5 business days for me too, since the WIRE for approved and processed. I am still waiting for the money to hit my bank account.
Dunno what's happening... It used to be fast!
Dunno what's happening... It used to be fast!
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Yeah I noticed it on twitter, many people complaining about lost wire transfers. And now people who can't access their money and stop using paxum as payout method will be charged monthly maintenance fee for having inactive accounts. I'm about to fly to the next paxum sponsored summit and personally stick their maintenance fee up their assess.
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I am in same situation as OP.
A wire "validated" late night Wednesday 3rd ( Australian Eastern Time ) has still not cleared. In the past year all wires have arrived into my bank account within 2 - 3 business days maximum, after changing status from "submitted" to "validated".
Just received a reply from Paxum support :
The payment processor is currently experiencing some delays due to the high number of requests received in a short period of time, but we're in constant communication with them and we've been assured that your transfer will be sent out within a few days.
As soon as that happens, the funds can take 3-5 business days to arrive, as it all depends on banking agreements.
We apologize for the inconveniences caused and we thank you for your patience and understanding.Comment
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We are using a new wire processor and that has resulted in some delays as they adjust to our volume. Most outgoing wires have been processed and are already on the way to the respective client bank accounts. We sincerely apologize for the inconvenience.
I think there is some confusion here. There is no monthly maintenance fee in place, however if you do not perform any transactions inside your Paxum account within a 180 days period (6 months), AND ONLY if there is a remaining account balance, then the system will automatically charge $5 USD maintenance fee at that time, and once per month every subsequent month of zero transactions. We clearly state this on our FEES page, and it has been in place for well over a year.
FYI - I'll be in Montreal for Qwebec next month (August), so if you need to have an in-person conversation please feel free to hit me up to arrange a meeting.
Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
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Email: [email protected] ~ Telegram: PaxumRuthComment
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Bump
As I mentioned in the other thread, it would be nice if Paxum proactively informed their customers of problems. By the sounds of it, this isn't something that just affects one or two people.Comment
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I got two paxum payouts in. I guess wire issue has been fixed.Comment
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Great.. So most pending WIRE transfers (more than 5 working days) should get processed in next 24-48 hours at max?We are using a new wire processor and that has resulted in some delays as they adjust to our volume. Most outgoing wires have been processed and are already on the way to the respective client bank accounts. We sincerely apologize for the inconvenience.
I think there is some confusion here. There is no monthly maintenance fee in place, however if you do not perform any transactions inside your Paxum account within a 180 days period (6 months), AND ONLY if there is a remaining account balance, then the system will automatically charge $5 USD maintenance fee at that time, and once per month every subsequent month of zero transactions. We clearly state this on our FEES page, and it has been in place for well over a year.
FYI - I'll be in Montreal for Qwebec next month (August), so if you need to have an in-person conversation please feel free to hit me up to arrange a meeting.
Good for you mate. I hope mine comes today..
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Same problem here as well. Waiting on a wire for 5 business days+. Frustrating as fuck.<developer> MechBunny
/ KVS / PHP / MySQL / HTML5 / CSS3 / jQuery
Email: vlad [at] dangerouscoding.com
Telegram: @dangerouscodingComment
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<developer> MechBunny / KVS / PHP / MySQL / HTML5 / CSS3 / jQuery
Email: vlad [at] dangerouscoding.com
Telegram: @dangerouscodingComment
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@RuthB When will USD wire transfers be back again for Europe? It's gone since may 2019....Comment
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Good for those who got their payments processed. I am still waiting.. no reply from their support ye and no funds deposited in my account yet
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