How are people withdrawing from Paxum now?

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  • Arnox
    Confirmed User
    • Sep 2009
    • 2169
    #1

    How are people withdrawing from Paxum now?

    Have thousands stuck on Paxum that I can't withdraw to my bank accounts in UK/Australia. Can't use card because it's Trucash. Feels like my money is literally stuck at Paxum.

    What are people doing to get access to their cash?
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    • Miguel T
      ♦ Web Developer ♦
      • May 2005
      • 12473
      #2
      Still using EFT and works.

      Full Stack Webdeveloper: HTML5/CSS3, jQuery, AJAX, ElevatedX, NATS, MechBunny, Wordpress

        Comment

        • 7k USD
          Confirmed User
          • Jun 2016
          • 129
          #3
          That sucks. Can’t you return the funds to sender & ask to receive a wire instead?
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            Comment

            • Awkward
              Confirmed User
              • Sep 2011
              • 217
              #4
              It makes me feel lucky that I received their new card.

                Comment

                • Denny
                  Too lazy to set a custom title
                  • Feb 2005
                  • 17390
                  #5
                  Paxum card, EFT, wire.

                    Comment

                    • kuprum
                      Affiliate-Programs.Biz
                      • Oct 2016
                      • 17915
                      #6
                      You can use JWALLET to exchange Paxum on some other payment systems


                        Comment

                        • MaDalton
                          I am Amazing Content!
                          • Feb 2004
                          • 39861
                          #7
                          Since I never received a new card and they took EFT and wire away, my currently only option is withdrawing to an external card. Which worked surprisingly well and even without any fees from my bank or currency exchange losses since I have a multi-currency account.
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                            • Google Expert
                              Webmaster
                              • Jun 2004
                              • 14294
                              #8
                              Originally posted by Arnox
                              Have thousands stuck on Paxum that I can't withdraw to my bank accounts in UK/Australia. Can't use card because it's Trucash. Feels like my money is literally stuck at Paxum.

                              What are people doing to get access to their cash?
                              There are plenty of people who do exchanges (for example Paxum to PayPal to Wire, etc).

                              Also, you can withdraw directly to your Credit Card about $2500 per day.

                                Comment

                                • seolinker
                                  Confirmed User
                                  • Aug 2011
                                  • 243
                                  #9
                                  Are they really took away withdraw by wire and EFT ?

                                  https://www.paxum.com/fees/personal
                                  I see it here

                                    Comment

                                    • Steve G
                                      Confirmed User
                                      • Apr 2002
                                      • 209
                                      #10
                                      Originally posted by seolinker
                                      Are they really took away withdraw by wire and EFT ?

                                      https://www.paxum.com/fees/personal
                                      I see it here
                                      Still can do wires in USD/EUR. Not sure what the topic starter is talking about. The only option that is gone now is EFT for some currencies.

                                        Comment

                                        • Chris
                                          Too lazy to set a custom title
                                          • May 2003
                                          • 27880
                                          #11
                                          You are able to withdrawal via wire in EUR/USD just as we have always had.
                                          [email protected]

                                            Comment

                                            • k0nr4d
                                              Confirmed User
                                              • Aug 2006
                                              • 9231
                                              #12
                                              Originally posted by Chris
                                              You are able to withdrawal via wire in EUR/USD just as we have always had.
                                              Can you advise how to get the money off the trucash card? The credit union is not answering.
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                                                • Slappin Fish
                                                  Confirmed User
                                                  • Jul 2007
                                                  • 2512
                                                  #13
                                                  Wire $50 on their side $15 on this side... $65 per withdrawal

                                                    Comment

                                                    • hdbuilder
                                                      Confirmed User
                                                      • Jun 2012
                                                      • 1338
                                                      #14
                                                      Originally posted by Awkward
                                                      It makes me feel lucky that I received their new card.
                                                      Which one are you talking about? UnionPay or Wirecard?

