a reply..you better massage Ruth to get fast reply

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Holy Damage

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#29

05-04-2020, 12:54 PM

How you get your funds?
Are they closing sponsors aff now?
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RuthB

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#30

05-04-2020, 01:57 PM

Originally posted by digitalfantasies

Anyway they did wire me the 10K I still had in the account

Thank you for acknowledging you received your account funds.

Originally posted by EvgenUA

a reason?
they are plain racists.
if only they think you're not too white for them - you're out!

your location is your problem. they probably have a list where the people live, and the rest of the world populated with apes. and that list is updated from time to time.

yes, they closed my account too.
and no, i did nothing illegal or something like that. i didn't made any changes in my account for years.
i was simply receiving payouts from few known aff programs.
everything was ok for 10 years until last week.
they simply decided that they no more think that my location is populated by "true" humans.

and of course they don't bother to answer quickly to not-too-people.
they just laught at your problems.

paxum treat people like shit, so it deserve to be treated same way.

Paxum is not racist. We have clients all over the world. From time to time due to regulations we must withhold service to certain regions or countries. In those cases we inform affected clients, and when the situation changes legally/regulation wise then we reopen our service to those regions. I'm sorry if you were affected by a recent change.

Originally posted by Holy Damage

How you get your funds?

When an account is closed for breach of TOS and we request their information to send them funds we always ask for bank wire instructions.

Originally posted by Holy Damage

Are they closing sponsors aff now?

No.

The majority of the adult online entertainment industry uses Paxum to send and receive payments globally; to affiliates and performers, to pay for traffic, to pay for design work, programming, hosting and more. That is not changing at all

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#31

05-04-2020, 02:28 PM

Originally posted by SekobA

you better massage Ruth to get fast reply
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#32

05-04-2020, 02:38 PM

Originally posted by RuthB

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This is a joke, right?

Maybe I should shed some "inconvenient" truths?
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doofusultimate

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#33

05-06-2020, 08:12 AM

Originally posted by smukkey

without any reason?... did you got your money?

Not yet. submitted wire infos.
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NatalieMojoHost

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#34

05-06-2020, 08:51 AM

Originally posted by doofusultimate

Still no update. !

Damn! m gonna lose my server now.

If we are your hosting company we'll extend service and waive any late fees this causes. Just message me your account information or start a ticket and mention Natalie.

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