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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. | 
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			 Confirmed User 
			
		
			
				
			
			
			Industry Role:  
				Join Date: Feb 2003 
				Location: Italy 
				
				
					Posts: 86
				 
				
				
				
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			 I'm experiencing several problems with my trucash prepaid card connected to my paxum account. 
		
	
		
		
		
		
			1) I can't login to my trucash account 2) I can't use the card on any website I called the canadian office yesterday and a very unplesant woman said that theyr system was down and that I had to call back in an hour to be served, since she was busy. I called back in one hour and nobody replied anymore. The system seems to be still down and this uncomfortable situation is going on from late saturday (13 october 2018) till now (16 october 2018) at 10 AM CET. Is anyone experiencing the same issue? If so, why don't we ask paxum to join a more serious prepaid cards issuer? I'll have to renew my servers in a couple days and I have no backup card, and anyone in the same situation can understand how displeasing this situation can be. I'm asking to understand if this is a localized problem or if it's a global issue, since I don't trust support centers anymore. Especially banks' ones! Thanks for any reply. Your feedback is highly appreciated. 
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			 Let's Make Money 
			
		
			
				
			
			
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				Join Date: Dec 2008 
				
				
				
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		 Bump for answers! 
		
	
		
		
		
		
		
	
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		#3 | 
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			 Confirmed User 
			
		
			
				
			
			
			Industry Role:  
				Join Date: Apr 2004 
				
				
				
					Posts: 5,728
				 
				
				
				
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		 Login to Trucash website doesn't work for me too... but I'm able to see the balance in my Paxum account. 
		
	
		
		
		
		
			I would not rely on Paxum prepaid card when it comes to paying for hosting etc. I have it connected to my Paypal account and sometimes pay with it but mostly use the card issued by my bank. You should always have a backup card. 
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		#4 | 
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			 Confirmed User 
			
		
			
			
			Join Date: Nov 2002 
				
				
				
					Posts: 324
				 
				
				
				
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		#5 | 
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			 Registered User 
			
		
			
				
			
			
			Join Date: Aug 2004 
				Location: at work 
				
				
					Posts: 24
				 
				
				
				
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		#6 | 
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			 Supermodel 
			
		
			
				
			
			
			Industry Role:  
				Join Date: Nov 2004 
				Location: Sodoma & Gomorra 
				
				
					Posts: 22,904
				 
				
				
				
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		 I logged in and used my card yesterday 
		
	
		
		
		
		
			
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		#7 | 
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			 Confirmed User 
			
		
			
			
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				Join Date: Nov 2016 
				
				
				
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		 happened to me, refresh the page and suddenly all was ok. 
		
	
		
		
		
		
		
	
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		#8 | 
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			 Confirmed User 
			
		
			
			
			Join Date: Nov 2002 
				
				
				
					Posts: 324
				 
				
				
				
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		 Cashed out fine! 
		
	
		
		
		
		
		
	
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		#9 | 
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			 Confirmed User 
			
		
			
				
			
			
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				Join Date: Dec 2012 
				
				
				
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		 what paxum card. i am waiting my card since may 2018. 
		
	
		
		
		
		
		
	
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		#10 | 
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			 Registered User 
			
		
			
			
			Join Date: Aug 2006 
				
				
				
					Posts: 31
				 
				
				
				
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		 According to russian AWM Board ( master-x.com/forum/topics/141245/page/7675/ ) about 10 people were locked to use their cards by trucash. Paxum cant help in any way and trucash said that cards were compromised by some suspicious transactions and only decision - replace cards with new ones !!! 
		
	
		
		
		
		
			So it will be great to hear Ruth here - how many cards were compromised, it's safe to send money from paxum account to card now? Who will pay for re-opened cards and what about card balance? 
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