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                                                        • Bosa
                                                          Confirmed User
                                                          • Aug 2016
                                                          • 4325
                                                          #15
                                                          Originally posted by k0nr4d
                                                          Can you advise how to get the money off the trucash card? The credit union is not answering.
                                                          1. You need to ask Trucash to return the money back to your Paxum Account.

                                                          2. If you can't get it out of Paxum you need to ask Paxum for a refund back to client.

                                                          3.Then get a wire from the client.

                                                          That's the only way.

                                                            Comment

                                                            • CaptainHowdy
                                                              Too lazy to set a custom title
                                                              • Dec 2004
                                                              • 94727
                                                              #16
                                                              Originally posted by StefanG
                                                              Since I never received a new card and they took EFT and wire away, my currently only option is withdrawing to an external card. Which worked surprisingly well and even without any fees from my bank or currency exchange losses since I have a multi-currency account.
                                                              I was going to recommend that option as well . . .

                                                                Comment

                                                                • gofucking4
                                                                  Confirmed User
                                                                  • Mar 2009
                                                                  • 162
                                                                  #17
                                                                  I was able to pay today with trucash card domains on namecheap.

                                                                    Comment

                                                                    • thezio
                                                                      Confirmed User
                                                                      • Jan 2018
                                                                      • 909
                                                                      #18
                                                                      WIRE working for me.
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                                                                        • Chris
                                                                          Too lazy to set a custom title
                                                                          • May 2003
                                                                          • 27880
                                                                          #19
                                                                          Originally posted by StefanG
                                                                          Since I never received a new card and they took EFT and wire away, my currently only option is withdrawing to an external card. Which worked surprisingly well and even without any fees from my bank or currency exchange losses since I have a multi-currency account.
                                                                          We never took away wire and EFT to CZ always worked in EUR and continues to work
                                                                          [email protected]

                                                                            Comment

                                                                            • ladida
                                                                              Confirmed User
                                                                              • Nov 2005
                                                                              • 2179
                                                                              #20
                                                                              Originally posted by StefanG
                                                                              Since I never received a new card and they took EFT and wire away, my currently only option is withdrawing to an external card. Which worked surprisingly well and even without any fees from my bank or currency exchange losses since I have a multi-currency account.
                                                                              How long did that take? I'm currently using wire but thinking about that option, i just never tried it.
                                                                              agentGFY *at* gmail.com

                                                                                Comment

                                                                                • Denny
                                                                                  Too lazy to set a custom title
                                                                                  • Feb 2005
                                                                                  • 17390
                                                                                  #21
                                                                                  Originally posted by ladida
                                                                                  How long did that take? I'm currently using wire but thinking about that option, i just never tried it.
                                                                                  I tried it a few times in the past and it was instant.

                                                                                    Comment

                                                                                    • MaDalton
                                                                                      I am Amazing Content!
                                                                                      • Feb 2004
                                                                                      • 39861
                                                                                      #22
                                                                                      Originally posted by Chris
                                                                                      We never took away wire and EFT to CZ always worked in EUR and continues to work
                                                                                      no, it does not. At least not for me.

                                                                                      i withdrew via EFT before, now my bank account is not available anymore for withdrawal. I tried USD and EUR.

                                                                                      And I do have a Raiffeisen Multi-Currency account - which your system is probably not able to handle. Cause if the EFT option exists in EUR, I would simply withdraw in EUR.

                                                                                      And when I withdrew before, I received CZK, even if I didn't want to. But that option is definitely gone.
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                                                                                        • MaDalton
                                                                                          I am Amazing Content!
                                                                                          • Feb 2004
                                                                                          • 39861
                                                                                          #23
                                                                                          Originally posted by ladida
                                                                                          How long did that take? I'm currently using wire but thinking about that option, i just never tried it.
                                                                                          2 days I think.

                                                                                          at least until the money was credited to my account.

                                                                                          I have a debit card, so the money went to the connected bank account.
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                                                                                            • brassmonkey
                                                                                              Pay It Forward
                                                                                              • Sep 2005
                                                                                              • 77396
                                                                                              #24
                                                                                              Originally posted by k0nr4d
                                                                                              Can you advise how to get the money off the trucash card? The credit union is not answering.
                                                                                              wow! he totally ignored you
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                                                                                                • RuthB
                                                                                                  Let's Get Paxumized!
                                                                                                  • May 2005
                                                                                                  • 7248
                                                                                                  #25
                                                                                                  Originally posted by StefanG
                                                                                                  no, it does not. At least not for me.

                                                                                                  i withdrew via EFT before, now my bank account is not available anymore for withdrawal. I tried USD and EUR.

                                                                                                  And I do have a Raiffeisen Multi-Currency account - which your system is probably not able to handle. Cause if the EFT option exists in EUR, I would simply withdraw in EUR.

                                                                                                  And when I withdrew before, I received CZK, even if I didn't want to. But that option is definitely gone.
                                                                                                  Based on your location EFT withdraw will work to your bank when you have your bank account currency listed as EUR inside your Paxum account.
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                                                                                                    • k0nr4d
                                                                                                      Confirmed User
                                                                                                      • Aug 2006
                                                                                                      • 9231
                                                                                                      #26
                                                                                                      Originally posted by Bosa
                                                                                                      1. You need to ask Trucash to return the money back to your Paxum Account.

                                                                                                      2. If you can't get it out of Paxum you need to ask Paxum for a refund back to client.

                                                                                                      3.Then get a wire from the client.

                                                                                                      That's the only way.
                                                                                                      Trucash all but told me to fuck off.
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                                                                                                        • k0nr4d
                                                                                                          Confirmed User
                                                                                                          • Aug 2006
                                                                                                          • 9231
                                                                                                          #27
                                                                                                          Originally posted by brassmonkey
                                                                                                          wow! he totally ignored you
                                                                                                          I noticed

                                                                                                          Come on paxum, wtf am I supposed to do here? I have money stuck on the trucash card. Trucash washes their hands of this, the credit union that issued the card doesn't reply to me. These funds were entrusted to paxum.
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                                                                                                            • Steve G
                                                                                                              Confirmed User
                                                                                                              • Apr 2002
                                                                                                              • 209
                                                                                                              #28
                                                                                                              Originally posted by k0nr4d
                                                                                                              I noticed

                                                                                                              Come on paxum, wtf am I supposed to do here? I have money stuck on the trucash card. Trucash washes their hands of this, the credit union that issued the card doesn't reply to me. These funds were entrusted to paxum.

                                                                                                              The funds on the prepaid card do not belong and are not entrusted to Paxum as you claim. Do not confuse people here. Credit Union is responsible for the funds and if you read other users, they still can use the funds online. The bank just decided to limit ATM usage.

                                                                                                                Comment

                                                                                                                • k0nr4d
                                                                                                                  Confirmed User
                                                                                                                  • Aug 2006
                                                                                                                  • 9231
                                                                                                                  #29
                                                                                                                  Originally posted by Steve G
                                                                                                                  The funds on the prepaid card do not belong and are not entrusted to Paxum as you claim. Do not confuse people here. Credit Union is responsible for the funds and if you read other users, they still can use the funds online. The bank just decided to limit ATM usage.
                                                                                                                  ATM usage, POS usage, and Online usage. I think the only remaining uses for the card involve cocaine

                                                                                                                  As for entrusted to paxum, maybe they don't have it, but you would think in their contracts with trucash they'd have something gaurenteeing the funds deposited on the cards - no? The cards stop working, it's brand damage for Paxum. People with money stuck on the trucash card with no way to recover it are unlikely to continue using paxum for fear of getting a larger amount stuck somewhere else again.
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                                                                                                                    • ladida
                                                                                                                      Confirmed User
                                                                                                                      • Nov 2005
                                                                                                                      • 2179
                                                                                                                      #30
                                                                                                                      Originally posted by Denny
                                                                                                                      I tried it a few times in the past and it was instant.
                                                                                                                      You instantly saw it on cc balance? This is kind of hard to believe, almost nothing is instant.
                                                                                                                      Originally posted by StefanG
                                                                                                                      2 days I think.
                                                                                                                      at least until the money was credited to my account.
                                                                                                                      Yes, that is what i was interested in, when do you see it on the account, not how long it takes to process if that was the answer before. 2 days is not bad, wires take longer.
                                                                                                                      agentGFY *at* gmail.com

                                                                                                                        Comment

                                                                                                                        • Denny
                                                                                                                          Too lazy to set a custom title
                                                                                                                          • Feb 2005
                                                                                                                          • 17390
                                                                                                                          #31
                                                                                                                          Originally posted by ladida
                                                                                                                          You instantly saw it on cc balance? This is kind of hard to believe, almost nothing is instant.
                                                                                                                          On my bank account (I used a debit card).

                                                                                                                            Comment

                                                                                                                            • brassmonkey
                                                                                                                              Pay It Forward
                                                                                                                              • Sep 2005
                                                                                                                              • 77396
                                                                                                                              #32
                                                                                                                              Originally posted by k0nr4d
                                                                                                                              I noticed

                                                                                                                              Come on paxum, wtf am I supposed to do here? I have money stuck on the trucash card. Trucash washes their hands of this, the credit union that issued the card doesn't reply to me. These funds were entrusted to paxum.
                                                                                                                              wow!
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                                                                                                                                • Bosa
                                                                                                                                  Confirmed User
                                                                                                                                  • Aug 2016
                                                                                                                                  • 4325
                                                                                                                                  #33
                                                                                                                                  Originally posted by k0nr4d
                                                                                                                                  Trucash all but told me to fuck off.
                                                                                                                                  They helped us here.

                                                                                                                                  You wrote them here?

                                                                                                                                  [email protected]
                                                                                                                                  1-905-212-9100

                                                                                                                                  They asked to email them with last 8 digits of card and ask for refund. They will close the card after this. FYI

                                                                                                                                  Hope they help you out.

                                                                                                                                    Comment

                                                                                                                                    • k0nr4d
                                                                                                                                      Confirmed User
                                                                                                                                      • Aug 2006
                                                                                                                                      • 9231
                                                                                                                                      #34
                                                                                                                                      Originally posted by Bosa
                                                                                                                                      They helped us here.

                                                                                                                                      You wrote them here?

                                                                                                                                      [email protected]
                                                                                                                                      1-905-212-9100

                                                                                                                                      They asked to email them with last 8 digits of card and ask for refund. They will close the card after this. FYI

                                                                                                                                      Hope they help you out.
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                                                                                                                                        • Bosa
                                                                                                                                          Confirmed User
                                                                                                                                          • Aug 2016
                                                                                                                                          • 4325
                                                                                                                                          #35
                                                                                                                                          Originally posted by k0nr4d
                                                                                                                                          Screenshot by Lightshot
                                                                                                                                          Oh no sorry. I hope paxum will help you.

                                                                                                                                            Comment

                                                                                                                                            • brassmonkey
                                                                                                                                              Pay It Forward
                                                                                                                                              • Sep 2005
                                                                                                                                              • 77396
                                                                                                                                              #36
                                                                                                                                              Originally posted by k0nr4d
                                                                                                                                              Screenshot by Lightshot
                                                                                                                                              paxum has no control over the card
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                                                                                                                                                • NewNick
                                                                                                                                                  Confirmed User
                                                                                                                                                  • Mar 2009
                                                                                                                                                  • 7229
                                                                                                                                                  #37
                                                                                                                                                  Jesus guys, just use a bank to handle your money.

                                                                                                                                                  Simples.
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                                                                                                                                                    • hdbuilder
                                                                                                                                                      Confirmed User
                                                                                                                                                      • Jun 2012
                                                                                                                                                      • 1338
                                                                                                                                                      #38
                                                                                                                                                      Originally posted by k0nr4d
                                                                                                                                                      ATM usage, POS usage, and Online usage. I think the only remaining uses for the card involve cocaine

                                                                                                                                                      As for entrusted to paxum, maybe they don't have it, but you would think in their contracts with trucash they'd have something gaurenteeing the funds deposited on the cards - no? The cards stop working, it's brand damage for Paxum. People with money stuck on the trucash card with no way to recover it are unlikely to continue using paxum for fear of getting a larger amount stuck somewhere else again.

                                                                                                                                                      If that Trucash card is not linked to your PayPal account this is what you do. You create an invoice in PayPal and send it to one of your email which is not linked to your PayPal account. You pay the invoice using the Trucash card on PayPal. Bingo your money is in PayPal now....

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                                                                                                                                                        • SleepWalker
                                                                                                                                                          Confirmed User
                                                                                                                                                          • Apr 2009
                                                                                                                                                          • 683
                                                                                                                                                          #39
                                                                                                                                                          Originally posted by hdbuilder
                                                                                                                                                          If that Trucash card is not linked to your PayPal account this is what you do. You create an invoice in PayPal and send it to one of your email which is not linked to your PayPal account. You pay the invoice using the Trucash card on PayPal. Bingo your money is in PayPal now....
                                                                                                                                                          But note that Trucash seem to have totally disabled cards for some people depending on their country.

                                                                                                                                                            Comment

                                                                                                                                                            • k0nr4d
                                                                                                                                                              Confirmed User
                                                                                                                                                              • Aug 2006
                                                                                                                                                              • 9231
                                                                                                                                                              #40
                                                                                                                                                              Originally posted by hdbuilder
                                                                                                                                                              If that Trucash card is not linked to your PayPal account this is what you do. You create an invoice in PayPal and send it to one of your email which is not linked to your PayPal account. You pay the invoice using the Trucash card on PayPal. Bingo your money is in PayPal now....
                                                                                                                                                              I don't have a paypal account, and if i try to buy anything with paypal it says the card issuer has blocked the transaction.
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                                                                                                                                                                • brassmonkey
                                                                                                                                                                  Pay It Forward
                                                                                                                                                                  • Sep 2005
                                                                                                                                                                  • 77396
                                                                                                                                                                  #41
                                                                                                                                                                  Originally posted by k0nr4d
                                                                                                                                                                  I don't have a paypal account, and if i try to buy anything with paypal it says the card issuer has blocked the transaction.
                                                                                                                                                                  so you are in the danger zone... jeez
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                                                                                                                                                                    • k0nr4d
                                                                                                                                                                      Confirmed User
                                                                                                                                                                      • Aug 2006
                                                                                                                                                                      • 9231
                                                                                                                                                                      #42
                                                                                                                                                                      It seems there's a bunch of people on twitter that are already preparing some class action. I'll just try to get in on that I guess - nothing really to lose.
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                                                                                                                                                                        • brassmonkey
                                                                                                                                                                          Pay It Forward
                                                                                                                                                                          • Sep 2005
                                                                                                                                                                          • 77396
                                                                                                                                                                          #43
                                                                                                                                                                          Originally posted by k0nr4d
                                                                                                                                                                          It seems there's a bunch of people on twitter that are already preparing some class action. I'll just try to get in on that I guess - nothing really to lose.
                                                                                                                                                                          there's a guy with like 80 grand stuck
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                                                                                                                                                                            • Google Expert
                                                                                                                                                                              Webmaster
                                                                                                                                                                              • Jun 2004
                                                                                                                                                                              • 14294
                                                                                                                                                                              #44
                                                                                                                                                                              Originally posted by Denny
                                                                                                                                                                              I tried it a few times in the past and it was instant.
                                                                                                                                                                              Same thing. It's awesome. Literally takes seconds.

                                                                                                                                                                                Comment

                                                                                                                                                                                • rowan
                                                                                                                                                                                  Too lazy to set a custom title
                                                                                                                                                                                  • Mar 2002
                                                                                                                                                                                  • 17393
                                                                                                                                                                                  #45
                                                                                                                                                                                  Originally posted by Arnox
                                                                                                                                                                                  Have thousands stuck on Paxum that I can't withdraw to my bank accounts in UK/Australia. Can't use card because it's Trucash. Feels like my money is literally stuck at Paxum.

                                                                                                                                                                                  What are people doing to get access to their cash?
                                                                                                                                                                                  Re: Australia, here's my recent experience:

                                                                                                                                                                                  - Withdraw via EFT is no longer available

                                                                                                                                                                                  - Withdraw to Westpac Mastercard debit fails

                                                                                                                                                                                  - Withdraw via wire to Westpac bank account in USD was successful. (ie let the bank convert USD to AUD)

                                                                                                                                                                                  It's a very expensive way to move money.

                                                                                                                                                                                    Comment

                                                                                                                                                                                    • jezz87
                                                                                                                                                                                      Confirmed User
                                                                                                                                                                                      • Jul 2010
                                                                                                                                                                                      • 199
                                                                                                                                                                                      #46
                                                                                                                                                                                      I withdrew $20k in the past 3 weeks thru 2 wires and it worked like a charm.
                                                                                                                                                                                      Since it's sent from the UK, it takes literaly 2 days to be in my account in EU.
                                                                                                                                                                                      Waiting for their new card though as this is always helpful

                                                                                                                                                                                        Comment

                                                                                                                                                                                        • MaDalton
                                                                                                                                                                                          I am Amazing Content!
                                                                                                                                                                                          • Feb 2004
                                                                                                                                                                                          • 39861
                                                                                                                                                                                          #47
                                                                                                                                                                                          Originally posted by RuthB
                                                                                                                                                                                          Based on your location EFT withdraw will work to your bank when you have your bank account currency listed as EUR inside your Paxum account.
                                                                                                                                                                                          Have you ever considered proactively communicating with your clients?

                                                                                                                                                                                          It would have been actually very easy to filter out people like me who lost EFT for CZK and tell them: "sorry about that but if you have an EUR account, it still works."

                                                                                                                                                                                          it would avoid anger, frustration and public posts - and give your clients a feeling that you actually care about them and their money.

                                                                                                                                                                                          not speaking about the revenue you lose cause i have recently directed several payments away from Paxum because of the uncertainty whether i be able to withdraw or not.
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                                                                                                                                                                                            • ContentPimp
                                                                                                                                                                                              Confirmed User
                                                                                                                                                                                              • Nov 2008
                                                                                                                                                                                              • 3184
                                                                                                                                                                                              #48
                                                                                                                                                                                              -I Withdrew via WIRE, it arrived in 2 days (EUR to EUR bank account) - cost me around $350 total on $10,000 (had to exchange USD > EUR then send that to USD bank account, which converted back)

                                                                                                                                                                                              -I withdrew via ETF to EU bank, and it didnt arrive yet. Maybe ETF is slower than WIRE in EU.
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                                                                                                                                                                                                • romeo22
                                                                                                                                                                                                  你自己去他媽的
                                                                                                                                                                                                  • Mar 2008
                                                                                                                                                                                                  • 23350
                                                                                                                                                                                                  #49
                                                                                                                                                                                                  I had problems with them but i solved it

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                                                                                                                                                                                                    • hotbrazil
                                                                                                                                                                                                      Registered User
                                                                                                                                                                                                      • Jan 2012
                                                                                                                                                                                                      • 19
                                                                                                                                                                                                      #50
                                                                                                                                                                                                      Originally posted by Arnox
                                                                                                                                                                                                      Have thousands stuck on Paxum that I can't withdraw to my bank accounts in UK/Australia. Can't use card because it's Trucash. Feels like my money is literally stuck at Paxum.

                                                                                                                                                                                                      What are people doing to get access to their cash?
                                                                                                                                                                                                      I am not having access to my money. I have been waiting since last year. I asked for the new card after they changed processors in November. The card was made and sent but never arrived. Then in March I asked for another one this time paying to come via fedex and was never even processed. Then I heard they were making the Unionpay card I then asked for it paid a lot to come via fedex in May and it's in printing till now. I don't know what's going on because they always work fine with me. I never had problems with them before but now I am starting to wonder if I will ever see my money.

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